Comm Center News
Paxton has moved to regional dispatch (MA)
PAXTON — As of 10 a.m. Monday, June 22, all Paxton Emergency Communication services were transferred to the Wachusett Regional Emergency Communication Center in Holden. All 911, emergency and non-emergency calls will be answered by a dispatcher at the Regional Center...
Will ECC’s Become Victim to Police Defunding?
By Richard Mirgon, Public Safety Consultant As we all know the political theme for the summer of 2020 is “defund the police” or the softer version “Police Reform”. As a former law enforcement officer and life time public safety person I am not here to debate those...
EARS TO THE WORLD: Ham radio operators complete 24-hour Field Day exercise (IN)
This past weekend marked the annual Field Day Exercise, for which amateur radio operators — commonly known as ham operators — set up temporary stations in public locations to showcase the science and skill of amateur radio. The event has been taking place every year...
State Radio emergency dispatcher receives last call after 30 years of service (ND)
BISMARCK, N.D. - "Janet, on behalf of myself and the North Dakota Highway Patrol we'd like to thank you for over 30 years of service to public safety. We thank you for always having our backs, we wish you good luck in your retirement and we wish you the best," said a...
Terrified Mother Calls 911 When Protester Jumps on Her Car (VA)
A mother in Fredricksburg, Virginia called 911 after a protestor jumped on her car. The dispatcher told her there was nothing to be done. [VIDEO with audio of call in full article]
Legal static in Adirondacks over mountaintop, public safety (NY)
At the southern end of Hamilton County, a radio dead zone has plagued emergency workers for years. Law enforcement cannot check license plates. Ambulance corps members cannot call a hospital. After years of looking for ways to bolster communications in the area, a...
Proposed changes in 911 ID numbers leave some fire chiefs fuming (NY)
A conflict is brewing between the Oneida County Department of Emergency Services and a handful of local fire chiefs who do not want to give up their 3-digit identification numbers. The county 9-1-1 Center is planning to switch from number identifications to plain...
New technology makes text to 911 process even easier (KS)
If you need to call 911 and need to start texting a dispatcher during the call, the Lyon County Emergency Communications Center now has technology to make that process even easier than before -- especially in situations when language is a concern. Director Roxanne Van...
Woman Shouts To Siri ‘CALL 911’ While Trying To Save Husband From Drowning (CT)
According to the Guilford Police Department, the couple was crabbing when the husband fell into the water and was trapped in the entrance of the sluice pipe that runs under the roadway. The woman was holding onto her husband, fearing if she let go, he would get sucked...
Brevard County Fire Rescue Promotes Six Firemen to Lieutenant, One to Communications Supervisor (FL)
BREVARD COUNTY, FLORIDA – Friday was a great day at Brevard County Fire Rescue as Chief Mark Schollmeyer promoted 6 to the rank of Lieutenant and 1 to Communications Supervisor. Although the ceremonies were short, it did not take away from the significance of their...
Communications center attains ACE distinction (Canada)
The Franklin County Emergency Communications Center is recognized as one of a few centers to receive prominent distinction in 911 Emergency Communication Services. The communication center is the 279th emergency dispatch center in the world to attain International...
Jail, comm center delays blamed on errors, COVID-19 (TX)
Delays in Hays County’s jail renovation and communications center are being blamed on COVID-19 and designer errors.The expansion and renovation of Hays County Jail and construction of a co-located emergency communications center was approved by voters in 2016.The...
Santa Barbara County now allows Text-to-911 during emergencies (CA)
SANTA BARBARA COUNTY, Calif. - "Call if you can -- text if you can’t” is the slogan for Santa Barbara County's newest emergency service: Text-to-911. The program allows community members who are hearing and speech-impaired, or anyone who is in a situation where...
Murfreesboro Emergency Communications Promotes Five Employees (TN)
The Murfreesboro Emergency Communications Center recently recognized employee promotions after a ceremony honoring them was postponed because of COVID-19. “Our success in Emergency Communications is only made possible by our dedicated and trained team of men and women...
Cress named interim emergency services chief (NC)
Rowan County announced the appointment of Allen Cress as Interim Emergency Services Chief following the departure of Chris Soliz. Rowan officials express well wishes to Chief Soliz in his future employment endeavors. A 26 year employee of Rowan County, Chief Cress has...
Police Mourn New Haven 911 Supervisor Who Died After Crash (CT)
A 911 communications center supervisor for the city of New Haven has died after a crash on Thursday. New haven Police said Chris Helland, 45, of Fair Haven, was pronounced dead at Yale New Haven Hospital. They believe he suffered a medical condition before the...
‘Stranded’ visitor made honorary emergency dispatcher (AK)
March 9, Jean Murray came to Cordova to spend four weeks with her daughter. Three months later, that four-week visit is still going on, as Cordova has become a refuge from the coronavirus outbreaks and civil unrest that have manifested in parts of the Lower 48. For...
Rep. Norma Torres, a Former 911 Dispatcher, Fights for Stronger Provisions in Police Reform Bill
WASHINGTON, D.C. — House Democrats are in Washington Thursday readying a vote on what they describe as “sweeping” policing reform legislation. But this comes after the Senate Republicans failed to pass a bill of their own, throwing a wrench into congressional policing...
Owensboro-Daviess County Central Dispatch upgrades Smart911 (KY)
The Owensboro-Daviess County Central Dispatch upgraded its Smart911 system earlier this week as part of a regular maintenance procedure. Paul Nave, 911 dispatch director, said the main added feature is a new map version that allows dispatchers to locate people...
Top-of-the-line disinfecting device delivered to county 911 call center (MD)
A steady rumble filled a meeting room in the Frederick County Public Safety Training Facility as 911 call center employee Kim Woolcock tried out a new cleaning device delivered to the facility Tuesday morning. The applicator portion of the device resembled a handheld...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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