Comm Center News
Southeast Communications 911 Center in Beatrice to add Richardson County (NE)
By adding Richardson County, Lang says two additional dispatchers would be added, allowing the Southeast Communications Center to provide 24-hour coverage with three persons, seven-days-a-week. He said the center is looking at options for remodeling, or possibly other...
Estes Park Emergency Communications Center Honored for Achieving Accreditation as Center of Excellence (CO)
Estes Park Police Department’s Emergency Communication Center also known as EPECC has again been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency medical dispatching. EPECC first...
Corsicana police Communications Team awarded (TX)
The Corsicana Police Department congratulates Caylin Milligan, Chelsea Dyer and Savannah Ybarra, and the entire Corsicana Police Department Emergency Communications Team, recently awarded by the North Central Texas 9-1-1 region. Milligan and Dyer were winners of the...
Pilot program will train Immokalee students to become emergency dispatchers (FL)
Cenaida Herrera never before considered a career as a 911 dispatcher.But, always keeping an open mind about her career prospects, the recent Immokalee High School graduate wanted to learn as much as she possibly could about the profession.With Wednesday’s announcement of the Immokalee Foundation’s new partnership with the Collier County Sheriff’s Office, students can train in emergency 911 communications through the foundation’s Public Safety Career Academy.”Just the opportunity and the new experience with everything they offer it was all very overwhelming,” Herrera said in a press conference at the Collier County Emergency Communications Center. “I’m really into new stuff. … I’ve never really seen myself working for the sheriff’s office. With the new opportunity, I might.”By the way:Collier commissioners set to vote on Bill of Rights Sanctuary County ordinanceMore coverage:Slain FWC officer Julian Keen remembered with launch of mentorship initiative in ImmokaleeEleven students selected by the Immokalee Foundation, ages 16 to 22, make up the inaugural class of this pilot program that began June 14 and will stretch until June 28.In a classroom at Immokalee Technical College students will learn police codes, emergency dispatch center technology and how to respond to someone calling 911 in distress.“The Collier County Sheriff’s Office is proud to partner with The Immokalee Foundation to provide this unique training opportunity for students in Immokalee,” Collier County Sheriff Kevin Rambosk said. “This program just makes sense because it will offer practical, real-world experience that can be parlayed into a dispatching job after graduation, preferably with CCSO.”The Immokalee Foundation, which has assets totaling more than $13 million, offers education programs that focus on building professional careers through support, mentoring and tutoring, and life skills development leading to economic independence.Immokalee Foundation President and CEO Noemi Perez stood alongside Herrera, Rambosk and student Edwin Ramirez at the press conference.”This new relationship with the Collier County Sheriff’s Office continues to diversify the ways we prepare our students for success,” Perez said. “We are grateful to Sheriff Rambosk and his team for the leadership and vision, not just for helping to expand The Immokalee Foundation’s educational program offerings, but for how this innovative new program will ultimately benefit our community at large.”Like in many areas of the country, emergency dispatchers are in high demand in Collier County. Rambosk viewed the program as a way to increase opportunities for partnership with the Immokalee community and generate interest in dispatching careers.Students will have 232 hours of training including operation of communication equipment, mapping location skills and laws, and policies and procedures. The training extends to understanding privacy and state public records laws, testifying in court cases involving emergency calls and stress management.The program also offers hands-on experience sitting beside certified dispatchers and presentations from road patrol deputies, paramedics and firefighters.Did you know? Immokalee Community School expanding to middle school after parents’ advocacyIn case you missed it:Roberts Ranch home rehabilitation project seeks to preserve Immokalee historySee photos:Vigil held for Immokalee man killed by CCSO deputy Students can then take the exam to become a state certified public safety telecommunicator.While still learning, students can begin the application and hiring process with the sheriff’s office with the goal of starting on-the-job-training in August as a full-time dispatcher with starting compensation of $18.02 an hour with benefits.Becoming a fully trained dispatcher takes about 18 months with a year-long probationary period.”When that’s all done what we hope is that they love the career field. They want want to try it. They want to try it with us,” Rambosk said adding the academy could be expanded in the future to other areas of the sheriff’s office. ” … Our goal once certified by the state as a telecommunications operator is that we hire them right here in Collier County so they can support the residents and neighbors that they live with.”
Local 911 center works to improve response time with new technology (TN)
HENDERSON COUNTY, Tenn. — Henderson County 911 spent Wednesday morning testing how quickly they can respond to calls. “We’ll initiate 10 motor vehicle crashes across the county, mostly in the I-40 district area and Highway 412,” said Pamelia Tolley, 911 Director for...
