COLUMBUS, Ohio (WSYX/WTTE) — A big shakeup within the Columbus Division of Police that impacts the Communications Bureau which is over 911 dispatchers. ABC6 Investigates obtained an email through a public record request written by the Communications Bureau...

BATAVIA — Steve Robinson’s three decades of service to Batavia, mainly as a city police dispatcher, may have ended, but the City Council took the time to honor him during Tuesday night’s meeting. “Steve Robinson is being recognized for his nearly 30 years of service...

CHARLOTTESVILLE, Va. (CBS19 NEWS) -- Acting City Manager John Blair has announced Hezedean A. Smith, D.M., as the fire chief for the Charlottesville Fire Department. Smith brings more than 32 years of experience in emergency services and public safety and is...

The Prosper Police Department celebrated the opening of its new headquarters last week. On Oct. 6, a ceremonial blue ribbon was cut by Prosper Mayor Ray Smith, Police Chief Doug Kowalski and Town Manager Harlan Jefferson, officially opening the first section of what...

The Rockford Fire Department is currently accepting applications for 911 Telecommunicators, and job qualifications include: High School diploma or equivalentMust be at least 18 years oldPast experience in fast paced, highly stressful situations preferredMust be able...

Mad River Twp. trustees have voted in favor of joining Clark County’s new 9-1-1 dispatch center. The agreement will take effect on Dec. 1, Mad River Twp. Trustee President Bob McClure said, and it will apply to the Mad River Township (Enon) Fire and EMS department......

For as long as 45 minutes on Sept. 28, parts of Yavapai County — including the Verde Valley — were without 911 service. While investigators are looking into the cause of the outage, which impacted several other states, Yavapai County and other law enforcement agencies...

The Flagler County Sheriff’s Office Communications Center has established a Tele-communicator Emergency Response Team for the first time in agency history. The T.E.R.T program allows for public safety telecommunicators to offer mutual-aid to other...

What's the news? The U.S. Army has selected FirstNet to support firefighters, law enforcement and security personnel at 72 Army installations across the U.S. and Puerto Rico. Now, U.S. Army public safety personnel have access to an unmatched level...

WEBER COUNTY, Utah (ABC4 News) – The Weber County Sheriff’s Office has been ancipiting the release of a new show airing on ABC called “Emergency Call,” and for a good reason. Emergency Call, an American unscripted series hosted by Luke Wilson features dispatch centers...

Guernsey County took a big step forward in emergency services on Sept. 30 by joining 20 other counties in Ohio to deploy Text to 9-1-1. The Guernsey County 911 coordinator notified the Ohio 911 Program Office and Federal Communications Commission of the status two...

BRANCH COUNTY — IXP Public Safety Service Corporation staff member Kevin Keams was in Branch County this week beginning interviews under the contract signed Oct. 1 with the county commission to review 911 operations. Under the contract, IXP is billing the county $250...

Allegheny County 911 dispatchers field about 1.3 million emergency calls a year and coordinate ambulances, police units and fire crews — using radio signals at a precise frequency that was set up 50 years ago to guarantee smooth operations in regions with...

The Vermont Department of Public Safety would like to hear from first responders and members of the public as part of the process of enacting a fee structure for dispatch services through Vermont State Police Public Safety Answering Points. Dispatchers most often are...

NEWPORT NEWS, Va. (WAVY) — Newport News announced on Thursday that residents can now “Text-to-911” in the event of an emergency if they are not able to call 911 dispatchers. Effective immediately, the Federal Communications Commission (FCC) adopted rules to commence...

Today, Director Christopher Krebs appointed Billy Bob Brown Jr. as Assistant Director for Emergency Communications at the Cybersecurity and Infrastructure Security Agency (CISA). CISA enhances public safety interoperable communications at all levels of government and...

In a situation that would frighten any father, a Richmond man recently called 911 to say his wife was in labor and they weren’t going to make it to the hospital. Thankfully, a well-trained police dispatcher was on the other end of the line. Just after 11:30 a.m. on...

Wake County, North Carolina, including the City of Raleigh, joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP). ASAP technology automates communication from alarm...

COOS BAY — Sept. 17 marked the 35-year anniversary of Rhonda Wilson as a 911 dispatcher for the City of Coos Bay. Wilson began her career as a part-time dispatcher in the Coos Bay Police Department Communications Center in September 1985 and was hired as a full-time...