Comm Center News
First responders say they want better tech interoperability (NY)
Written by Benjamin Freed Nov 4, 2021 | STATESCOOP A majority of police officers and other emergency responders feel their communications technologies are capable of supporting their work, but many still say there’s a need for greater interoperability between devices,...
National 911 Program Kicks Off Computer-Aided Dispatch Assessment Project
While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as...
Union representing 911 dispatchers warns of system overload due to staffing shortages (Canada)
The union representing E-Comm 911 dispatch operators says the emergency service is facing a major staffing shortage and warns the system is ill-prepared to handle a major crisis. The Emergency Communications Professionals of B.C., CUPE Local 8911, said in a statement...
County 911 consolidation could be costly (OH)
LISBON — County 911 officials continue to look at public-safety answering point (PSAP) consolidation for the county, but funding it could be costly. Members of the 911 Emergency Service Committee held their quarterly meeting Thursday at the county EMA building, a...
911 Technology Upgrade Helps Pinpoint Location of Cellphone Callers (VA)
Alexandria's 911 center launched a major upgrade Wednesday that can pinpoint a caller's exact location and dispatch help faster in an emergency. While Uber drivers and food delivery services can find a customer's exact location using their cellphone, most 911 centers...
Hiring Bonus for 911 Dispatchers Generates 10x Increase in Applications Over Past Five Days (WA)
Seattle recognizes 911 dispatchers as critical members of the City’s public safety response Hiring incentives have resulted in 10-fold increase over five-day period for applicants and inquiries for 911 dispatcher positions SEATTLE (Nov. 4) - Mayor Jenny A. Durkan...
Tulsa Man Charged In Hit-And-Run Crash That Killed 911 Dispatcher – NewsBreak
TULSA, Oklahoma - A Tulsa man is charged in a hit-and-run crash that killed a 911 dispatcher. 27-year-old Cody Carrell is charged with manslaughter and leaving the scene of an accident. Investigators say Carrell ran a red light in October near Admiral and Utica, and...
Keys to Handling a Mass Shooting as a Public Safety Telecommunicator
During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information...
Public Safety Advocate: FCC’s Eighth Notice of Proposed Rulemaking for 4.9 GHz, NG911 Funding Cut, Expanding Inbuilding Coverage, What If?
4.9 GHz As many are aware, last year the Federal Communications Commission (FCC) decided public safety was not making sufficient use of the 50 MHz of spectrum in the 4.9-GHz band the Commission had made available to the public-safety community for Wi-Fi-type services...
City of Huntsville looking to hire 911 call takers (AL)
HUNTSVILLE, Ala. — The Madison County 911 Center is looking to hire more call takers. These call takers would work side by side with dispatchers but would not actually be dispatchers. Call takers are the first person people hear when they call 911. "You...
Alexandria 911 system to provide location, health conditions for mobile users (VA)
The City of Alexandria, Virginia, is set to flip the switch on 911 technology that aims to help pinpoint the location of cellphone users, and quickly provide health information to assist first responders before they arrive on an emergency scene. On Wednesday, the...
Durango and Montrose interagency wildfire dispatch centers could close down (CO)
Proposal recommends consolidation from six dispatch centers to three in Colorado Under a dispatch consolidation proposal by the Rocky Mountain Coordinating Group, the Durango and Montrose Interagency Dispatch Centers could be closed down. Colorado has six...
Sheriff’s Office recruiting for Emergency Communications Center (FL)
BROOKSVILLE – If you can keep a level head during an emergency, are good at multi-tasking, want to help others and deliver great customer service, the Hernando County Sheriff’s Office wants to hear from you. According to a press release, the agency will be holding a...
Phoenix police and fire departments are looking to hire more 911 dispatchers (AZ)
PHOENIX — The Phoenix Fire Department and Phoenix Police Department are in need of more 911 dispatchers and are looking to hire dozens of people. In total, they are looking to fill 66 positions. "I consider our dispatch center the nucleus of every call," said Phoenix...
FirstNet network expanding wireless communications for first responders in Tioga County (PA)
TIOGA COUNTY, Pa. (WETM) – First responders in Tioga County are getting another major boost in their wireless communications thanks to the FirstNet® network expansion currently underway by AT&T. New, purpose-built FirstNet cell sites will enhance voice and mobile...
County to replace aged communications equipment (PA)
Crawford County Public Safety is set to receive some new communication equipment, following a series of unanimous votes at the Oct. 27 meeting of the Crawford County commissioners. Commissioners approved the replacement of the communication stations for Public...
Public Safety Mobility: Balancing Safety and Privacy Concerns
There are two words that define how technology is changing policing for the better. Connectivity and mobility. These words pack power. Connectivity is the quality, state or capability of being constantly connected. Mobility is taking that connectivity with you, even...
Centralized address database eases NG911 adoption (GA)
Several counties and cities banded together to better share information and improve 911 capabilities using a cloud-hosted spatial database. Georgia’s Coastal Regional Commission (CRC), which does orthoimagery and lidar economies-of-scale projects through mutual peer...
Santa Barbara to join other agencies in creating Regional Fire Communications Facility (CA)
By Joshua Molina Noozhawk Staff Writer Santa Barbara will join other jurisdictions in the county to create a combined Regional Fire Communications Facility. The city expects to pay about $756,000 to be part of the single communications facility designed to improve...
Hiring Hoosiers: More 911 dispatchers needed (IN)
INDIANAPOLIS — The Marion County Sheriff’s Office is trying to hire more 911 dispatchers. “Every day, right now as we’re sitting here talking, there’s a 911 call being answered and someone’s getting help,” said Maj. Michael Hubbs. “A lot of our heroes carry guns. Some...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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