Comm Center News

City Honors Emergency Personnel For National Public Safety Week (IL)

Press release from the Chicago Mayor’s Office: April 13, 2021 The City of Chicago’s Office of Emergency Management and Communications (OEMC) is celebrating National Public Safety Telecommunicators Week, April 11-17, as part of National 9-1-1 Education Month to honor the outstanding contributions of the City’s 9-1-1 workforce and other essential personnel. Join OEMC this week to applaud the extraordinary dedication of our 9-1-1 workforce and the challenging jobs they carry out every day to protect Chicago’s residents and first responders. On Wednesday, April 14 and Thursday, April 15, OEMC will celebrate newly graduated 9-1-1 call takers and dispatchers as well as recognize and award those who have gone above and beyond their duties as call takers and dispatchers in 2020. Commendations, Awards of Merit and Team Performance, and Other Award Highlights: Several 9-1-1 personnel will be receiving Awards of Commendation for saving the life of a suicidal resident by communicating with family members in order to locate their loved one or the individual in distress. Multiple Police Dispatchers are receiving an Award of Merit at the recommendation of the Chicago Police Department for their skilled professionalism over the radio during the Summer of 2020. Select 9-1-1 personnel will also be receiving Awards of Merit for providing life-saving CPR instructions for an elderly family member in one instance and an infant in another event. In each instance, the handling call taker calmly instructed the caller on chest compressions, counting along with the caller until the Chicago Fire Department arrived on scene. Team Performance Awards will be given to acknowledge excellent teamwork, including 9-1-1 personnel assisting on-scene Chicago Fire Department personnel in finding a trapped resident by focusing on the ambient noises heard in the background to pinpoint the location of the resident during a Still & Box alarm fire. Additionally, the OEMC’s Emergency Management Team is being recognized for their work during the COVID-19 Pandemic, including the City’s longest Emergency Operations Center activation in its history. The 3-1-1 Call Center and Traffic Control Aides will also be recognized. This press release was produced by the Chicago Mayor’s Office. The views expressed here are the author’s own.

Commissioners Approve Changes to Comm. Center Bylaws (NE)

The Cheyenne County Board also approved changes to the Emergency Communications Center bylaws, and the Interlocal Cooperation Agreement. Emergency Communications Director Heidi Gillespie said the interlocal agreement will be adjusted as of July 1, reflecting the...

What does it take to be a 911 dispatcher? (AZ)

TUCSON, Ariz. (KGUN) — It’s National Public Safety Telecommunicators Week and to see what it's like to answer Pima County's calls for help, KGUN 9 went inside the dispatch center. “911, where’s your emergency?” 911 dispatchers answer your calls on what might be the...

First Responder Appreciation: 911 Dispatchers (NY)

ELMIRA, NY (WETM) – In honor of National Public Safety Telecommunicators Week, we are recognizing the dispatchers of our area in our First Responder Appreciation segment. Public Safety Telecommunicators, the 911 dispatchers, are a vital part of an emergency response....

Expressing Gratitude for Public Safety Heroes

By Edward Parkinson, Chief Executive Officer, First Responder Network Authority

First responders face incredible challenges to keep our communities safe. This past year it has been especially true as public safety continued to uphold their oath to protect and serve during a worldwide pandemic. While we honor and celebrate these heroes every day, every April and May, we dedicate extra time to thank them for their selflessness and dedication.

Join us as we highlight the commitment and sacrifices made by those in emergency communications, the fire service, law enforcement, and emergency medical services (EMS), as well as our nation’s volunteers and public servants during these annual celebrations:

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Murfreesboro Emergency Communications Center announces 2021 Public Safety Telecommunicator of the Year (TN)

Left to Right: Mayor Shane McFarland, Elizabeth Stubblefield and Seth Russell

Murfreesboro, Tenn. – Murfreesboro Emergency Communications Supervisor Elizabeth Stubblefield has been named 2021 Public Safety Telecommunicator of the Year for her selfless actions, dedication, hard work.Stubblefield takes pride in her work and is always willing to step up and help when needed. “Elizabeth’s calm demeanor during stressful times is a reassuring voice on the radio,” said Murfreesboro Communications Director Seth Russell.  “She is a 911 professional and will go above and beyond what’s is required.”Stubblefield is a four-year employee with the Emergency Communications Center. As a supervisor/trainer, she prepares for the unpredictable and teaches trainees the standard operating procedures, but also techniques for worst-case scenarios. Mayor Shane McFarland honored Stubblefield during the reading of a Proclamation recognizing April 11 – 17 as National Public Safety Telecommunicators Week at the City Council meeting on April 8.    “Stubblefield has an outstanding reputation with the Emergency Communicators Center and is highly deserving of this recognition,” Russell said.Stubblefield joins several Emergency Communications personnel across the state who are honored as 2021 Tennessee Public Safety Telecommunicators of the Year.

MVRDA telecommunicators recognized by county (NM)

DOÑA ANA COUNTY - The Doña Ana County Board of Commissioners recognized Mesilla Valley Regional Dispatch Authority telecommunicators by proclaiming the second week of April in their honor at their regular meeting Tuesday, April 13. “We are very grateful to all...

Lowndes County 911 observes telecommunicators week (GA)

VALDOSTA – Lowndes County 911 is observing the second full week of April (April 11-17) as National Public Safety Telecommunicators Week.  The week, sponsored by the Association of Public-Safety Communications Officials International and celebrated annually,...

Albany 911 dispatcher staffing shortage continues (NY)

ALBANY, NY (WRGB) — This week is National Public safety Telecommunicators week, a time dedicated to honoring those who answer our emergency calls and help keep us safe. But as CBS6 has reported for many months now, dispatchers in the city of Albany say their...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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