GILROY, Calif. (KTXL) — A large power outage in Gilroy has temporarily taken out traffic lights throughout the city and affected the emergency communications center. Pacific Gas and Electric’s outage map shows two major power outages that started around noon,...

After years of planning and collaboration, the new county-wide emergency radio system is almost live. The system is scheduled to launch at 9 a.m. on Tuesday, according to information provided this afternoon by local public safety agencies. The new digital...

A shortage of dispatchers may mean you're going to be put on hold if you call to report an emergency ST. LOUIS — When you're in danger or witnessing a crime, every second counts. For months, St. Louis's 911 dispatch system has been putting callers on hold. Over the...

Teflon councilman George Muschal and wife Theresa are on their way out of Trenton but they almost didn't make it past the weekend. They said in interviews Monday that they're thankful to be alive after an out-of-control driver slammed into their business Saturday,...

Question:What’s the status of Ripon’s dispatch transfer?Answer:After nine months of intensive work, the transfer of all Emergency Communications Services between the city of Ripon and Fond du Lac County Communications Center happened Tuesday. “The transition has been...

A new emergency communications tower has recently opened at Umina Beach in a bid to expand the Central Coast’s Public Safety Network. The new radio site, which is located at 51 Castle Circuit, Umina Beach, was delivered by the NSW Telco Authority. Parliamentary...

Spencer Merritt thought he was going to die. Voices in his head—angry, insistent voices—told him he’d been poisoned by Ivermex, an antiparasite drug prescribed for veterinary use that his mother kept in the house. Other imagined voices belonging to his mother and...

It's been a heck of a ride for David Johnson. On May 27 he hung up his headset and retired after 36 years of working in the Somerset County Department of Emergency Services. Those years held many calls for Johnson, nicknamed "JJ," including United Flight 93 crashing...

Storm season is coming with potential disasters from coast to coast. But this year, first responders won’t have to face them alone. AT&T’s FirstNet has stationed more than 30 trained Labradoodles nationwide to offer them support on the front lines—easing the...

The seasonally adjusted unemployment rate in Kansas was as high as 12.6% in April 2020. And the COVID-19 pandemic brought higher-than-usual unemployment rates, which Melanie Bergers and the dispatch center in Shawnee County were hoping would mean an increase in...

On top of the normal stress that comes with the job, many North Texas 911 dispatchers have also had to deal with extended work hours. They’re filling the gaps created by the number of dispatcher vacancies many cities, including Lewisville, are experiencing. Kevin...