FCC commissioners last week voted unanimously to approve an order designed to ease the transition to IP-based next-generation 911 (NG911) technology by providing originating service providers with nationwide rules about their responsibilities and deadlines to deliver...

The walls of Santa Fe's new Regional Emergency Communications Center are intentionally painted a mellow blue. There's a "quiet room" outfitted with two neck massagers, offering a place where dispatchers can decompress — away, if only for a few moments, from computer...

OAKLAND, Calif. (KGO) -- The Oakland Police Department is one step closer to getting a huge technology upgrade that could cost taxpayers millions of dollars. It's being voted on Tuesday night. Oakland is in dire need of new technology.

LINCOLN — Two years after the nation adopted a three-digit suicide prevention line, a new Nebraska law will offer clear interface between mental health and other emergency providers.

Today, the Federal Communications Commission (FCC) adopted an Order that establishes new rules to facilitate the deployment of Next Generation 9-1-1 (NG9-1-1). The focus of the Order is on the call delivery portion of NG9-1-1. Service providers will be required to...

Today, the Federal Communications Commission (FCC) adopted a new framework to facilitate the transition to Next Generation 9-1-1 (NG9-1-1) by establishing rules that provide a fair and reasonable path towards fully implementing NG9-1-1 services across the United...

TUCSON, Ariz. (KVOA) — As numerous global services recover from the tech outage, local law enforcement agencies are regrouping as well.  911 dispatch centers across Southern Arizona felt the impact firsthand. The good news for both the City of Tucson and Pima...

On July 10, the House Education and Workforce Committee passed an amended version of the 9-1-1 SAVES Act (H.R. 6319) which changes the legislation from directing the Office of Management and Budget (OMB) to reclassify public safety telecommunicators to...

On July 17, 2024, The Prescott Regional Communications Center (PRCC) was awarded full accreditation status through Arizona Law Enforcement Accreditation Program (ALEAP), Emergency Communications Centers Accreditation Program. This accomplishment makes PRCC the first...

Palo Alto, CA – U.S. Congresswoman Anna G. Eshoo (CA-16) issued the following statement in response to the Federal Communication Commission’s vote to adopt the first nationwide Next Generation 9-1-1 (NG911) transition rules to expedite the nationwide transition to...

Vermont’s Public Safety Communications Task Force announced that it has hired a provider to assess the state’s emergency communications across the board, including the capabilities of each of the 38 emergency communications centers (ECCs) statewide.

The Regional Emergency Communications Center (RECC) has announced the grand opening of its new facility in Santa Fe, New Mexico. The ribbon-cutting ceremony is scheduled for July 29, 2024, at 10:00 am at 23 Camino Justicia.

BENTON – Tuesday’s storms forced Franklin County government officials to move groundbreaking ceremonies for the new Emergency Operations and Communications Center at the Franklin County Sheriff’s Office in Benton indoors.

It's been nearly two years since the federal mandate making the 988 suicide prevention and mental health crises hotline accessible nationwide took effect July 16, 2022. The Cincinnati Emergency Communications Center and Talbert House say they're working well together...

Marion County residents have a sense of assurance that if they need to call 911 for help during an emergency, fire, law enforcement and medical personnel are ready to quickly respond. Their calls for help will route to one of the county’s two 911 call centers; one...

THOMASVILLE, N.C. — The High Point Police Department is helping one of their own after an officer and his wife lost their home to a fire early Wednesday morning. The home on Grace Drive belongs to High Point Police patrol officer Jason Cano and his wife Therese...

The Noblesville Common Council recently approved the rezoning of a 22-acre property east of Ind. 37 and Ind. 38 for a new $85 million Hamilton County Public Safety Center. The building at 18291 Presley Dr. will feature a three-story, 108,000-square-foot emergency...

SIOUX FALLS, S.D. (Dakota News Now) - Following a statewide 911 call service outage, 911 services in South Dakota have been restored. At about 6:58 p.m., there was a significant 911 outage that lasted until 9:10 p.m. At 10:14 p.m., there was an additional outage that...

HOT SPRINGS -- The city of Hot Springs plans to forfeit close to $500,000 a year instead of combining its 911 operations with Garland County's, telling the Hot Springs Board of Directors last month that public safety won't be served by consolidation. READ FULL...