Comm Center News
Greater Lafayette Fire Departments working to reduce response time (FL)
IPPECANOE COUNTY, Ind. (WLFI) - After more than a year of planning, fire departments across Tippecanoe County are coming together. Five departments have signed a new "automatic aid" agreement that will soon go into effect. It's a measure the departments are...
Want to fix policing? Start with a better 911 system.
"911 call takers are gatekeepers for the entire criminal justice system. We need to start treating them that way.” Tamir Rice, a 12-year-old Black child, was playing with a toy pellet gun in a Cleveland park when a police car arrived on the scene. Within moments of...
After 31 Years, Lewis County 911 Dispatcher Hangs Up Her Headset (WA)
If you have called 911 within Lewis County in the last 31 years, there is a reasonable chance you have talked with Davene Rodocker. Rodocker is a supervisor for Lewis County 911 Communications and has been a part of the staff since 1989. In her 31 years of experience...
LPD: Man arrested after 90 calls to 911, 27 without speaking (TX)
A man was arrested for allegedly calling 911 more than two dozen times and remaining silent, authorities said. Steven Martinez, 28, was charged with making silent abusive calls to 911. The case unfolded on Saturday, when Laredo police officers responded to a 911 abuse...
Palm Bay Police Chief Nelson Moya Honors Officer, Civilian and Telecommunicator of the Quarter (FL)
BREVARD COUNTY • PALM BAY, FLORIDA – Palm Bay Police Chief Nelson Moya recently recognized three members of his department for outstanding performance. Each quarter, PBPD honors an officer, civilian and telecommunicator who are recognized by the chief of police and...
Addressing changes Watch now: Bristol, Virginia working to comply with Next Generation 911 system (VA)
Four-and-a-half minutes. That’s how long it took for a Washington County dispatcher to locate an emergency call in 2018 where three bodies had been found in a home near Watauga Road. Confusing addresses, misplaced numbers and duplicate street names can cause...
PSBTA WEBINAR: Preserving 4.9 GHz Spectrum for Public Safety
Public safety is facing yet another challenge in preserving dedicated broadband spectrum. Now is the time for us all to stand united to protect valuable 4.9 GHz spectrum that has been assigned to public safety for over 15 years. Register today!
Jackson Co. Sheriff’s Office reporting increase in accidental 911 calls (WI)
JACKSON COUNTY, Wis. (WXOW) - The Jackson County Communication Center is reporting that they've received an increased amount of misdialed, accidental, or hang-up 911 calls. They've recorded 849 hang-up 911 calls this year so far, compared to last year where they only...
COUNTRY Financial ® Supports the Crisp County E-911 / Communications Center Through Operation Helping Heroes Donation (GA)
Cordele, GA – August 7, 2020 – COUNTRY Financial insurance agent, Melody Godfrey is pleased to announce Crisp County E-911 / Communications Center as 2020 recipient of COUNTRY Financial Operation Helping Heroes donation. The $1,500 donation will be used for the new...
Ribbon Cutting Ceremony Held for New Shared E-911 / VA811 Facility (VA)
The City of Roanoke and Virginia 811 (VA811) held a dedication and ribbon-cutting ceremony today for a new Communications Center that houses the city’s E-911 Center and the VA811 Contact Center. Located at 1830 Blue Hills Circle (in the Roanoke Centre for Industry and...
Automatic Mutual Aid Agreement Placed On Hold During 9-1-1 Meeting For Marshall Township VFD (IN)
(JUDAH) – Marshall Township Fire Chief Jason Lewis has asked that Marshall Township be provided an automatic mutual aid agreement with Monroe Fire Protection District in Monroe County. He made the request during last month’s Lawrence County 9-1-1 Board Meeting. The...
Tennessee to assess cybersecurity to help in emergency preparedness (TN)
The Tennessee Department of Commerce & Insurance announces a partnership between the Tennessee Emergency Communications Board (TECB) and Mission Critical Partners (MCP), a leading mission-critical communications consulting and information technology (IT) support...
Broward Sheriff’s Office Maintains National Public Safety Communications Accreditation By Commission On Accreditation For Law Enforcement (FL)
FORT LAUDERDALE, FL – The Broward Sheriff’s Office was awarded national accreditation on July 31, 2020 by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA ®) in the Public Safety Communications Accreditation Program. BSO was first accredited...
Transparency concerns arise as Charleston-area law enforcement encrypt radio calls (SC)
Charleston County law enforcement agencies completed a switch to fully encrypted radio communications this week, effectively blocking the public from hearing transmissions and prompting transparency concerns. For the past 18 months, agencies including the...
New 911/811 emergency communications center opens in Roanoke (VA)
ROANOKE, Va. – Dispatchers in the Star City now have a new place to call home, which they say will help them better serve the community. The new building that houses emergency communications in Roanoke is state-of-the-art. “We’ll be able to actually tell if it’s...
FirstNet Network expands across NYS to advance public safety communications capabilities in Niagara County (NY)
New York ’s first responders are getting a major boost in their wireless communications with the addition of 22 new, purpose-built FirstNet cell sites and other network enhancements. This new infrastructure is part of the FirstNet network expansion...
Answering the call: Floyd County dispatchers seek bargaining status (IN)
NEW ALBANY — It’s the unknown that bothers Angie Hackworth. After the Floyd County dispatcher has answered an emergency call and routed the necessary response to the scene, she often wonders what happened to the person who was in need of assistance. “You don’t know if...
Text-To-911 coming to Hopkinsville-Christian County on Sept. 1 (KY)
Residents will soon be able to text 911 in the event of an emergency. Starting Sept. 1, Hopkinsville-Christian County Emergency Communications Center is integrating texting into its 911 answering system. ECC will be utilizing a platform offered by INdigital called...
St. Cloud PD’s 9-1-1 Communications Center Earns Three Year Reaccreditation (FL)
St. Cloud Police Department’s 9-1-1 Communications Center was recently reaccredited as an Emergency Medical, Fire and Police Dispatch Center of Excellence by the Board of Accreditation of the International Academies of Emergency Dispatch (IAED). The department’s 9-1-1...
Greenwich dispatch center fields deluge of calls during Tropical Storm Isaias (CT)
GREENWICH — The Greenwich dispatch center has been extremely busy dealing with the impact of Tropical Storm Isaias on the community. The 911 call center was staffed with six dispatchers during the height of the storm Tuesday, when the volume of emergency calls coming...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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