Comm Center News
Gridlock Guy: Helping ease the load for our heroic dispatchers
Last week was National Public Safety Telecommunications Week, a time to annually reflect on and appreciate the people that are just as vital to the first responders community as the men and women who drive up to relieve our problems. Dispatchers are the calm voices on...
Following last year’s mass shooting, Nova Scotia changes course on public emergency alerts (Canada)
In the year since 22 people were killed during Canada’s deadliest mass shooting, Nova Scotia has had a turnabout from never using the national public-alerting system to now circulating urgent police warnings about “civil emergencies” more than all other Canadian...
Oswego County Proclaims Telecommunication Week (NY)
OSWEGO COUNTY – The Oswego County Legislature recognized this week, April 11 to 17, as National Public Safety Telecommunicator Week. Telecommunicators are a vital link between our community and emergency services. They provide voice and computer support for first...
911 dispatcher helps Utah parents deliver their baby at home (UT)
AMERICAN FORK, Utah (KTVX) — A Utah 911 dispatcher helped a family deliver a baby over the phone Thursday. It was baby number five for American Fork couple Jennifer and Graydon Clark. Baby Henry spent Friday eating and sleeping, one day after his dramatic and intense...
City of Kilgore presents service awards (TX)
City of Kilgore presented service awards to multiple first responders in Kilgore Police Department and Kilgore Fire Department at Tuesday’s council meeting. In recognition of National Public Safety Telecommunicator’s Week, Support Operations Lt. Terry Linder...
City of Laredo 9-1-1 Regional Office honored with National Telecommunicators Week proclamation (TX)
On Thursday, the City of Laredo 9-1-1 Regional Office, along with City leadership, department heads and others, joined to proclaim National Telecommunicators Week in Laredo. The event took place at City Hall Council Chambers. The purpose for this week is to honor...
Sheriff’s Office supervisor accused of falsifying workers’ comp claim (FL)
FORT LAUDERDALE — A 911 supervisor at the Broward Sheriff’s Office has been accused of lying about a fall and then collecting workers’ compensation for it. Jennifer R. Blum, 45, a communications duty officer since 2000, is facing felony charges related to the workers’...
Commissioners to consider T-CPR agreement (MN)
NEW ULM — Brown County commissioners will consider an agreement between Allina Health Emergency Medical Service and the Brown County Sheriff’s Office for Telephonic Cardiopulmonary Resuscitation Program (T-CPR) on Tuesday, April 20. Minnesota Gov. Tim Walz signed into...
Grayson County Sheriff’s Office holds telecommunications award banquet (TX)
SHERMAN, Texas (KXII) -The Grayson County Sheriff’s Office held their 9-1-1 telecommunications awards banquet tonight to celebrate the people on the other line during calls for emergencies. “You just have to try and not think about anything other than the call you’re...
911 Emergency Dispatchers Honored For Service (OR)
Last year, 911 dispatchers took 2 million emergency calls in Oregon-- responding to pandemic, floods, fires and a destructive winter storm. Governor Kate Brown honored 911 operators by declaring this Public Safety Telecommunications Week. (April 11-17, 2021). State...
Commissioners recognize Upshur E-911 Telecommunicators (WV)
BUCKHANNON — On March 25, 2020, Governor Jim Justice approved House Bill 4123 that was passed by the West Virginia Legislature, clarifying that 911 telecommunication workers are included in the definition of those individuals who perform “emergency services” during a...
WPD telecommunicator honored as professional of the year (TX)
Weatherford Police Department Telecommunications Officer Dylan Swackhammer was selected as a 911 Professional of the Year for the North Central Texas area. Swackhammer was one of nine to receive the honor from the North Central Texas Emergency Communications District...
Valley dispatchers honored for lifesaving efforts (CA)
FRESNO, Calif. (KFSN) -- Dispatchers answer the calls no one wants to make. Life-changing trauma is often on the other end of the line. "A lot of the times they call in and we are their last resort, they don't know who to call," says Elaura Castro. Day in and day out,...
Senior Public Safety Dispatchers of the Year (CA)
Without a doubt, 2020 was filled with challenge and controversy throughout. From civil unrest, political divide and a global pandemic, it was an unprecedented and turbulent year. The City of Santa Clara's Communications Center also faced the departure of the...
MAYOR: ‘Now I understand’ after touring emergency dispatch center (KS)
Hays Police Lt. Jeff Ridgway, Chief Don Scheibler, Lt. Brandon Wright, and Deputy Chief Brian Dawson look on as dispatch employees post for pictures with city commissioners Thursday as part of National Public Safety Telecommunications Week. Hays police officers gave...
Allegany County 911 dispatchers recognized for public service (MD)
CUMBERLAND — The Allegany County Department of Emergency Services is recognizing the work of 24 dispatchers at its 911 Joint Communications Center in conjunction with National Telecommunications Week. In 2020, county dispatchers received 140,458 calls, many of which...
Special delivery: 911 dispatcher helps American Fork parents deliver their baby (CA)
SACRAMENTO, Calif. — A baby will come into the world at its own pace. Sometimes the baby is born after the due date. Sometimes they come early. For one woman, the baby came before she could get inside a hospital, but luckily a nurse was within earshot of the woman and...
Dispatchers Recognized for Hard Work during Telecommunicators Week (IN)
Dispatchers around the area are being recognized this week for their hard work in providing immediate assistance to those who call police for help. A 911 Dispatcher, or Telecommunicator, is the first person you talk to when you call 911 to report an emergency day or...
It’s National Public Safety Telecommunications Week! (GA)
AUGUSTA (WFXG) - The week of April 11-17 is dedicated to the people who help us through our emergencies. It's National Public Safety Telecommunications Week. It's a career that keeps the dispatchers at Gold Cross EMS busy. In fact, in just two minutes, the center is...
Thanking 911 Dispatchers: The First Step of First Responders (NY)
Each year, the second week of April is celebrated at National Public Safety Telecommunicators Week, honoring those who dedicate their lives to serving the public. Telecommunication personnel work as 911 operators evaluating incoming emergency calls and sending...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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