CHAMPAIGN COUNTY — Joe Hester and Chelsey Jordan Baumann are being remembered by first responders in Champaign County for their dedication to serving the community and willingness to help others. The couple died in a motorcycle accident in Huber Heights on...

Transferring dispatch services from the Communications Center in Meeker to the Colorado State Patrol’s (CSP) regional call center in Craig won’t be as easy as simply signing a contract and pushing a button, RBC Commissioners learned Tuesday in a work session with Jeff...

Emergency Telecommunicators are the calm voice at the other end of every 9-1-1 call, the first of the first responders, and the hidden heroes of emergency services. Toronto Paramedic Services, Toronto Fire Services and the Toronto Police Service recently recognized...

WELLS, Maine — A new communications radio tower that would be used primarily by the town’s police, EMS, dispatch and fire departments has been proposed for a plot of land at 585 North Berwick Road. The 198-foot tower will be located adjacent to the Public Works...

CEDAR RAPIDS, Iowa (KCRG) - The Johnson County Joint Emergency Communications Center (JECC) and the Johnson County Emergency Management Agency (EMA) will conduct a test of the Johnson County Emergency Notification System (JCENS) on Friday, Sept. 25, 2020. Johnson...

AUSTIN, Texas — It’s been over a month since Austin City council voted to cut over 21 million from the Austin police department budget. Up to 130 million dollars in departments and functions could be moved outside of APD control as city leaders continue discussions...

OKALOOSA COUNTY, Fla. (PRESS RELEASE) - The Okaloosa County Sheriff’s Office is one of the first agencies in the country to implement a new Motorola Solutions 9-1-1 pilot program that allows citizens to send video, photographs, and recordings directly to dispatchers...

NENA Applauds U.S. House Approval of Communications and Technology Bills
27 minutes ago   (0 Comments)Posted by: Chris NussmanThe following statements may be attributed to Dan Henry, Regulatory Counsel and Director of Government Affairs for NENA: The 9-1-1 Association: 
“America’s 9-1-1 community is encouraged by the U.S. House of Representatives votes this week to ensure a resilient communications network amid the coronavirus pandemic. We commend Energy and Commerce Chairman Frank Pallone, Jr. (D-NJ) and Communications and Technology Subcommittee Chairman Mike Doyle (D-PA) for their advocacy on behalf on these common sense, bipartisan improvements to our nation’s telecommunications system.”
HR 5918 – Emergency Reporting Act 
“NENA strongly supports improvement of the Federal Communications Commission’s outage reporting and preparation functions. Disaster-related outages occur on regular basis, and both public safety and industry must adapt intelligently to save lives. This require coordination, and we applaud the efforts of Rep. Doris Matsui (D-CA), Rep. Anna Eshoo (D-CA), Rep. Mike Thompson (D-CA), and Rep. Jared Huffman (D-CA) to improve 9-1-1’s situational awareness through the Emergency Reporting Act.”

The U.S. House of Representatives approved legislation to protect public safety communications in the T-Band, used for mission-critical communications, and interoperable communications with other agencies. The T-Band (470 MHz – 512 MHz) currently operates in 11 major...

GAINESVILLE, Fla. (WCJB) - The Lake City Public Safety Communications Center is implementing a new dispatch system designed to better respond to emergencies. The Fire Priority Dispatch System, or FPDS, includes new software and protocols for 911 operators. The system...

Hiring more dispatchers and offering competitive pay rates to retain them was the prime discussion topic Tuesday at the Greene County 911 Board of Directors meeting. The board unanimously approved raising the pay rate for new hires to $13.50 an hour. Pay will be...

The ongoing pandemic has led to some further funding for the City of Plant City as agencies continue to adjust their operations.  While the City of Plant City has already discussed changes it hopes to see quickly brought to life throughout a variety of its...

PITTSBURGH — Sandra Perry and Melissa Dailey have worked together as Allegheny County 911 dispatchers and call takers, for 16 years. They said they have admired and respected one another, but rarely socialized. Friday they will share a bond most never will. "How can...

VANCOUVER -- On an early spring day in 2015, just after noon, Caleb Heaton brutally attacked an East Vancouver woman inside her own home. An agreed-upon record of the criminal case between Crown and defence reveals how the 25-year-old bound, gagged, and raped his...

On Saturday, September 19, 2020, Polk County Sheriff’s Office deputies arrested a former PCSO emergency communications telecommunicator for one count battery domestic violence abuse (M-1) and one count false report to law enforcement (M-1).29-year-old Candace Marshay...

A Dickson 911 telecommunicator is joining others from Middle Tennessee in helping with emergency response calls in coastal Alabama, which was recently damaged by Hurricane Sally, according to Paul McCallister with Metro Nashville Emergency Communications.  Shauna...