The Nebraska Public Service Commission has approved funding that will pay for equipment and the first year of service and maintenance for a 9-1-1 backup system for Scotts Bluff County. The PSC on Tuesday approved the county’s request to use approximately $112,500 in...

The county is taking big steps toward having more public safety communication and broadband internet towers in Kosciusko, including having the three locations for them. At the county commissioners meeting Tuesday, Terry Burnworth, of Pyramid Consulting, asked for...

CLOVIS, California (KGPE) —Clovis Police said 26-year-old Nikolas Frazier made the initial 911 call on Sunday before he was shot and killed by police. Police Chief Curt Fleming said Frazier called police telling them a man was in the Walmart parking lot with a rifle....

Habitat for Humanity recognizes the Siloam Springs Emergency dispatch as "Habitat Heroes" on Aug. 26. The organization brought gift bags for the dispatchers along with home-baked cookies...

Hang-up calls to 911 have been on the rise for our dispatch center, as well as every other center. We’re looking for your help, so that we can continue to provide the best service to the community. Handling 911 hang-ups can sometimes be a relatively long, drawn-out...

Stay calm, no matter what. After more than two decades as a communications operator for the London Fire Department, Ida Piroli has learned that keeping her cool is the most critical part of the job. “You need to help these people in their most difficult...

Call transfers, confusion, miscommunication and even boat motor problems characterized the response to 911 calls for help the afternoon that 16-year-old Fitz Thomas drowned near Confluence Park—all described in a 77-page report released Monday. The name of the report,...

As part of a planned upgrade of its radio systems, the Baltimore Police Department is switching to encrypted transmissions, eliminating the ability for most of the public to listen in. The preparations were confirmed by City Councilman Yitzy Schleifer, head of the...

BEND, OR -- Many people are having a difficult time dealing with the mental health impacts of the COVID-19 pandemic…it’s happening not just here, but across the state and nation. The Head of Deschutes County Behavioral health Janice Garceau (gar-so) tells KBND there’s...

Maria was having a hard time calming down at her elementary school in Waterbury. On a December day just before holiday break in 2018, she was hitting and kicking staff and knocking books off the bookcase. She had recently entered foster care, and this was her third...

DC’s Office of Unified Communications (OUC) handles the 311 and 911 calls in the District. Are those calls being mishandled? Our #TheQandA is here with that answer. WASHINGTON — The mission of the DC Office of Unified Communications is to provide a fast, professional...

Rio Blanco County residents concerned about keeping dispatch services local filled the commissioners’ meeting room to overflowing Monday. Sheriff Anthony Mazzola put out a statement on social media this weekend stating he was told late Friday by Commissioner Gary...

On August 31, 2019 the unthinkable happened, and for many Odessans their first instinct was to call 911 to report the incident they saw. “And as soon as I walked in I heard the phones just ringing and ringing and ringing. I just jumped on the phone and I started...

Governor Phil Murphy today signed legislation (A1906), which would amend current law to include false incrimination and filing a false police report as a form of bias intimidation. The bill also establishes crime of false 9-1-1 call with purpose to intimidate or...

ROMULUS — Seneca County first responders’ wireless communications will benefit from one of 22 new, purpose-built FirstNet cell sites and other network enhancements, which will be built in the town of Romulus. This new infrastructure is part of the FirstNet network...

The Salem Police Department has upgraded its radio system so officers now can communicate with other city departments and neighboring public safety agencies — but the new system leaves a 15-minute delay for avid listeners. After operating on a decades-old...