Comm Center News
Clear communication (MA)
Emergency communications went digital Thursday afternoon, after the Dukes County Sheriff’s Office implemented an upgrade to its aged communications system. Sheriff’s office employees, along with engineers and technicians that helped install the new system, gathered at...
NIST Unveils Guide to Mobile Device Authentication for First Responders
June 03, 2021 - A new NIST report sheds light on the role of mobile device biometrics for authentication to provide first responders immediate access to sensitive data, as an increasing number of public safety organizations adopt mobile devices to...
North Central Texas Emergency Communications District Celebrates 30 Years of Innovation and Servant Leadership
ARLINGTON, Texas, June 3, 2021 /PRNewswire/ -- The North Central Texas Emergency Communications District (NCT9-1-1) celebrates its 30-year anniversary today. Since its creation in 1991, NCT9-1-1 has established itself as a district committed to furthering innovation...
Baird resigns from E-911 after ‘demotion’ (TN)
Veteran dispatcher Mary Jo Baird has resigned following what is essentially a ‘demotion’ as interim director of the Claiborne E-911 system. The Claiborne Emergency Communications Board decided during its May meeting to appoint Claiborne Sheriff Bob Brooks to the post...
Ocala council OKs communication center expansion, moves charter language measure forward (FL)
In a 5-0 vote, the Ocala City Council on Tuesday agreed to fund the expansion of the Ocala Police Department's Communications Center. The cost will be a little more than $1 million, with funding coming from infrastructure surtax revenue. The expansion...
How non-emergency 911 calls are handled in Ingham County (MI)
LANSING, Mich. (WILX) - Following the death of George Floyd last year, some Americans have been looking closer at how police respond to emergency calls. In 2020, Ingham County Dispatch received over 150,000 calls to 911. Not all of those needed a police or fire...
Providing Emergency Contact Information Could Help Enhance 911 Services (AL)
Cherokee County 911 is requesting your help to further enhance their capabilities by obtaining Emergency Contact Information. Day after day alarm companies are calling in alarm activation’s such as burglar alarms, fire alarms, and medical alarms. Once law enforcement...
9-1-1 centers across the commonwealth to get major upgrades (PA)
CLEARFIELD COUNTY, Pa. (WTAJ) – 9-1-1 centers across the commonwealth will receive major upgrades in the near future. Through “Next Generation 9-1-1” plan. an IP based system which will be installed in all dispatch centers across Pa. This will allow dispatchers and...
Texting 911 now offered in Wrangell, Petersburg area (AK)
Petersburg police are now able to receive text messages to 911 from some people with cell phones. Police chief Jim Kerr said this text-to-911, as it’s called, went live Tuesday for customers of AT&T. It won’t be available for cell phone users with GCI service...
Boone County collaborative effort adopts app to improve cardiac arrest (MO)
COLUMBIA - Multiple Boone County health organizations are coming together to educate and arm the public with tools to improve the survival odds of cardiac arrest. MU Health Care, Boone County Joint Communications, Boone Health Ambulance Service, Boone County...
More than a dozen cities push to minimize or even eliminate police presence at mental health calls
(CNN) — More than a dozen cities are developing “alternative” or “co-response” programs to minimize or eliminate the role of police officers responding to 911 calls involving mental health, homelessness, or substance abuse. Thirteen cities just finished an eight-week...
FCC Secures 9-1-1 Vertical Location Commitments from Wireless Carriers
FCC Secures Life-Saving Commitments From Wireless Carriers To Deliver 9-1-1 Vertical Location Information Nationwide. Federal Communications Commission Acting Chairwoman Jessica Rosenworcel this week announced agreements with America’s three largest mobile phone...
Assistive AI keeps the human element in public safety
Artificial intelligence (AI) is the most disruptive innovation in a generation. It is quickly becoming an essential component in many industries, including public safety. A perfect example of this combination of technology-assistance and human decision-making is in...
9-1-1 Festival begins Friday (AL)
HALEYVILLE - First responders--those who daily put their lives on the line serving others--will literally take center stage at the Haleyville 9-1-1 Festival Friday, June 4, and Saturday, June 5.Celebrating Haleyville as the birthplace of the nation’s first 9-1-1...
The FCC’s decision to reallocate the safety band spectrum will impede efforts to save lives
As chair of the Committee on Transportation and Infrastructure, I have a responsibility to ensure that actions Congress and the federal government take regarding our transportation networks contribute to, and do not detract from, public safety. That’s why I oppose the...
Lewis County 911 Receives $150000 TransAlta Grant to Upgrade Software and Equipment (WA)
Lewis County 911 Communications has received a $150,000 grant to upgrade its software and equipment that will help the dispatch center maintain and improve its services for the next five years. The grant comes from the TransAlta Centralia Coal Transition Grants...
Horry County Council chose infrastructure over public safety enhancements. Here’s why. (SC)
CONWAY, S.C. (WPDE) — At first glance, the decision by Horry County Council members Tuesday night may have seemed strange to those who follow them closely. In a unanimous vote, council members chose to redirect money from public safety enhancements to...
Simplified 9-1-1 Interactions Spurred More Bystander CPR (CA)
After switching to a simplified communication strategy, Los Angeles emergency dispatchers got more 9-1-1 callers to initiate early CPR on people with out-of-hospital cardiac arrest (OHCA), especially callers speaking limited English. In a retrospective cohort study,...
REPORT: Comparison of Emergency Medical Dispatch Systems for Performance of Telecommunicator-Assisted Cardiopulmonary Resuscitation Among 9-1-1 Callers With Limited English Proficiency (CA)
Key PointsQuestion Did the implementation of a new dispatch system change telecommunicator-assisted cardiopulmonary resuscitation (T-CPR) for patients in cardiac arrest involving 9-1-1 callers with limited English proficiency? Findings In this cohort study of 597...
Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information (TX)
Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region. This project...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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