By Mary Ann Price Staff at the Holbrook Regional Emergency Communications Center moved into their new facility in January. This story originally appeared in the May 13 edition of the Citizen. A few years ago, Canton Fire Chief Charles Doody’s niece dialed 911 because...

Anyone in Ventura County can now reach 911 dispatchers via SMS text messages, public officials announced this week. The change is meant to improve accessibility for residents who may have difficulty making phone calls, such as those who are deaf, hard of hearing or...

“We have back up plans. We have what we refer to as continuity of operations plans to ensure that if there is a disruption that we can transfer the calls to a neighboring 911 center,” said Mario Formisano, Dorchester Interim Deputy County Administrator for Public...

SCIOTO COUNTY, Ohio (WSAZ) - The Scioto County Sheriff has given out two awards after a citizen helped a deputy who got into a crash on his way to an emergency. According to Scioto County Sheriff David Thoroughman, on May 15, Deputy Webster was responding to a call of...

Unlike in other years, this year’s Portland Bureau of Emergency Communications annual 911 Awards were not celebrated with pageantry, as at this celebration in 2019 – but these everyday heroes are worth celebrating, even if remotely. By David F. Ashton Although...

Four members of the Effingham County 911 were recognized this week for their serviced. For two, their terms are expiring and two others stepped down. Board Chairman Julie Stephens, who started on the board in 2016, and Board Treasurer Wayne Rubach, who also started in...

Some local law enforcement officers are calling for an upgrade to the county’s aging radio dispatch equipment. During a Wednesday board of commissioners meeting, members of the Curry County Sheriff’s office made their case for upgrading the dispatch system, which...

Photo by/Laura Hayes A radio site will be built at the fire station on Centech Boulevard as part of the project. By Laura Hayes, Contributing Writer SHREWSBURY — Shrewsbury is interested in using Worcester’s public safety radio frequency. Trying to make that possible,...

Provided by Prince William County The Prince William County Department of Public Safety Communications today announced the implementation of the Automated Secure Alarm Protocol (ASAP), an alarm response program improving 911 response time, minimizing duplicate data...

Law enforcement, fire, EMS, and 9-1-1 professionals handle over 240 million emergency 9-1-1 calls per year. Our 9-1-1 system is the most critical of critical infrastructure — relied upon nationwide every day to obtain assistance in a variety of life-or-death...

At approximately 11:40 a.m., the Holbrook Department of Public Works received a call from a female party who was walking with her two children in the Holbrook Town Forest when she was trapped on a walking trail about a mile out by a large coyote. The Holbrook Regional...

Fiber optic cable cut causing outages in Berkeley, Allendale, Colleton and Calhoun counties COLUMBIA, S.C. — Residents in five Lowcountry counties of South Carolina have been experiencing service outages due to a cut in an AT&T fiber optic line. While the company...