Comm Center News
More than a dozen cities push to minimize or even eliminate police presence at mental health calls
(CNN) — More than a dozen cities are developing “alternative” or “co-response” programs to minimize or eliminate the role of police officers responding to 911 calls involving mental health, homelessness, or substance abuse. Thirteen cities just finished an eight-week...
FCC Secures 9-1-1 Vertical Location Commitments from Wireless Carriers
FCC Secures Life-Saving Commitments From Wireless Carriers To Deliver 9-1-1 Vertical Location Information Nationwide. Federal Communications Commission Acting Chairwoman Jessica Rosenworcel this week announced agreements with America’s three largest mobile phone...
Assistive AI keeps the human element in public safety
Artificial intelligence (AI) is the most disruptive innovation in a generation. It is quickly becoming an essential component in many industries, including public safety. A perfect example of this combination of technology-assistance and human decision-making is in...
9-1-1 Festival begins Friday (AL)
HALEYVILLE - First responders--those who daily put their lives on the line serving others--will literally take center stage at the Haleyville 9-1-1 Festival Friday, June 4, and Saturday, June 5.Celebrating Haleyville as the birthplace of the nation’s first 9-1-1...
The FCC’s decision to reallocate the safety band spectrum will impede efforts to save lives
As chair of the Committee on Transportation and Infrastructure, I have a responsibility to ensure that actions Congress and the federal government take regarding our transportation networks contribute to, and do not detract from, public safety. That’s why I oppose the...
Lewis County 911 Receives $150000 TransAlta Grant to Upgrade Software and Equipment (WA)
Lewis County 911 Communications has received a $150,000 grant to upgrade its software and equipment that will help the dispatch center maintain and improve its services for the next five years. The grant comes from the TransAlta Centralia Coal Transition Grants...
Horry County Council chose infrastructure over public safety enhancements. Here’s why. (SC)
CONWAY, S.C. (WPDE) — At first glance, the decision by Horry County Council members Tuesday night may have seemed strange to those who follow them closely. In a unanimous vote, council members chose to redirect money from public safety enhancements to...
Simplified 9-1-1 Interactions Spurred More Bystander CPR (CA)
After switching to a simplified communication strategy, Los Angeles emergency dispatchers got more 9-1-1 callers to initiate early CPR on people with out-of-hospital cardiac arrest (OHCA), especially callers speaking limited English. In a retrospective cohort study,...
REPORT: Comparison of Emergency Medical Dispatch Systems for Performance of Telecommunicator-Assisted Cardiopulmonary Resuscitation Among 9-1-1 Callers With Limited English Proficiency (CA)
Key PointsQuestion Did the implementation of a new dispatch system change telecommunicator-assisted cardiopulmonary resuscitation (T-CPR) for patients in cardiac arrest involving 9-1-1 callers with limited English proficiency? Findings In this cohort study of 597...
Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information (TX)
Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region. This project...
Radio scanners go radio silent (MA)
It’s the end of an era for emergency communications using analog radio on Martha’s Vineyard when the Dukes County Sheriff’s Office digitizes the airwaves Thursday. The move will make first responder communication clearer and more stable, but a side effect will be the...
The Ending 9-1-1 Fee Diversion Now Strike Force
About the 911 Strike Force On February 17, 2021, the Federal Communications Commission announced the establishment of the Ending 9-1-1 Fee Diversion Now Strike Force (911 Strike Force), a new federal advisory committee dedicated to studying and making recommendations...
LCECC implements new emergency fire dispatch protocols (KS)
The Lyon County Emergency Communications center has implemented a new, higher standard of fire protocols to identify and expertly assist when there are life-threatening circumstances involved during an emergency. Dispatchers are now EFD (Emergency Fire Dispatch)...
Little Rock woman voices concern over 9-1-1 dispatch time (AR)
A woman frantically called 9-1-1 after men pulled out their guns inside of a PetSmart. During the incident, she said the phone continued to ring for several minutes. LITTLE ROCK, Arkansas — A woman who asked to remain anonymous said she was shopping at PetSmart on...
Public Safety Advocate: Rural Broadband Update, FCC Update
There is certainly a lot happening in the field of wireless communications. Next week I will be commenting on the recent Federal Communications Commission (FCC) ruling on public-safety 4.9-GHz spectrum, but this week I want to back up and talk more about broadband for...
Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information (TX)
Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region. This project addressed the...
Durham no longer routing 911 calls to Raleigh as new operators start Tuesday (NC)
DURHAM, N.C. (WNCN) – On Tuesday, Durham city officials said 911 calls would no longer be routed to Raleigh. They said they now have enough trained workers to answer all the calls that come into Durham’s call center. CBS 17 broke the story in December that some...
Text to 9-1-1 service starts in Macon County (IL)
MACON COUNTY, Ill. (WCIA) — A big technology upgradeg is coming to the Central Illinois Regional Dispatch Center in Decatur. A press release says people in Macon County are now able to directly text 9-1-1 from their cell phones. The service is available for the...
Prince William County, VA launches “ASAP to PSAP” automated alarm dispatch
Vector Security announced that Prince William County, Virginia has become the 88th municipality in the nation to implement Automated Secure Alarm Protocol (ASAP) at its Emergency Communication Center (ECC)/Public Safety Answering Point (PSAP). ASAP automates...
FirstNet® shows how practical apps become innovative public safety solutions
FirstNet is much more than a wireless broadband network for first responders. It’s an entire ecosystem of solutions that includes FirstNet Certified™ and FirstNet Verified™ apps to help first responders do their important work. And the Mission Critical App Webinars...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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