CHUBBUCK — After first considering a career as a police officer, a Pocatello woman ultimately decided that serving as a police dispatcher was her preferred career path and she recently marked five years on the job. Kodi Jones said she did ride-alongs with officers...

ZANESVILLE - Council had its first hearing on Monday night of an ordinance authorizing the purchase of new dispatch desks for the city's emergency services. Installation of the new desks would involve moving the dispatch center to a new location in the city's public...

NEWTON, NJ—The Town of Newton is losing a dispatcher but gaining a town council member.  Michelle Lozier-Teets, had her last day at her part-time job as a dispatcher for the Newton Police Department on Sunday, December 27 after almost 30 years.  She will be...

ODESSA, Fla. — A Hillsborough County Fire Rescue 911 dispatcher lost everything in a house fire the day after Christmas. Zachary Williams and his family took a trip to Target. While they were out, his wife received a phone call from a neighbor. 'We got a call from a...

Friday morning, families fathered in their den or living room around a Christmas tree to marvel at the surprises Santa left and open gifts from relatives. [...]But for the people responsible for keeping the Vicksburg and Warren County safe, Christmas Day meant...

HANOVER — By the middle of next year, 911 calls in Hanover will be routed to the regional dispatch center in Duxbury. Hanover selectmen still have to approve an agreement with the Regional Old Colony Communications Center in Duxbury, slated for their Jan. 4...

The Christmas Day explosion in downtown Nashville has caused a ripple effect as far south as Birmingham, Alabama. The blast, being investigated as a deliberate act by the FBI and ATF, occurred in front of a AT & T facility. The T-Mobile cell service company said...

The Vicksburg-Warrens 911 Communications Center is upgrading its telephone system. Shane Garrard, Vicksburg-Warren 911 director, said the system built by Motorola Corp. subsidiary CallsWorks in Birmingham, Ala., will be installed during a first quarter if 2021. The...

RADFORD, Va. – It takes a lot of work for Santa to make his yearly trip around the world. Thankfully, he’s receiving some help from first responders in the New River Valley on Christmas Eve. Radford’s police dispatchers are tracking Santa’s every move and can...

An AT&T outage related to the explosion in Nashville Christmas morning is causing issues with calling 911 from cellular phones in much of Middle Tennessee, including DeKalb County. Due to the outage, anyone with an emergency needing to call 911 is urged to use a...

BOWLING GREEN, Ky. (WBKO) - The Bowling Green police department announced Friday afternoon that wide-spread issues were being experienced with 911 service. Officials said callers who do not get an answer should dial 270-392-1559 or 270-393-4410. Authorities said 911...

The Conway Police Department (CPD) awarded several honors to staff members on Dec. 16 through the department’s Facebook page. While the awards would have normally been announced at CPD’s annual Christmas party, due to COVID-19, the department announced the honors...

Grey County staff are set to negotiate a new contract for Owen Sound Police Services to continue 9-1-1 call centre services for all emergency calls made throughout Grey County. Grey County Council made the recommendation at their final meeting of 2020. A report...

HOLBROOK — Residents in Navajo and Apache counties dealing with an emergency now have the option of sending a text message to 911 operators now that new technology has been implemented. A Monday, Dec. 21 press release from Navajo County Sheriff’s Office Public...

NORTH HAVEN, Conn. (WTNH) — A North Haven 911 dispatcher is being applauded for her calm demeanor while helping a local family deliver a baby over the phone. North Haven police said that Christmas Eve night, Dispatcher Roseanne Casteel took a 911 call regarding a...

WARREN COUNTY, Ky.- Many 9-1-1 lines around South Central Kentucky are currently down due to the early Friday morning explosion in Nashville near an AT&T switch building. The Bowling Green Police Department is reporting a widespread problem for their 9-1-1 line....

PIERRE, S.D. (KEVN) - 911 dispatchers are considered the “first first responders.” You might also consider them the central nervous system of emergency workers, the response inside, before the response outside. “We may not be busy, but they very well could be,” says...

COLUMBUS, Ga. (WTVM) - A 911 dispatch supervisor in Columbus has been working every Christmas for almost three decades. Frances McDaniel has no kids and has dedicated her life to being a 911 dispatcher for the Columbus Police Department. “All my dispatchers call me...