Comm Center News
Intrado Life & Safety Announces Live Virtual Public Safety Event: 911 Live | The Frontline
Intrado Corporation (“Intrado” or the “Company”), a global leader in technology-enabled services, will host a two-day virtual event for the public safety community that will explore the emerging technologies and trends impacting the future of emergency communications....
NICE Announces the 2020 PSAPs’ Finest Award Winners Honoring Dedicated Emergency Communications Professionals
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) has announced the winners of its 2020 PSAPs' Finest Awards. Now in its fifteenth year, NICE’s PSAPs’ Finest Awards recognize the dedicated individuals and team stand-outs in public safety emergency communications....
Recent City Budget Cuts Included Perry Polinski, the City’s First Civilian Communications Coordinator (IL)
When Perry Polinski started in his emergency dispatcher’s job in January of 1981, the position was referred to as a “communications operator.” Mr. Polinski and others worked out of the first floor, bunched in with other services at the Evanston Police...
CCSO 911 communication officers wanted; starting pay increased (FL)
Tiana Jarrell’s eyes scoured a cluster of computer monitors with maps and details on 911 calls. Her hands glided across keyboards, ready to take a sudden phone call for help and relay the emergency to appropriate responders. Jarrell’s first shift alone “on the floor”...
Quorum Court approves 911 Center agreement, Issue 1 resolution (AR)
When the Saline County Quorum Court met Monday, the Justices of the Peace voted unanimously to pass an ordinance to approve the agreement for Saline County and Benton to form the Saline County Emergency Communications Center. The ordinance said the city and county...
U.S. Coast Guard is “Always Ready” with FirstNet
By Tiffany Perry, Senior Public Safety Advisor, First Responder Network Authority
One of our nation’s oldest military branches and the nation’s premier maritime first responder, the U.S. Coast Guard (USCG) plays an essential role in maintaining the safety and security of our nation’s coasts, ports, and waterways. USCG professionals provide maritime support to communities in emergency situations, ensure safe and lawful commerce, interdict illegal drugs, protect the maritime environment, perform daring search and rescue (SAR) missions for those in distress, and place themselves on the front lines during hurricane season. The Coast Guard’s mission-ready workforce of more than 56,000 active duty, reserve, and civilian members tirelessly works to strengthen our nation and protect our communities. True to their motto, Semper Paratus, the USCG is always ready with FirstNet.
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Planned Parenthood Refuses to Cooperate then Hangs Up on 911 Dispatcher During Medical Emergency (OH)
Cincinnati, OH – The Planned Parenthood abortion facility in Cincinnati, Ohio, certainly wanted paramedics on the scene during a recent medical emergency there, but refused to let the 911 dispatcher or paramedics to know why. In fact, when the dispatcher began to ask...
Bossier Sheriff’s dispatchers deploy to Alabama for Hurricane Sally relief (LA)
A couple of Bossier Sheriff’s Office dispatchers departed Bossier Parish Wednesday to help with emergency communications in southern Alabama with the disaster of Hurricane Sally.Lt. Amy Pope, BSO Communications SupervisorLt. Amy Pope, supervisor of communications, and...
911 dispatcher calms timid callers whereas his possess home burns in Oregon wildfire (OR)
SALEM, Ore. – Dennis Schlies labored the Sept. 7 night time shift for METCOM 911, the dispatch coronary heart that handles emergency requires the Santiam Canyon in Oregon. So he knew. He knew before his boss delivered the info by mobile phone, and...
New device that could help first responders in emergencies (OK)
TULSA, Okla. — A new device could help save lives. It’s called, “The Locator.” It helps first responders find the exact location of an emergency. Johnathan Harrison, founder of the product, was a paramedic in Tennessee in 2009. A new paramedic at the time, he...
Hoover dispatchers heading to Baldwin County to offer relief (AL)
HOOVER, Ala. (WIAT) — It’s not just police and fire that have been deployed to help those recovering from Hurricane Sally. Sunday, the city of Hoover deployed a small team of 911 dispatchers to help in the relief efforts. Two Hoover 911 dispatchers are en route to...
Clay County Sheriff’s Office fires employee for possessing child pornography (FL)
GREEN COVE SPRINGS, Fla. — Monica Mae Green has been issued an arrest warrant for transmission of material harmful to a minor, tampering with physical evidence and possessing child pornography. Green worked for the Clay County Sheriff’s Office Communications...
Board for 911 passes budget (AR)
The Jefferson County 911 Administrative Board approved a $2.9 million budget for 2021 on Thursday for the Metropolitan Emergency Communications Association (MECA) as well as the transfer of 911 money to fund a new computer-aided dispatch (CAD) system, the first such...
Defunding the police: Proposal by Asheville city manager would cut budget by $770,000, reassign telecommunicator positions (NC)
ASHEVILLE - In the face of calls to defund police by up to 50%, the city manager is now proposing cutting $770,000 from the force, according to a newly released budget proposal. The biggest part of the cut —$300,000 — would come from the reassignment of...
Franklin County kids enjoy ride-along with deputy, tour of E911 Communications Center (VA)
FRANKLIN COUNTY, Va. (WFXR) — Two Franklin County elementary school students got to be picked up from school in style on Monday with a ride-along from the Franklin County Sheriff’s Office. Back in February, the Franklin County Sheriff’s Office says the Sontag...
New Orleans 911 operators help out in hurricane-stricken Alabama (LA)
NEW ORLEANS, La. (WVUE) - Inside the Orleans Parish Communications District’s 911 call center operators were busy responding to citizens calls. But several of their co-workers were many miles away in Alabama assisting victims of Hurricane Sally. Tyrell Morris is...
PCSD Communications Center implements crisis call transfer (AZ)
TUCSON, Ariz. (KOLD News 13) - Pima County Sheriff’s Department implemented a new program that will transform the way 911 call-takers triage calls from those in mental health crisis. Through continued partnership with Arizona Complete Health, callers identified as...
Harrisonburg Emergency Communications Center to unveil new Text to 9-1-1 program (VA)
Residents and visitors in Harrisonburg and Rockingham County are now able to text when they have an emergency in an effort by the Harrisonburg-Rockingham Emergency Communications Center to provide more lifesaving services to the public. The program, which is now in...
Hamilton County dispatchers, EPB workers deploy to areas hit hard by Hurricane Sally (TN)
CHATTANOOGA, Tenn. — Hurricane Sally dumped a large amount of rainfall on the Gulf Coast over the last days, resulting in major flooding. Many areas are currently inaccessible, leaving the citizens as well as public safety personnel in desperate need of...
FirstNet Provides Continuity for Washington DC Emergency Call Center During Pandemic
By Lori Stone, Senior Public Safety Advisor, First Responder Network Authority
When the COVID-19 pandemic struck our Nation, first responders began to face a new set of challenges that changed operations for many public safety agencies and call centers. The District of Columbia’s emergency communications center, the Office of Unified Communications (OUC) quickly made accommodations to support remote call taking to keep call takers safe while continuing to be a one-stop shop for emergency communications in the Nation’s capital. READ MORE
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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