Sep. 1—KINGWOOD — Employees of the Preston County Sheriff's Office and Preston County Office of Emergency Management /911 got a pay raise at Tuesday's regular meeting of the Preston County Commission. Sheriff Paul Pritt asked the commission to increase pay to a level...

The County Dispatch is offering news operators $17.05 an hour with opportunities for promotions and raises. LANCASTER, Pa. — The Lancaster County 911 center hosted a job fair today in an attempt to hire help the center says they desperately need. The 911 center has...

Chatham County Communications, better known as 911, is a major service provided to our community. The department is responsible for routing emergency calls from citizens, visitors and motorists in an urgent situation or reporting an event witnessed. These calls...

BEAUMONT, Texas — Police departments across the Southeast Texas region say people are having issues calling 911. The Beaumont Police Department announced Tuesday night that their phone line problem was stemming from an AT&T phone line issue, but it has been...

The response time of emergency services in Burns Lake and the surrounding community has been a long-standing issue, and it came to ahead on July 14, 2021 around 8:50 p.m. when three teens were involved in a single vehicle rollover on Eakin Settlement Road in the...

CHESTERFIELD COUNTY, Va. (WRIC) — As Tropical Depression Ida approaches Central Virginia, the Chesterfield County Emergency Communications Center (ECC) is preparing to handle an influx of calls for assistance from local residents. Storms are projected to hit the area...

New York State lawmakers passed a bill that would designate as first responders the emergency operators and dispatchers within police, fire, and emergency services departments. The designation would make the dispatchers and operators eligible for the same protections,...

In their first two August meetings, Pontotoc County supervisors approved the tax rolls so they could begin putting a budget into place for the next fiscal year which will start October 1. In addition, the board will be attending the American Rescue Plan seminar in...

PITTSBURGH — Almost every county in Southwestern Pennsylvania is reporting a shortage of 911 dispatchers. This is not only affecting centers locally, but nationwide. It’s a serious issue and the big question is: will your call be answered right away? Dispatch centers...

Prince George’s County is the first jurisdiction in Maryland and second in the National Capital Region to launch a Next Generation 9-1-1 (NG911) system — which bolsters public safety by improving emergency services for the public, 9-1-1 professionals, and first...

WYTHE COUNTY, Va. (WFXR) – Residents of Wythe County have a new way to get help in the event of an emergency. Wythe County’s Emergency 911 Dispatch Center has been fitted with a new program that allows residents to text information to dispatchers. They say that anyone...

Traffic diverts around downed power lines on August 30, 2021 in Louisiana after Hurricane Ida. Social-media users blamed mobile provider AT&T for widespread cell service issues during Hurricane Ida, saying they were unable to contact friends and family impacted by...

A little more than a year into Denver's program designed to redirect emergency calls more suited for social services than police, none of those redirected calls have resulted in arrests . The civilian-centered Support Team Assisted Response program sends pairs of...

Huntington Beach Police Sgt. Shawn White was appalled at the wasted time, energy, and resources experienced by officers as they serve the community. Instead of throwing up his hands in frustration, White determined to find a solution. Thus was born a unique and...

In the years since Hurricane Katrina ravaged New Orleans, the 911 system had undergone a major overhaul. The aging telephone system was replaced. Separate centers for medical, police and fire calls were consolidated under one roof. And new call-routing technology to...

He has trained firefighters in Afghanistan and battled blazes in minus 50 C in Nunavut. He also survived a firetruck rollover in the Interior. And he is always seeking a new challenge. Now Geoffrey Spriggs is the new deputy fire chief for the City of Maple Ridge and...