Surrey’s OCC fielded calls from 305,000 people in 2020, an ‘unusual’ year of fewer such calls (Canada)

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Surrey RCMP telecommunications operators last year talked to more than 305,000 people who called for police service, generating more than 200,000 operational files.

The call volume is down slightly from the previous year — and it might have something to do with the COVID-19 pandemic.

“We actually had a bit less (call volume) in 2020 than in 2019,” Surrey RCMP Cpl. Elenore Sturko told the Now-Leader on Monday (April 12)…