Every second counts in an emergency, and a new proposal to dispatch first responders quicker by building a new 911 center in Libertyville aims to give police and fire personnel the time they need. The plan will be before the Lake County Board as part of the county's...

Baptist LifeFlight is not happy with Escambia County using a competitor helicopter ambulance service, ShandsCair, to dispatch medical helicopters. The Escambia County Commission held off Thursday approving a formal "first call" agreement with ShandsCair to wait for...

When Buffalo, N.Y., closed its municipal buildings as part of a pandemic lockdown ın March 2020, Oswaldo Mestre had only two days to find a way to keep a vital line of communication open to residents. As the city’s director of citizen services, Mestre...

PEKIN – It's been a bumpy road at times getting Tazewell County Consolidated Communications up and running. Now that it has been for the past two years, some local communities are being asked to pay more to support its operation — a large enough rise for some that at...

COLCHESTER, United Kingdom--(BUSINESS WIRE)--Jul 12, 2021-- Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management ( CEM ), today announced that the company successfully deployed its Public Warning Cell Broadcast technology within three of the...

CLEVELAND (WJW) — The FOX 8 I-Team has now obtained the recording showing what a woman heard after she called 911 in Cleveland and had to wait half an hour. Earlier this week, the I-Team revealed the 30-minute 911 call. Now, a recording just...

Each year, more than 350,000 heart attacks occur outside of hospitals. The American Heart Association says the chances of a person surviving a heart attack without medical attention are not good – only one in ten people survive. The AHA has led efforts to expand CPR...

JOHNSTOWN –The Fulton County Emergency Management Office is proposing over $650,000 in capital projects for 2022 — projects involving upgrades for both the office and to the dispatch console. Office Director Steven Santa Maria recently brought his proposed projects to...

The Pueblo Fire Department’s average total response time increased last year to nearly 10 minutes, and the department leader said a growing service area and new dispatch system are the main reasons for the rise. The total response time for all emergency calls — that...

(ST. JOSEPH, Mo.) Six first responders from northwest Missouri are credited with saving a mother and her 18-month-old baby in mid April earlier this year. The group was recognized at Missouri Highway Patrol Troop H Headquarters today. The Missouri Association of...

Many businesses on San Juan Island are struggling with being short-staffed, but the shortage of dispatchers makes for a dangerous situation. Robin DeLazerda started her work as a dispatch officer on the island on Sept. 12, 2001 — the day after 9/11. She is currently...

Leslie Cheatham is a person who has spent most of her life helping others, whether as a telecommunicator for the Town of Farmville, an EMT in her earlier years as a in Campbell County and Pamplin or as a community member who tries to quietly help others' satisfy...

The Department of Homeland Security has selected San Antonio-based SecureLogix to proceed with the second phase of a cybersecurity architecture designed to protect multimedia content in Next Generation 9-1-1 emergency communication systems. SecureLogix...

EBENSBURG — Cambria County’s Emergency Management Director will soon have new shoes to fill. Art Martynuska, who has been in charge of emergency services in Cambria County for the past three years, was named the acting deputy director of 911 Thursday following the...

CENTRE COUNTY, Pa. (WTAJ) — Centre County 9-1-1 received 565 calls in four hours during Wednesday’s thunderstorms. Dispatchers were answering just over two calls per minute, all while facing an employee shortage. “9-1-1 is suffering manpower problems across...

MINNEAPOLIS — As Hennepin EMS gets set to unveil its new blue uniforms, after decades of showing up at emergency scenes in their trademark "UPS brown," the paramedics union on Wednesday argued that the change could potentially put lives at risk by...

WILBRAHAM — The town is now dispatching emergency services for Hampden and Wilbraham. As of midnight on June 30, Hampden’s dispatch operation “went dark,” said Town Administrator Bob Markel. The transition of the Hampden operation to Wilbraham has been a gradual one...

TUPELO, MISS. (WCBI) – First responders are recognized for helping save the life of a Vietnam-era Veteran whose house caught fire. The Tupelo Fire Department, Tupelo Police Department, Lee County E 9 1 1, and NMCC’s Emergency Services were honored during a ceremony at...