COA affirms denial of summary judgment to Howard Co. after botched 911 call (IN)
A genuine issue of material fact still exists on the willful or wanton exception to governmental immunity for the use of a 911 system in the case of mishandled Howard County emergency call that resulted in a woman’s death, the Indiana Court of Appeals has affirmed. In...
Barry Glickman honoured for emergency radio service (Canada)
A Strathcona Regional District resident has been named Public Safety Lifeline volunteer of the year for Radio Communications by the Province of B.C. Barry Glickman was one of five volunteers named this year. Glickman has been an integral part of the Strathcona...
Kent County law enforcement agencies launch $25M upgrades to dispatch system (MI)
KENT COUNTY, Mich. — Kent County-area public safety agencies have upgraded the 911 radio dispatch system used to transmit public safety information to law enforcement agencies and personnel countywide. The $25 million upgrades in radio equipment and technology are...
Morgan 911 dispatchers in short supply (AL)
Jun. 23—High stress, low pay and a tight job market have the Morgan County 911 communications center facing staff shortages that are putting its 911 dispatchers in an even more stressful work environment, the local director said. "What keeps me up at night is when...
Job 911 Dispatcher (MI)
GENERAL SUMMARY Receives and broadcasts information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Entering, modifying, second-party checking, validating, and canceling warrants. He/she is a communications...
Public Safety Advocate: Alphabet Soup – NFPA, PSCR, SBC, L3 XL – The Weather, and T-Mobile
This week’s Advocate is made up of a series of shorter pieces covering items I think the public-safety community should to be aware of, starting with how upcoming wildfires, hurricanes, tornados, floods in the east, and severe drought in the west will potentially...
TPD encrypts radio communications, says it is for public safety, officer safety (CO)
Trinidad Police Department (TPD) announced last week that it plans to encrypt its radio communications between officers and dispatchers starting this week — creating concern for adequate oversight of the department. “The decision to move forward with encryption was...
Two Lake County 911 Dispatchers Honored with Annual Award (MI)
The Lake County Board of Commissioners honored two Lake County 911 Central Dispatchers for the County’s 911 Dispatcher of the Year award. The 2019 award went to Kimberly Hodges, while the 2020 award went to Tera Phillipp. The Commissioners postponed giving Hodges her...
Twin River updates security radios to make compatible with Lincoln Police (RI)
LINCOLN – Pressured by the Lincoln Police Union, public officials and concerned residents, Twin River Casino has updated its security system so that Lincoln police officers are equipped with radios that are compatible with the casino. In March, Lincoln Det. Kyle...
Paterson shows off almost $6 million emergency communications center (NJ)
Municipal officials showed off a $5.8 million new emergency communication centers at the Frank X. Graves Public Safety Complex on Wednesday morning that is expected to speed up police and fire response time. Emergency calls will be received at the unified...
Investing in the Future of FirstNet: Expanding Our Deployable Fleet for Public Safety
As we planned for the FirstNet network, the First Responder Network Authority (FirstNet Authority) worked together with the public safety community to understand their critical communications needs. To make use of mobile broadband for daily operations and...
CCSO’s Public Safety Career Academy opens doors, creates opportunities for kids (FL)
COLLIER COUNTY During an emergency, 911 dispatchers are the first line of defense for people in trouble. And now, the Collier County Sheriff’s Office is working to train the next generation of dispatchers to do this important work. The sheriff’s office partnered with...
EU’s Project BroadWay conducts interoperable public safety network prototype demos
The European Union’s BroadWay project, which paves a technological path for interoperable, cross-border public safety broadband, has taken another step toward reality, with the project recently demonstrating the results of its prototyping phase for buyers in EU member...
Volusia County to pay $24.6M for new radio and dispatch equipment upgrade (FL)
Volusia County is getting ready to ditch a 30-year-old communications system and replace outdated 9-1-1 equipment and police radios at a cost of more than $24 million. Volusia County Council members on Tuesday approved the contract for Communications International of...
Accidentally call 9-1-1? Law Enforcement says don’t hang up (WI)
ANTIGO, Wis. (WAOW) -- Just this month, the Langlade County Sheriff’s Office says it's taken more than 150 accidental 911 calls. An accidental call could be fatal when interfering with a real call. More than 700 times this year there's been no emergency, just an...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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