Suffolk residents placed numerous calls to the county's 911 call system Wednesday night as they sought help for relatives in New York City who could not reach 911 while a storm deluged the region, county officials said Thursday. Callers reported relatives trapped in...

Two Southeast Alaska communities will now have text-to-911 capability in their emergency communications systems. Wrangell and Petersburg will now have the ability to text emergency services in cases in which calling isn’t an option. “So basically it’s been working out...

Teams of mental health professionals, paramedics and crisis-intervention trained officers will use white vans to help those suffering from mental illness in two parts of Chicago, officials said. (Credit: Chicago Department of Public Health) Chicagoans who call 911 in...

The Marion County Sheriff Department extended their "deepest condolences" to the family of long-time employee Thomas Kelly, who died Tuesday night from COVID-19 complications. Thomas was employed by the Sheriff's Department as an emergency dispatch operator since May...

Michael Guthrie has been named Director of the Emergency Communication District (ECD). In this position he will be responsible for mapping all the addresses for Sumner County. He will be responsible for assigning an address when someone wants to build on a parcel of...

PIERRE, S.D. – Two South Dakota Native American tribes will receive state funding for their 9-1-1 telecommunications centers. “This one-time funding is available to 9-1-1 centers statewide for equipment upgrades and other infrastructure needs,” said Craig Price,...

Dispatchers handled two 911 calls “appropriately per policies” when it took Kent police 52 minutes to respond to a June 14 domestic violence case at a local motel when a man reportedly beat his girlfriend to death, according to an internal investigation by Valley...

Purchasing and transforming an old casual restaurant building into the University of North Georgia (UNG) Police's headquarters seemed unusual, but the acquisition delighted the public safety personnel on the Dahlonega Campus. The redesigned restaurant will accommodate...

The city of Pickerington recently upgraded its emergency-response services to enable its emergency dispatch center to receive text messages.  Pickerington Police Chief Tod Cheney said the city launched its text-to-911 services Aug. 26.  The move will provide...

JONESBORO, Ark. (KAIT) - City leaders are working to make every 911 call just a little more efficient. Thousands of calls come into the dispatch center every day. But what happens when there is a language barrier during that emergency call? “Sometimes, we have trouble...

Citing an inability to keep up with a surge in crime that's overwhelming officers, St. Paul Police Chief Todd Axtell is asking the City Council to spend $3.1 million more on his department than what Mayor Melvin Carter proposed. The unusual bucking of authority during...

GOOSE CREEK, S.C. (WCSC) - Goose Creek Police say their newly-renovated communications center will better serve the community and prepare first responders before they arrive on the scene of a crisis. Goose Creek emergency dispatchers will begin working in the new...

Santa Barbara, Calif.  – The Santa Barbara County Sheriff’s Office has sent 21 Sheriff’s deputies and two communications dispatchers to El Dorado County to assist in the fight against the Caldor Fire. In addition, the Santa Barbara Police Department sent four...

VAN NUYS, Calif. — Preparing for the worst and hoping it never happens — that's the order of the day for Michael Schlenker, who is perched atop San Vicente Mountain Park on a Saturday morning. He is a volunteer with the Los Angeles Fire Department Auxiliary...

Sep. 1—KINGWOOD — Employees of the Preston County Sheriff's Office and Preston County Office of Emergency Management /911 got a pay raise at Tuesday's regular meeting of the Preston County Commission. Sheriff Paul Pritt asked the commission to increase pay to a level...