Oskaloosa, Iowa – The discussion about the funding and potential future of 911 services and its funding continued Monday during the Mahaska County Board of Supervisors meeting. “The conversation is getting more intense as we go along,” said Mark Groenendyk, chair of...

Police Chief Robert Bongiorno and Fire Chief David Grunes wish to recognize the town’s emergency communications officers during National Public Safety Telecommunicators Week. During the week of April 11-17, public safety agencies take time to reflect on the critical...

COEUR d’ALENE — They are commonly known as dispatchers. But emergency communications officers is more accurate. And Idaho State Police Sgt. Allen Ashby has an even better title for them: “Unsung heroes.” “We have the best,” he said Friday at ISP headquarters on Wilbur...

The city council recognizes the necessity and importance of the Public Safety Facility project, City of St. Helens Communications Officer Crystal King stated is a prepared statement following the Wednesday night, April 7, council meeting. The necessity was further...

This week is National Public Safety Telecommunicators Week. It’s a week to honor public safety communications officers in E-911 centers. The City of Roanoke will recognize dispatchers throughout the week. Roanoke’s dispatchers handle more than 275,000 calls a year. In...

The city of Cincinnati will pay $6 million and commit to longterm improvements for its Emergency Call Center to settle a wrongful death lawsuit with the family of Kyle Plush, a 16-year-old who suffocated in the back seat of his own van despite making multiple 911...

Ventura County Sheriff’s Technical Communications Specialist Sherri Castaneda has been selected as the 2021 Public Safety Dispatcher of the Year. This award is presented to the outstanding dispatcher for their exemplary work and contributions to public safety and the...

SACRAMENTO — The California Highway Patrol and other law enforcement agencies are recognizing public safety dispatchers next week. Dispatchers are often the first assistance people reach in an emergency, provide a crucial link between the CHP and the public. Their...

Call answer times at the city’s Public Safety Communications Center fell short of national recommendations, leaving more than a quarter of 911 callers waiting more than 20 seconds for their calls to be answered in 2019, according to a report recently obtained by The...

SPRINGFIELD, NJ — The township has entered into a contract agreement with Mountain Valley Emergency Communications Center (MVECC), a regional public safety answering point, to provide 9-1-1 services to all Springfield residents and businesses and...

On Oct. 2 of last year, members of the St. James Emergency Medical Service, St. James Fire and the Watonwan County Sheriff's Office responded to a head-on collision between a semi and a car. Dispatcher Emily Bentson received the call that night. "I was new in the...

EATON — The Preble County Sheriff’s Office recently recognized Employees of the Year from each division for 2020. Employees are recommended by supervisors in their respective divisions based on several criteria, including work ethic, professionalism, job knowledge,...