You won't find them at the scene of an emergency, but there is a group of unseen first responders who play a crucial, lifesaving role in the public safety system — 911 dispatchers. "These men and women come to work on nights, weekends and holidays," said Whitney...

They are often heard, but seldom seen. Morrison County Sheriff Shawn Larsen said they are “the lifeline heroes of every emergency.” They are 911 dispatchers. Morrison County joined in the celebration of National Public Safety Telecommunicators Week from April 11 - 17...

LONGVIEW, Texas (KLTV) - They sit behind multiple computer screens their entire shift, but they could save your life. They are the operators of 911 dispatch. And although National Public Safety Telecommunications Week is under way, their jobs have not become any less...

New Castle County Executive Matt Meyer congratulated New Castle County’s Emergency Communications Chief Emergency Jefferey P. Miller on being recognized by The International Academies of Emergency Dispatch as an Accredited Center of Excellence for emergency medical...

CHARLOTTE, N.C. (FOX 46 CHARLOTTE) – They deal with everything from delivering babies to car crashes. 911 dispatchers need to know a little bit of everything for emergency situations. This week, area dispatchers have been honored as part of National Public Safety...

They’re there when you need them during a crisis: 911 dispatchers. This week, we’re thanking the hard-working men and women in telecommunications. “We’re that front line that’s behind the phone that nobody ever sees,” said Margaret Haugan, PSAP manager. “911 what’s...

Eleven months ago, Lincoln County Sheriff’s deputies joined in a high-speed chase on Interstate 55. As troopers with the Mississippi Highway Patrol pursued 24-year-old Jamarquis Black, who had kidnapped his girlfriend and was fleeing MHP and a U.S. Marshals Task...

The city of Ripon recognized its communications officers Tuesday with a proclamation and commendation in honor of Telecommunicators Week, which runs Monday through Friday. Mayor Ted Grant read a proclamation, while Ripon Police Chief Bill Wallner and aldermen...

Berrien County’s 911 Dispatcher of the Year is Tyler Prenkert. During a Thursday meeting of the Berrien County Board of Commissioners, the 911 Advisory Board’s Jack Fisher said Prenkert helped save a 72-year-old disabled woman from her burning home last December...

April 11-17 recognized as National Public Safety Telecommunicators week for hard work and poise under pressure. Clackamas County is honoring the hard work, poise and courage of its 911 dispatchers by recognizing April 11-17 as National Public Safety Telecommunicators...

SCOTTSBLUFF, Neb. (KNEP) - Dispatchers have an important role to play when they take in emergency 911 calls and to get the necessary help for those callers. This time of year they get recognition for all the hard work they do. It’s National Public Safety...

In the letter employees sent to city officials, they discussed the physical toll it has taken on them saying in part, “Multiple employees are ending up with medical issues, such as urinary tract infections and complications related to diabetes, back pain, and other problems due to the amount of hours we are working.”

Lead Communications Specialist Shelly Sample with the Pella Police Department discusses National Public Safety Telecommunicators Week. [PODCAST]

    On Tuesday, May 4, registered voters in Genesee County will vote on renewing the monthly 911 surcharge of $1.86 on all landline, wireless, and voice over the internet protocol (VoIP) service users within the county.  The Genesee County Board of Commissioners voted...

LAREDO, Tex. (KGNS) - As National Public Safety Telecommunications Week wraps up, it’s time to thank those unseen faces who play a vital role in connecting us to first responders. Calls ranging from pregnant mothers who are unable to get to the hospital on time to a...