Comm Center News
9-1-1 Festival begins Friday (AL)
HALEYVILLE - First responders--those who daily put their lives on the line serving others--will literally take center stage at the Haleyville 9-1-1 Festival Friday, June 4, and Saturday, June 5.Celebrating Haleyville as the birthplace of the nation’s first 9-1-1...
The FCC’s decision to reallocate the safety band spectrum will impede efforts to save lives
As chair of the Committee on Transportation and Infrastructure, I have a responsibility to ensure that actions Congress and the federal government take regarding our transportation networks contribute to, and do not detract from, public safety. That’s why I oppose the...
Lewis County 911 Receives $150000 TransAlta Grant to Upgrade Software and Equipment (WA)
Lewis County 911 Communications has received a $150,000 grant to upgrade its software and equipment that will help the dispatch center maintain and improve its services for the next five years. The grant comes from the TransAlta Centralia Coal Transition Grants...
Horry County Council chose infrastructure over public safety enhancements. Here’s why. (SC)
CONWAY, S.C. (WPDE) — At first glance, the decision by Horry County Council members Tuesday night may have seemed strange to those who follow them closely. In a unanimous vote, council members chose to redirect money from public safety enhancements to...
Simplified 9-1-1 Interactions Spurred More Bystander CPR (CA)
After switching to a simplified communication strategy, Los Angeles emergency dispatchers got more 9-1-1 callers to initiate early CPR on people with out-of-hospital cardiac arrest (OHCA), especially callers speaking limited English. In a retrospective cohort study,...
REPORT: Comparison of Emergency Medical Dispatch Systems for Performance of Telecommunicator-Assisted Cardiopulmonary Resuscitation Among 9-1-1 Callers With Limited English Proficiency (CA)
Key PointsQuestion Did the implementation of a new dispatch system change telecommunicator-assisted cardiopulmonary resuscitation (T-CPR) for patients in cardiac arrest involving 9-1-1 callers with limited English proficiency? Findings In this cohort study of 597...
Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information (TX)
Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region. This project...
Radio scanners go radio silent (MA)
It’s the end of an era for emergency communications using analog radio on Martha’s Vineyard when the Dukes County Sheriff’s Office digitizes the airwaves Thursday. The move will make first responder communication clearer and more stable, but a side effect will be the...
The Ending 9-1-1 Fee Diversion Now Strike Force
About the 911 Strike Force On February 17, 2021, the Federal Communications Commission announced the establishment of the Ending 9-1-1 Fee Diversion Now Strike Force (911 Strike Force), a new federal advisory committee dedicated to studying and making recommendations...
LCECC implements new emergency fire dispatch protocols (KS)
The Lyon County Emergency Communications center has implemented a new, higher standard of fire protocols to identify and expertly assist when there are life-threatening circumstances involved during an emergency. Dispatchers are now EFD (Emergency Fire Dispatch)...
Little Rock woman voices concern over 9-1-1 dispatch time (AR)
A woman frantically called 9-1-1 after men pulled out their guns inside of a PetSmart. During the incident, she said the phone continued to ring for several minutes. LITTLE ROCK, Arkansas — A woman who asked to remain anonymous said she was shopping at PetSmart on...
Public Safety Advocate: Rural Broadband Update, FCC Update
There is certainly a lot happening in the field of wireless communications. Next week I will be commenting on the recent Federal Communications Commission (FCC) ruling on public-safety 4.9-GHz spectrum, but this week I want to back up and talk more about broadband for...
Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information (TX)
Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region. This project addressed the...
Durham no longer routing 911 calls to Raleigh as new operators start Tuesday (NC)
DURHAM, N.C. (WNCN) – On Tuesday, Durham city officials said 911 calls would no longer be routed to Raleigh. They said they now have enough trained workers to answer all the calls that come into Durham’s call center. CBS 17 broke the story in December that some...
Text to 9-1-1 service starts in Macon County (IL)
MACON COUNTY, Ill. (WCIA) — A big technology upgradeg is coming to the Central Illinois Regional Dispatch Center in Decatur. A press release says people in Macon County are now able to directly text 9-1-1 from their cell phones. The service is available for the...
Prince William County, VA launches “ASAP to PSAP” automated alarm dispatch
Vector Security announced that Prince William County, Virginia has become the 88th municipality in the nation to implement Automated Secure Alarm Protocol (ASAP) at its Emergency Communication Center (ECC)/Public Safety Answering Point (PSAP). ASAP automates...
FirstNet® shows how practical apps become innovative public safety solutions
FirstNet is much more than a wireless broadband network for first responders. It’s an entire ecosystem of solutions that includes FirstNet Certified™ and FirstNet Verified™ apps to help first responders do their important work. And the Mission Critical App Webinars...
Sun Prairie EMS backs heart-safe initiatives (WI)
Sun Prairie Emergency Medical Service (EMS) recently announced it is supporting the American Heart Association and its important mission to increase survival from cardiac arrest by promoting National CPR and AED Awareness Week June 1-7.”We are asking all members within our community to join us in our efforts to make Sun Prairie a heart-safe community,” remarked Sun Prairie EMS Chief Brian Goff.Sun Prairie area residents can assist in making the community heart-safe by undertaking these heart-safe steps:Learn Cardio-Pulmonary Resuscitation (CPR) — In Sun Prairie, bystanders witness cardiac arrest events almost one-third of the time, and those persons have the best opportunity to help save a life.Even children as young as 9 years old can learn to perform CPR. If you have never had a CPR class, or if it has been awhile since you learned CPR, classes and refreshers are available from many different entities in Sun Prairie and around Dane County.Know where to find an Automated External Defibrillator (AED) — When in public spaces such as grocery stores, gyms, shopping malls, etc., be on the lookout for where an AED is located.Private citizens and business owners alike might also purchase AEDs for their home or business. Business owners may consider installing an AED in a prominent and publicly accessible place, and then announcing their device to Sun Prairie EMS and on Pulse Point.Participate in Pulse Point — PulsePoint is a mobile phone application that is connected to the Dane County Public Safety Communications Center. It uses GPS technology to alerts CPR-trained individuals about cardiac arrest events in public areas within close proximity, and can even tell you where the closest AED is located.Please join Sun Prairie EMS in making the community heart-safe; if you have questions, contact Sun Prairie EMS by email at EMS@cityofsunprairie.com or by phone at 608-837-3604.
Gallatin County emergency dispatch starts text-to-911 program (MT)
People in Gallatin County can now text 911 for emergency assistance if they’re in a situation where talking is dangerous or where cell phone service isn’t strong enough to support a phone call.The county booted up its text-to-911 system for public use for the first...
Staffing Shortage Leads to Errors at NC 9-1-1 Center
May 31—Durham firefighters reported at least 46 dispatching errors or concerns this year, after staffing shortages at the city's 911 center forced Raleigh operators to answer nearly 1 in 10 incoming calls. There were 26 vacant positions out of a total of 60 at...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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