Comm Center News
Putnam 911 Looking To Add Two Dispatchers For Call Volume Increase (TN)
Putnam County 911 will look to increase its department by adding two full-time dispatchers. Director Penny Foister said if the employees are included in the county budget this would bring the dispatch staff to 14. Foister said that calls are increasing across the...
Director Schlottach – GASCONADE COUNTY E-911 (MO)
A word from Director Schlottach Gasconade County E-911 has come a long way since it’s beginning in 1995. Having the capability to locate a 911 call on a digital map from a cellular telephone wasn’t even thought of. In it’s early stages, Gasconade County’s 911...
Council seeking independent study on dispatch services (WI)
OCONOMOWOC — The Common Council is reviewing requests for proposal for an independent study on dispatch services in the city to see what the facts are for keeping local dispatch or switching to Waukesha County Communications. This is the third time the hot topic issue...
A look at Lafayette Parish’s new $9.6 million Emergency Communications Center (LA)
Scott, LA - Lafayette 911 was started by Bill Vincent in 1983 in the windowless basement of the parish courthouse for over three decades. Now they’re in a new multi-million dollar facility. The new $9.6 million emergency communications center that opened in...
HCSO: Man under influence calls, harasses 911 dispatchers 26 times in 8 hours (CA)
On April 24, 2021, at about 11:44 a.m., Humboldt County Sheriff’s deputies were dispatched to a motel on the 300 block of State Highway 96 to contact an individual harassing medical and emergency communications dispatchers via 9-1-1. Robert Melvin Hurd, age 63,...
How to help dispatchers help you when dialing 911 (TN)
The Memphis dispatch center took more than 600,000 911 calls last year. Here's one dispatcher's take away on calls. MEMPHIS, Tenn. — April is 911 Education Month. When people call 911, every second matters. That's why dispatcher want you to help them in helping you by...
911 centers seeing thousands of accidental calls and volume continues to increase (NC)
CHARLOTTE, N.C. (FOX 46 CHARLOTTE) – 911 centers are receiving thousands of calls each year for non-emergencies and dispatchers say you can easily help put an end to the problem. Within the past five years, dispatchers say they’ve seen a noticeable increase in...
Can 911 dispatchers find you? A St. Joseph County mom learned the hard way. (IN)
What if you called 911 and dispatchers couldn't figure out where you lived? It happened to a local mom because her house was so new it wasn't yet on a map. Dispatchers were eventually able to find Katie Bell’s house and get emergency crews there in just over 10...
VPSO provides lunch for dispatchers in observance of National Public Safety Telecommunications Week (LA)
Last week the Vernon Parish Sheriff's Office recognized dispatching personnel from VPSO and the Vernon E-911 Communications Office. VPSO provided lunch to these dispatchers in observance of National Public Safety Telecommunications Week. These individuals receive...
Pima County in need of more 911 dispatchers (AZ)
”We’re those first, first responders so when somebody has an emergency and they need law enforcement or medical help, they dial 911, we’re the ones that pick up that line,” said Amanda Rosano, dispatch supervisor for the Pima County Sheriff’s Department.
Daniels, Bryner earn KPD recognition (IL)
The Kewanee Police Department recently held its annual awards ceremony and banquet. The banquet was provided entirely through donations from three local businesses. Telecommunicator Breanne Bryner was also presented with a meritorious service award for her...
Cleveland police officer, 911 dispatcher both fired following separate investigations (OH)
CLEVELAND — An officer and a 911 dispatcher have both been fired from the Cleveland Division of Police following separate investigations into their conduct on and off the job, respectively. Sgt. Christopher Graham, a 25-year veteran of the force, was let go following...
“Call when you can, text when you can’t” (AL)
You can now ask for help without saying a word. The Baldwin County 9-1-1 system can now receive both calls and texts from residents who need assistance. Over the last several years the Alabama Next Generation Project (ANGEN) established an internet protocol network...
Gov. Eric Holcomb signs ‘Safe Haven 911’ into law (IN)
INDIANAPOLIS, Ind (WEHT) – Governor Eric Holcomb has signed House Bill 1230 into law. The law allows parents with extenuating circumstances to call 9-1-1 to give up custody of their child. Under Indiana’s Safe Haven law, a parent can anonymously give up an unwanted...
911 radio system needs upgrades, but conditions not optimal — yet (NE)
Upgrading the county’s communications system will be costly — currently estimated at $7.2 million — but will need to be done in the near future. A lot of work appears to remain to be done to get all entities receiving services through the Scotts Bluff County...
Exclusive: Tearful reunion between FedEx employee and Marion County 911 dispatcher who stayed on the phone throughout mass shooting (IN)
INDIANAPOLIS — A Marion County 911 dispatcher, several months into the job, answered the call to help keep a FedEx employee safe during the mayhem of the mass shooting at the facility on April 15. The employee, Amber Casares, reached out to FOX59 to ask for assistance to meet the…fox59.com
Flagler’s McKenzie Davis named 2020 Florida State Elks Associations Law Enforcement Support Employee of the Year (FL)
The Flagler County Sheriff’s Office announced that Flagler County Dispatcher McKenzie Davis has been selected as the 2020 Florida State Elks Associations Law Enforcement Support Employee of the Year. Davis began her career at the Flagler County Sheriff’s Office...
How Austin has spent millions of ‘reimagined’ police funds so far (TX)
AUSTIN (KXAN) — Last August, Austin City Council voted to immediately cut $20 million from the police department budget and begin a year-long process of transitioning $130 million in services away from police oversight. The city council already took steps...
Archer Heights street renamed in honor of Chicago 911 dispatcher, wife who died from COVID (NY)
CHICAGO (WLS) — The Archer Heights community celebrated two of its own Saturday, honoring Guadalupe and Maria Lopez by renaming a street after the couple who both lost their battles to COVID-19 last year. “It feels good to feel a sense of community, just to have...
Police and dispatchers help wrong way driver during medical emergency who drove down train tracks (KS)
OLATHE, Kansas (KCTV) — Olathe police and Johnson County dispatchers had to act fast Friday morning to save a wrong way driver who drove down train tracks as two oncoming trains came toward him near Northgate and Woodland Street. Someone called 911 to report a driver...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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