Comm Center News

Troy VanDusen Appointed As 911 Communications Manager (SD)

  The Watertown Police Department welcomed Troy VanDusen back to its staff. VanDusen will serve in the newly created role of 911 Communications Manager, a position that manages and directs all activities in Watertown’s 911 center. VanDusen is a graduate of Watertown...

Nave discusses 911 changes with Rotary Club (KY)

Owensboro-Daviess County 911 Director Paul Nave has seen major changes over his career in the way the dispatch center receives emergency calls. Those changes were largely caused by advances in technology, which, paradoxically, created challenges. “We have gone back in...

Advancing Public Safety with IoT Interoperability

By: Ken Figueredo Many Internet of Things (IoT) systems solve a single problem. They are designed as standalone or one-off solutions because organizations are often under pressure to deploy a solution quickly. As a result, it is easier to adapt an existing system by...

Lowndes OKs court grants, utility projects (GA)

County commissioners approved the Echols County 911 agreement which provides 911 call answering and emergency dispatch services from Lowndes County. Commissioners also approved the Bellville Road utility relocation and a sewer system rehabilitation project coming from...

Visalia begins design of public safety headquarters (CA)

The public safety building will not only serve as a headquarters for police and fire but also house the finance department, at least temporarily, and include a new city council chambers. The design will be developed by Darden Architects after the city approved a $2.1...

County to address dispatch issues (IN)

Two separate emergency expenditures have been approved for the Bartholomew County’s 911 Emergency Operations Center. Emergency approval by the Bartholomew County commissioners was given just a few weeks after a potentially dangerous situation emerged, E-911 Center...

County to address dispatch issues(IN)

Two separate emergency expenditures have been approved for the Bartholomew County’s 911 Emergency Operations Center.   
Emergency approval by the Bartholomew County commissioners was given just a few weeks after a potentially dangerous situation emerged, E-911 Center Director Todd Noblitt said.
“We found that, for some reason, we were having issues communicating effectively with all our public safety personnel in the field,” Noblitt said.
After switching to a backup radio communication system, personnel from ERS Wireless – a technology services company with expertise in wireless voice, data, and video solutions – were immediately called in, Noblitt said.  
The communication failure was tracked down to a faulty Bi-Directional Amplifier (BDA) system, which boosts radio signals to enhance signal coverage for public safety radios. Also known as a repeater, the system ensures that a local dispatcher’s signal reaches a state-owned tower that provides effective communications with all local public safety agencies in the field, he said.
After explaining the necessity of the $12,498 purchase for a new repeater system, Noblitt asked the commissioners to declare it an emergency expenditure.  
Such expenses are declared when a serious problem emerges that must be addressed immediately without the normal purchase procedure of advertising, seeking bids and awarding a contract. That was the case on May 27, when a bridge on County Road 400W had to be closed immediately. Milestone Contractors was brought in on an emergency basis to stabilize the structure over East Fork White River.       
Another factor is that ERS Wireless personnel have expertise with the center’s equipment that no other local firm has, county officials said.
The company’s technicians also replaced a nearly 20-year-old repeater system located in Harrison Township that has been used exclusively for fire departments, Noblitt said.
While the outdated BDA has performed well for several years, immediate replacement was necessary because parts and service are no long available, Noblitt said. 
“If we lose power, we will not be able to communicate with fire departments,” Noblitt said.
The cost of replacing the system in Harrison Township was $10,844, Noblitt said.
The $23,342 required to buy both systems will come out of the Emergency Operations Center’s annual budget, so no additional allocation of funds will be required, he said.    

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


REGISTER

Subscribe to Comm Center News

Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.

Stay Up to Date With The Latest News & Updates

Share Your Story

Join our community to share your experience and connect and collaborate with colleagues.

Join Our Newsletter

Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.

* indicates required

Follow Us

Stay connected with the latestEmergency Communications News, Articles & Information.