HILLSBOROUGH COUNTY, Florida — Across the nation, 911 call centers are dealing with staffing shortages.  According to the National Emergency Number Association (NENA), 911 dispatch departments are seeing a 15 to 20 percent rate of staff turnover.  It's an...

A pair of Portland 911 dispatchers received suspensions in connection to leaked reports that erroneously identified City Commissioner Jo Ann Hardesty as the suspect of a minor hit-and run crash earlier this year. An investigation by the city’s Bureau of...

NSR911 leadership Alyson Dell Isola and Christopher Ryan (ICAM screen grab) Please Support Local Advertisers IPSWICH — After a fractious start and a walkout by around 30 public safety personnel, the select board heard Monday how the town could hand off its 911...

CHINICOTEAGUE, Va., Aug. 4, 2021 /PRNewswire/ — InterTalk Critical Information Systems (InterTalk), a leading manufacturer of IP-based radio command and control solutions, today announced the official launch of their Cloud Dispatch product with the Chincoteague (VA) Police Department. The cloud-based console system enables dispatchers to send and receive LMR and phone calls from their command center or, in the case of emergency, anywhere where they are Internet connected.”After a successful trial period we are happy to be working with InterTalk to fully adopt their Cloud Dispatch console, and enhance the safety of the residents and visitors of Chincoteague” said Chief Robby Fisher. “Weather events are a key consideration for our operations. This system provides us tremendous flexibility to maintain operations regardless of what’s happening around us.”InterTalk announced the development of the Cloud Dispatch product in March of 2018. Utilizing a browser-based cloud approach, the system enables locational flexibility and a focused Mission approach to ensure dispatchers and agents have information they need.”Operational continuity is no longer just about the tools”, said Chris Oldham, President of InterTalk. “For today’s world, public safety agencies need to be able to maintain full operations from wherever they are.”For more information, contact:Bryan Wiens, Senior Product Manager, Cloud Services – 902-468-5998 ext. 244; bwiens@intertalksystems.comABOUT INTERTALK CRITICAL INFORMATION SYSTEMSInterTalk™ is a leading developer and manufacturer of critical information systems, specializing in integrated dispatch console and control systems for land mobile radio and advanced telephony applications. We work diligently with our partners to ensure that our products match their exact needs and specifications. As an ISO 9001:2015 and 27001:2013 certified company, InterTalk is committed to providing the highest quality products and services to our clients. For more information on InterTalk Critical Information Systems, please visit www.intertalksystems.com.Media ContactBryan Wiens902-468-5998 x244315817@email4pr.comCisionView original content to download multimedia:https://www.prnewswire.com/news-releases/intertalk-empowers-chincoteague-police-with-cloud-dispatch-301347928.htmlSOURCE InterTalk Critical Information Systems

POLAND — Costs associated with the proposed emergency call service for Androscoggin County is not sitting well with the Select Board and Town Manager Matt Garside. According to figures furnished by the county, Poland’s county taxes could increase by nearly $222,000....

CLEVELAND (WJW) – The FOX 8 I-Team has uncovered how the Cleveland 911 system broke down on a busy night when one caller waited on hold for 30 minutes. We’re also asking, could it happen again? Weeks ago, the I-Team revealed a woman called 911 on July 4 in Cleveland...

The City of Kilgore has entered into an agreement to upgrade their existing public safety communications infrastructure to improve their coverage area and keep up with changing technologies. Support Lt. Terry Linder, of Kilgore Police Department and the city’s...

CARTHAGE, Mo. — Emergency dispatch managers and area firefighters, law enforcement and emergency medical officials can start planning the future of emergency communication in Jasper County after Tuesday’s election, which saw a resounding vote in favor of a sales tax...

Across the nation, there is a 911 dispatcher shortage. Our local call centers are no exception. HILLSBOROUGH COUNTY, Florida — Across the nation, 911 call centers are dealing with staffing shortages.  According to the National Emergency Number Association (NENA), 911...

Portland’s Bureau of Emergency Communications, which fields 911 and non-emergency calls in the city, disciplined three employees in connection with the leaking of information that falsely implicated Commissioner Jo Ann Hardesty in a March 3 hit-and-run crash. BOEC...

I’m combining two recent announcements on state funds allocated for Southborough. Funding is related to water infrastructure and equipment for public safety departments. Last week, Representative Carolyn Dykema’s office shared news on the approved state budget for...

Martha’s Vineyard is facing another slew of accidental 911 calls this summer season. With the population swell the Island experiences during the summer, the Regional Emergency Communications Center (RECC) is fielding more calls, creating struggles for the Island’s...

SALT LAKE CITY (ABC4) – A former Utah dispatcher has been arrested for possession of child pornography. Court records show an arrest warrant was issued in Utah for 34-year-old Rex Long’s arrest. He was booked into the Salt Lake County Jail on July 29 on the warrant...

{{featured_button_text}} Law enforcement has a responsibility to respond to 911 calls for service and we do so every day. Many of those 911 calls end up being hang-ups in which someone calls 911 accidentally. Other times individuals call 911 and then hang up because...

Williamsport, Pa. - Lycoming County's public safety department is changing the way in which citizens may report emergencies. According to a release issued by the department, Lycoming County is now using 'Text-to-911', with all four of its carriers deployed. The county...