When an emergency occurs, it's important that calls are sent to the right place and personnel are able to locate those involved. Upgrading 9-1-1 infrastructure can help with these tasks. Prince William County will switch to Emergency Services Internet Protocol Network...

Erie, PA – The Erie County Department of Public Safety has launched a new mobile application called CrewForce, which aids first responders who are responding to an emergency by providing access to mission-critical information in real time. CrewForce provides a vital...

Lexington, SC 06/16/2021 - Emergency Service officials in Lexington County have announced that Smart911 is now available to all individuals. Smart911 is a free service that allows individuals and families to sign up online to provide key information to County 9-1-1...

DURHAM, N.C. (WTVD) -- A Raleigh man tried to call 9-1-1 three times on his way into Durham Wednesday when he came upon a wreck but couldn't get through to anyone. Josh Privette said he was headed to dinner on Highway 70 and saw a car stopped that had its airbags out...

The town of Little Elm will soon have another tool to help with emergency response. The Town Council on Tuesday approved the purchase of a mobile command center from Farber Specialty Vehicles in the amount of $599,853. According to the town, the 38-foot-long vehicle...

The Douglas County Sheriff’s Office is the first law enforcement agency in the State of Nevada to deploy Live911 technology. Developed by Higher Ground, Live911 allows first responders to hear the 911 calls as they are being answered by dispatchers in real-time. This...

A new tool to help 911 dispatchers has already helped save a life in the Northwest Territories. RapidSOS is a data platform that helps first responders locate callers by tracking the GPS on their smartphones. The 911 division in the N.W.T. government started using...

COMMUNICATION is vital, especially during natural disaster incidents. For Port Stephens there is an ongoing collaboration of agencies where Marine Rescue assists the Rural Fire Service with radio communications playing a major role during bushfire events. The Public...

WESTFIELD and SOUTHWICK – The Westfield City Council Legislation and Ordinance Committee (L&O) June 9 discussed the proposed plan to implement a regional dispatch center for Westfield and Southwick. After the IMA is approved by both the City Council and the Select...

Curney a dispatcher for Grady EMS told Jones she heard a call about an accident while at work and didn’t think much of it. “But when my grandmother called me I immediately knew that it was my baby, Curney said. The chain of events began when the driver of a white car,...

NICE (Nasdaq: NICE) today announced that the City of Philadelphia, the sixth largest city in the U.S., has selected NICE Inform Elite to enhance emergency communications for its new 911 center slated to open in 2022. NICE’s next-generation 911-ready technology will...

Did you know the Aventura Police Department’s 9-1-1 Communications Section is 1 of 7 Public Safety Answering Points (PSAP) in Miami-Dade County? In 2020, the Aventura Police Department’s team of 14 Police Communications Officers (PCO) processed over 90,000 phone...