Detroit — Some city police officers responding to runs that may involve the mentally ill soon will be accompanied by behavioral health specialists, as part of an initiative rolled out Monday which aims to address what Detroit's top cop describes as one of...

Medford’s new state-of-the-art police station is finally open. Though the ribbon cutting originally scheduled for Dec. 8 had to be cancelled due to surging coronavirus case numbers, Medford police officers and city emergency dispatchers have already moved into their...

Combining Whatcom County’s two 911 dispatch centers, whose operators separately send law-enforcement officers or firefighters to calls for service, is back on the County Council’s agenda. It’s both logical and a cost-saving measure to combine the two 911 centers, said...

The Lyon County Emergency Communications Center is encouraging citizens to look into two unique programs aimed at assisting special needs individuals in times of crisis. LCECC Director Roxanne Van Gundy joined KVOE's Morning Show Friday to discuss the county's Special...

MONTPELIER — The Central Vermont Public Safety Authority is on the cusp of commissioning a telecommunications needs assessment its board views as a foundational step in improving emergency communications in the region. The process has taken more than a year, required...

Stacy Shotwell has lived in the Nashville area since 1998. She is currently in training for 911 Dispatcher at her local police department. Previously, she was an Operations Manager for 15 years at a non profit organization, Marriage Dynamics Institute. Stacy offers...

DALLAS — Councilmembers in San Antonio approved a program Thursday that sends some 911 callers to telemedicine when they request help. It’s a service that no other city in the country has authorized. The San Antonio Fire Department “is beginning to route dispatch...

The Mendocino County Sheriff’s Office would like to announce that people in Mendocino County now have the ability to text their emergencies to 9-1-1 using a cellular phone. Text to 9-1-1 is designed for hearing or speech impaired members of the community, those in a...

After 34 years of serving Pittsylvania County as a dispatcher, Joann Luck has signed off for the last time. Now after working her final day on Dec. 2, she's answering the call of retirement. Born and raised in Pittsylvania County, Luck graduated from Gretna High...

In a matter of seconds, emergency situations can escalate without warning. A new update to the technology used by 911 dispatchers in Minot.. will help identify these situtations more quickly and with less chance for error. After receiving a $5,000 grant from the St....

MARTINSBURG — The first steps toward big change for the Berkeley County 911 Dispatch Center were made Thursday morning with the approval of multiple new positions to streamline emergency response services and better utilize the skills of staff. Jen Swisher, the...

Smoke was coming from the public elevator in the Kendall County Public Safety Center over the weekend, prompting the shutdown of the elevator and the need for emergency repairs. Those elevator repairs were discussed at the Kendall County Board's Committee of the Whole...

Warren County plans to spend approximately $1.8 million to upgrade outdated communication equipment used for emergency response. Warren County Fire Marshal Gerry Maiatico and Motorola representatives presented information to the Board of Supervisors about the upgrades...

The Flathead County commissioners passed a resolution Monday establishing a special taxing district for the Flathead Emergency Communications Center, meeting the requirements of a ballot measure voters passed in November to increase funding for 911 services and...

Lincoln County Sheriff Steve Swenson is preparing for the worst. Or the inevitable.  Should COVID-19 strike his county's small dispatch center, "it could shut it down," Swenson told Lincoln County commissioners Tuesday morning.  He's hoping to prevent that...

The Morris County Board of Freeholders approved a $26 million contract last night to upgrade and double the operating capacity of the emergency radio network and infrastructure relied upon daily by Morris County law enforcement, emergency management, and municipal...

CLEVELAND, Ohio — A Cleveland police dispatcher was fired Friday after investigators learned he spoke with Cuyahoga County Jail inmates while one the clock and repeatedly disrespected his boss. Cleveland Safety director Karrie Howard fired Charles McGeever after a...

FirstNet board members this week unanimously approved a resolution authorizing the FirstNet Authority staff to obligate reinvestment funds from AT&T to pay operations and maintenance costs associated with upgrading the FirstNet core to 5G during 2021 and in future...