RICHMOND HEIGHTS, Ohio -- City Council heard Tuesday (July 27) a presentation from its police and fire chiefs about the possibility of merging the Heights Hillcrest Communications Center, upon which the city has relied since 2018 for its dispatch services, with the...

WICHITA, Kan. (KAKE) - The state's backup system for 911 centers isn't much help for Sedgwick County. It wasn't working during a two-hour outage early Sunday morning. Sedgwick County's 911 system went down around 12:30 a.m. Sunday and operators didn't discover the...

SOUTH EUCLID, Ohio -- Member communities of the Heights Hillcrest Communications Center (HHCC) are in the process of determining whether to merge with Chagrin Valley Dispatch, and South Euclid has become the first to move the process forward. Those HHCC cities include...

TOPEKA, Kan. (WIBW) -- Two long-term projects could intersect as Topeka drives toward the future. The go-ahead to rebuild the Polk-Quincy viaduct is bringing new attention to discussions over whether to relocate the Topeka and Shawnee County Law Enforcement Center....

ELIZABETHTON — In a special called meeting on Monday evening, the Carter County Commission soundly voted down a bid of $3,428,687.40 for a new countywide communications system that would have provided up-to-date radio communication for 10 agencies, including law...

PHILADELPHIA (WPVI) -- When you call 9-1-1 in Philadelphia, you expect a dispatcher to pick up the phone within seconds. But the people who spoke with Action News say that is just magical thinking. The reality is, staffing concerns are causing some serious concerns in...

TOLLAND, CT — The State Bond Commission Friday approved $3 million to upgrade the Tolland County Mutual Aid emergency communication system. The move was hailed by state Rep. Tammy Nuccio (R-Ashford, Tolland, Willington), state Rep. Pat Boyd (D-Brooklyn, Eastford,...

Egypt’s President Abdel-Fattah El-Sisi followed up on the work progress to establish a unified national network for emergency and public safety in a meeting with ministers on Tuesday. The planned network aims to achieve full control and cooperation among all parties...

The Los Angeles Fire Department (LAFD) is adopting what3words as a tool to help locate callers faster in an emergency, taking out the “search” from search and rescue.  What3words divided the world into 10-foot squares and gave each square a unique combination of three...

LONGMEADOW – Longmeadow Town Manager Lyn Simmons told the Select Board that its regional dispatch partner, WESTCOMM, is moving toward the “priority dispatch platform.” She said it adds a quality control aspect to its service and, “eventually result in full...

Airbus has secured this years’ Hajj holy pilgrimage in Mecca with its mission-critical communication technologies in Saudi Arabia. Image of Mecca:  Airbus The company rolled out its Tactilon Agnet 800 collaboration platform and Tetra technology for use of public...

Why former calltakers are concerned about Austin 911 staffing shortage AUSTIN (KXAN) – During the week of February’s winter storm, an urgent call came into Austin’s 911 center. “There’s two gentlemen threatening to kill me,” said the caller, who told 911 operators he...

A new emergency communications tower is being planned for western Crawford County. The Department of Public Safety is requesting county commissioners approve a 195-foot-tall tower to be built in Sadsbury Township. The tower is proposed to be built on land owned by the...