READING, Pa. – The Berks County commissioners voted Thursday to allow for the transition to the next generation of 911 services (NG911) by allowing vendors and agencies to access the county's existing 911 data. Brian Gottschall, director of the Berks County Department...

JAMESTOWN, N.D. (NewsDakota.com) – The Trump Administration announced that the United States Department of Agriculture (USDA) is investing $7 million to provide broadband service in unserved and underserved rural areas in North Dakota. This investment is part of the...

PRINCE WILLIAM COUNTY, VA – Public safety officials in Prince William County announced today that Smart911 is now available to all individuals. Smart911 is a free service that allows individuals and families to sign up online to provide key information to 9-1-1 call...

The Town of Oyster Bay is looking for volunteers to help senior citizens register for Smart911, a free public safety service offered by the Nassau County Police Department that allows residents to provide 911 emergency call takers and emergency responders with one’s...

PULASKI COUNTY, Va. (WDBJ) -Pulaski County has received a grant that will give about 2,000 of its residents better, or in some cases, new access to broadband. “The need couldn’t be any larger than right now," said Pulaski County Administrator Jonathan Sweet. Sweet...

Columbia Community Relations Director Steve Sapp will retire Jan. 14 after 41 years of service to the city.  "My entire career has been dedicated to public service and to the residents of mid-Missouri," Sapp said in a news release Wednesday. He first started...

The city of Portland would hire a new public safety director, using funds drawn from the police, fire and emergency communications bureaus for the $300,000 position under a proposal that goes before the City Council on Wednesday afternoon. The new director would work...

CLEVELAND — October 28 is First Responders Day, and we want to take time to say thank you to all first responders. The work they do, truly saves lives. We talked to Ken Kostal, a local dispatcher who helped a father in Richmond Heights save his 1-year-old son on...

The Williamson County Association of Realtors treated county emergency management staff to lunch Wednesday from The Honey Baked Ham Company for National First Responders Day and recognized them for the work they do every day — particularly during the pandemic...

PARIS — The Oxford County Sheriff’s Office, the Regional Communications Center and the Oxford Emergency Management Agency could share space in a new building behind the new addition to the Superior Court building, according to a plan being developed by county...

ST. LOUIS — Places like New York, Houston, Baltimore and Tucson, Arizona are bringing mental health workers into the fold when it comes to answering 911 calls – and now, so is St. Louis. This month, the Board of Alderman approved a plan to take $860,000 away from the...

ELYRIA — Lorain County residents may now text 911 emergency dispatchers instead of calling them when calling might put them in more danger. Tracey Lopez, director of Lorain County 911, told Lorain County commissioners at their meeting Wednesday that emergency texting...

MADISON, Wis. — Dane County Executive Joe Parisi announced Wednesday the new director for the county’s Department of Public Safety Communications. Luis Bixler was a former supervisor for the county’s 911 center and named 911 Telecommunicator of the Year for the state...

Berkeley Police Department has added text-to-911 services and improved 911 location identification services to its 911 communications center, according to a BPD press release. The two features will enable first responders to receive “more accurate information”...

West Monroe police officer Brittany LeJeune takes a phone call to the police department, speaking through a headset while facing four computer screens stacked like a wall above her. Sitting behind her in the same room, two 911 dispatchers receive emergency calls for a...

GREEN COVE SPRINGS – The of County Commissioners is looking at the purchase of three buildings for $8.7 million. The county has been working to navigate the federal and state pathways of the CARES Act to get funding to local nonprofits, businesses and individuals....

CRANBURY - V-COMM, a leading telecommunications engineering firm, was hired by Cape May County to continue the expansion of the county’s 700 megahertz (MHz) Project 25 (P25) system, in conjunction with New Jersey’s Public Safety Interoperable Communications...

This week we have Andrew Cafaldo, a 911 Dispatcher and Volunteer EMT in Ulster County NY. Andrew shares with us how he came to be in Emergency Services and what it is like to be on the other end of a 911 call or treating someone in need as an EMT. This was a great...

DISPATCH EXCELLENCE. When an emergency happens, most of us reach for the nearest phone. On the other end of that 911 lifeline is a dispatcher. As the first line in any emergency response team, these trained communicators must extract information from the frantic...