Comm Center News
Troy VanDusen Appointed As 911 Communications Manager (SD)
The Watertown Police Department welcomed Troy VanDusen back to its staff. VanDusen will serve in the newly created role of 911 Communications Manager, a position that manages and directs all activities in Watertown’s 911 center. VanDusen is a graduate of Watertown...
Nave discusses 911 changes with Rotary Club (KY)
Owensboro-Daviess County 911 Director Paul Nave has seen major changes over his career in the way the dispatch center receives emergency calls. Those changes were largely caused by advances in technology, which, paradoxically, created challenges. “We have gone back in...
Gallatin County 911 and MSU announce merger of Emergency Dispatch Centers (MT)
BOZEMAN — Gallatin County 911 and Montana State University announced Thursday morning that their emergency dispatch centers have officially merged operations, a move officials say will better serve the entire community moving forward. The county and MSU recently...
Advancing Public Safety with IoT Interoperability
By: Ken Figueredo Many Internet of Things (IoT) systems solve a single problem. They are designed as standalone or one-off solutions because organizations are often under pressure to deploy a solution quickly. As a result, it is easier to adapt an existing system by...
Untethered LTE drones demonstrate extended flight times in PSCR challenge
Untethered drones carrying a payload heavy enough to deliver LTE connectivity have demonstrated flight times approaching two hours, which would make their usage much more practical in key first-responder scenarios, public-safety representatives said during last week’s...
Lowndes OKs court grants, utility projects (GA)
County commissioners approved the Echols County 911 agreement which provides 911 call answering and emergency dispatch services from Lowndes County. Commissioners also approved the Bellville Road utility relocation and a sewer system rehabilitation project coming from...
Visalia begins design of public safety headquarters (CA)
The public safety building will not only serve as a headquarters for police and fire but also house the finance department, at least temporarily, and include a new city council chambers. The design will be developed by Darden Architects after the city approved a $2.1...
New public safety bill changes how emergency operators dispatch mental health calls (MN)
Once signed, Travis' Law will require 911 operators to refer calls involving mental health crises to mental health crisis teams.
Grand Rapids airport breaks ground on $7.7M operations center (MI)
GRAND RAPIDS, MI -- The Gerald R. Ford International Airport is building a new $7.7 million operations and communications center. The new facility will be built to withstand extreme weather conditions, including winds up to 250 mph, and will house the airport’s...
Motorola Solutions Creates Unified Public Safety Cloud Suite
These days, data is coming at law enforcement from all sides — body and dash cams, cellphone locations, license plate readers, reports and so on. So Motorola Solutions, a giant of law enforcement technology, is launching a cloud solution meant to bring it all into one...
Interim director chosen to lead Montgomery County Department of Public Safety (PA)
EAGLEVILLE — Montgomery County Department of Public Safety Interim Director Michael O. Vest was formally appointed to director, a department spokesperson said Wednesday. The Montgomery County Board of Commissioners selected Vest for the leadership position, which...
BOCC awards contract to upgrade County public safety radio system (FL)
After years of discussing how to accomplish and fund it, the Hernando County Board of County Commissioners (BOCC) voted unanimously to improve the County's public safety radio system by awarding the upgrade contract to Communications International, Inc. The vote took...
South Carolina Supreme Court says Greenville County road and telecommunications fees are illegal taxes
The South Carolina Supreme Court struck down a pair of measures Wednesday that Greenville County used to increase its road maintenance fee and establish a telecommunications assessment. The court found that the $25 yearly fee on registered vehicles and the annual...
County to address dispatch issues (IN)
Two separate emergency expenditures have been approved for the Bartholomew County’s 911 Emergency Operations Center. Emergency approval by the Bartholomew County commissioners was given just a few weeks after a potentially dangerous situation emerged, E-911 Center...
Officer Gerald “Terry” Fitzgerald Retires after 27 Years with GPD
Officer Gerald “Terry” Fitzgerald retired from the Greenwich Police Department after 27 years of service to the Greenwich Police Dept. He joined the force in 1994. Before becoming a Greenwich Police Officer, Officer Fitzgerald was a Police Officer for the Town of...
County to address dispatch issues(IN)
Two separate emergency expenditures have been approved for the Bartholomew County’s 911 Emergency Operations Center.
Emergency approval by the Bartholomew County commissioners was given just a few weeks after a potentially dangerous situation emerged, E-911 Center Director Todd Noblitt said.
“We found that, for some reason, we were having issues communicating effectively with all our public safety personnel in the field,” Noblitt said.
After switching to a backup radio communication system, personnel from ERS Wireless – a technology services company with expertise in wireless voice, data, and video solutions – were immediately called in, Noblitt said.
The communication failure was tracked down to a faulty Bi-Directional Amplifier (BDA) system, which boosts radio signals to enhance signal coverage for public safety radios. Also known as a repeater, the system ensures that a local dispatcher’s signal reaches a state-owned tower that provides effective communications with all local public safety agencies in the field, he said.
After explaining the necessity of the $12,498 purchase for a new repeater system, Noblitt asked the commissioners to declare it an emergency expenditure.
Such expenses are declared when a serious problem emerges that must be addressed immediately without the normal purchase procedure of advertising, seeking bids and awarding a contract. That was the case on May 27, when a bridge on County Road 400W had to be closed immediately. Milestone Contractors was brought in on an emergency basis to stabilize the structure over East Fork White River.
Another factor is that ERS Wireless personnel have expertise with the center’s equipment that no other local firm has, county officials said.
The company’s technicians also replaced a nearly 20-year-old repeater system located in Harrison Township that has been used exclusively for fire departments, Noblitt said.
While the outdated BDA has performed well for several years, immediate replacement was necessary because parts and service are no long available, Noblitt said.
“If we lose power, we will not be able to communicate with fire departments,” Noblitt said.
The cost of replacing the system in Harrison Township was $10,844, Noblitt said.
The $23,342 required to buy both systems will come out of the Emergency Operations Center’s annual budget, so no additional allocation of funds will be required, he said.
Hair stylists require 37 instances extra coaching than 911 dispatchers in Georgia
Georgia doesn’t require CPR pre-arrival directions. Our investigation discovered greater than half of Georgia’s 911 facilities select to not provide the life-saving system. ATLANTA — The nation’s busiest airport is within the course of of coaching all of its 911...
Public Safety Advocate: How Many Devices Will First Responders Carry?
The following is a compilation of ideas I presented in a Mission Critical Communications article (August 2019) and in previous Advocates, along with updated information and further thoughts. My vision of the ultimate device for public-safety Next-Generation 9-1-1...
Komutel announces the beginning of testing NEW NENA EIDO schema in Canadian NG trials with participating PSAPs
ST-GEORGES, Quebec, June 29, 2021 (GLOBE NEWSWIRE) -- Komutel inc. announces today, that it is ready to begin testing the new NENA EIDO (Emergency Incident Data Object) schema as part of its on-going participation in the Canadian NG-trials. On June 13th, 2021 CRTC...
Newport News Police begin using enhanced 911 emergency call system (VA)
The Newport News Police Department has increased its technology to help reduce violent crime. NEWPORT NEWS, Va. — The Newport News Police Department is trying new ways to reduce, prevent, and solve crimes in its city. “This time last year we had seven or eight...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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