If you want to make a difference in the community and serve residents when they need help the most, you may be the next 911 telecommunicator for the City of Dallas. A 911 telecommunicator handles emergency and non-emergency telephone calls and requests service in...

FORT SMITH -- People in Sebastian County are receptive to a potential consolidation of the 911 system there that could result in financial savings, according to an organization looking into the idea. Crystal Lawrence of the Florida-based Association of Public-Safety...

Members of the North Ridgeville Fire Department urged North Ridgeville City Council to approve upgrades to the radio system July 6 as part of a proposal involving five Lorain County communities to lease equipment for an L3Harris system. The proposed contract with...

Isabella County residents who wish to provide more detailed information to First Responders during an emergency can now do that. Smart 911, which is accessible as either a website or a phone app, allows people who sign up for it to provide more detailed information...

By around 4:30 p.m. Thursday, 2,800 homes remained without power Emergency communications were knocked offline for a short time Wednesday evening after the Bradford County Public Safety Center took a direct lightning strike. The hit came around 9:15 p.m., according to...

Lunenburg County may end up with a better E911 communication system than they had originally hoped for. During its May Board of Supervisors (BOS) meeting, board members voted to begin negotiating a contract with L3Harris Technologies, Inc. (L3Harris) after the company...

Oklahoma 911 call centers are experiencing a large amount of accidental 911 calls due to safety features available on mobile devices including iPhones and Apple watches. According to the Oklahoma 911 Management Authority and the State 911 Coordinator, 12 percent of...

During a city council meeting Tuesday evening, the City of Beatrice unanimously agreed to operate an enhanced 911 and radio dispatching system for Richardson County. Beatrice Police Chief Bruce Lang gave a brief history of dispatch centers in Gage County, explaining...

GREENWICH — A police officer who specialized in communications and who helped to implement the town’s 911 emergency dispatcher center has retired after a 32-year career in law enforcement. Officer Gerald “Terry” Fitzgerald, who retired earlier this month, was tasked...

TOPEKA, Kan. (WIBW) - Shawnee County Communications is hiring! They will hold a dispatcher hiring event Friday, July 16th at the Law Enforcement Center located at 320 S. Kansas Ave. The family-friendly event will run from 5-8 p.m. and include food trucks and live...

BOULDER, Colo. – The U.S. Department of Commerce’s National Institute of Standards and Technology (NIST) has launched a new prize competition to advance the use of unmanned aircraft systems (UAS) in first responder search and rescue operations. Named the First...

JOPLIN, Mo. — The City of Joplin’s computer system is down causing online services to be unavailable to the public. As City staff works on this issue please note the following service changes during this time: City phones are not working as system is internet based....

VSBLTY and RapidSOS have announced a new collaboration to provide first responders and 911 telecommunicators with the ability to access biometrics and other incident data from VSBLTY’s Vector software via RapidSOS. The data will include immediate weapons detection,...

‘We do have a life-safety issue when the volunteers don’t get the calls’ At the Rappahannock County Board of Supervisors’ monthly meeting on Wednesday afternoon, the board discussed the impacts of the county’s lack of adequate telecommunications infrastructure on...

Newswise — Washington, D.C. – Next Generation 9-1-1 (NG9-1-1) technology will allow responders and the public to employ real-time text, images, video, and voice calls during emergencies. The Department of Homeland Security (DHS) Small Business Innovation Research...

The Cumberland County Emergency 911 District Board of Directors approved a new salary schedule management says will make the agency better able to recruit and retain dispatchers. “This payroll structure will put us ahead of Roane County,” Terry Williams, director of...

VOLUSIA COUNTY, Fla. — Dispatchers in Volusia County are now responding to emergencies faster than ever, and they say it’s thanks to a new automated system that responds to burglar, fire and medical alarms instantly. At Sweet Marlay’s Coffee, owner Tammy Kozinski...

The Harrodsburg City Commission voted to consolidate 911 services with Bluegrass 911 at a special-called meeting on Wednesday, July 7. In a 3-1 vote, the commission voted to abolish the telecommunications department once they were accepted by Bluegrass 911, which is...