DALLAS — Councilmembers in San Antonio approved a program Thursday that sends some 911 callers to telemedicine when they request help. It’s a service that no other city in the country has authorized. The San Antonio Fire Department “is beginning to route dispatch...

The Mendocino County Sheriff’s Office would like to announce that people in Mendocino County now have the ability to text their emergencies to 9-1-1 using a cellular phone. Text to 9-1-1 is designed for hearing or speech impaired members of the community, those in a...

After 34 years of serving Pittsylvania County as a dispatcher, Joann Luck has signed off for the last time. Now after working her final day on Dec. 2, she's answering the call of retirement. Born and raised in Pittsylvania County, Luck graduated from Gretna High...

In a matter of seconds, emergency situations can escalate without warning. A new update to the technology used by 911 dispatchers in Minot.. will help identify these situtations more quickly and with less chance for error. After receiving a $5,000 grant from the St....

MARTINSBURG — The first steps toward big change for the Berkeley County 911 Dispatch Center were made Thursday morning with the approval of multiple new positions to streamline emergency response services and better utilize the skills of staff. Jen Swisher, the...

Smoke was coming from the public elevator in the Kendall County Public Safety Center over the weekend, prompting the shutdown of the elevator and the need for emergency repairs. Those elevator repairs were discussed at the Kendall County Board's Committee of the Whole...

Warren County plans to spend approximately $1.8 million to upgrade outdated communication equipment used for emergency response. Warren County Fire Marshal Gerry Maiatico and Motorola representatives presented information to the Board of Supervisors about the upgrades...

The Flathead County commissioners passed a resolution Monday establishing a special taxing district for the Flathead Emergency Communications Center, meeting the requirements of a ballot measure voters passed in November to increase funding for 911 services and...

Lincoln County Sheriff Steve Swenson is preparing for the worst. Or the inevitable.  Should COVID-19 strike his county's small dispatch center, "it could shut it down," Swenson told Lincoln County commissioners Tuesday morning.  He's hoping to prevent that...

The Morris County Board of Freeholders approved a $26 million contract last night to upgrade and double the operating capacity of the emergency radio network and infrastructure relied upon daily by Morris County law enforcement, emergency management, and municipal...

CLEVELAND, Ohio — A Cleveland police dispatcher was fired Friday after investigators learned he spoke with Cuyahoga County Jail inmates while one the clock and repeatedly disrespected his boss. Cleveland Safety director Karrie Howard fired Charles McGeever after a...

FirstNet board members this week unanimously approved a resolution authorizing the FirstNet Authority staff to obligate reinvestment funds from AT&T to pay operations and maintenance costs associated with upgrading the FirstNet core to 5G during 2021 and in future...

Difficulty filling dispatch positions has led the Polk County Sheriff's Office to join the Platte County Joint Communications Center in Columbus through a new interlocal agreement. Polk County Sheriff Dwaine Ladwig said he has advertised for the dispatcher job, but...

NORWOOD, Ohio — Norwood City Council held a special meeting Monday night to discuss the future of the city’s emergency communications, as it has been decided to be transferred to Hamilton County. Currently, Norwood’s communications system handles fire, police and...

Kosciusko County commissioners on Tuesday approved the communications service agreement between J&K Communications Inc. and the county for $2.4 million. Terry Burnworth, with Pyramid Consulting, who has been working with the county on its communications project...

Bowling Green’s Medical Center EMS ambulance service has successfully completed the 20-step process to reaccredit its communications center as an Accredited Center of Excellence. The communication center is the 250th emergency dispatch center in the world to attain...

MANCHESTER -- City fire officials and staff at American Medical Response this week are rolling out additional advanced life support (ALS) capabilities, and improvements to Manchester’s 9-1-1 Emergency Medical Services (EMS) system designed to shorten response times...

Beginning at 7 a.m. on December 10, 2020, the Tulare County Sheriff’s Office will implement a new 911 Texting System, which will allow Tulare County residents to text 911 instead of calling, if they are unable to do so in the case of an emergency.  The...

Mountain Valley Emergency Communications Center (MVECC), a regional public safety answering point serving the communities of New Providence, Summit, and Millburn, New Jersey, announces the adoption and implementation of "what3words" location identification technology....