WASECA, Minn. (KEYC) - Wayne Breitbarth, a dispatcher for the Waseca County Emergency Communications Center, was recognized for his dedication to duty. Breitbarth was awarded the 2021 “Making a Difference” Award Wednesday evening at Arrowwood Resort in Alexandria. The...

Concerns about long waits for an ambulance in some Eastern Kentucky counties hit home for Jim Dockery’s family after he started having chest pains one evening in August. His longtime companion, Lisa Gibson Koch, called 9-1-1 and her son, Daniel Koch, rushed to...

EVANSVILLE, Ind. (WFIE) - The American Medical Response of Evansville community lost a member on Friday. According to a social media post, Charles Janis passed away after a hard-fought battle with COVID Charles was the husband of Brittany Janis, an EMT also with AMR...

Steve Smith, Public Information Officer for The Albany Police Department sent us a statement. " All 911 calls continue to be answered thanks to our partnership with the New York State Police and Albany County Sheriff. We are currently training seven new dispatchers...

(NEW YORK) — Some 911 call centers across the country say they are experiencing staffing shortages. Some centers are struggling with as much as 30% to 50% vacancies, according to reports from the International Academies of Emergency Dispatch. “We have actually been...

Industrious inmates are inundating the county’s emergency phone center with non-emergency calls in an attempt to reach outside contacts, and Sheriff James Haywood wants it to stop. “It's causing our system to get overloaded. They're calling...

Oct. 30—HANCEVILLE — Although it doesn't come with more pay or better benefits, the Hanceville City Council showed its support and respect for the work of its 911 operators by adopting a resolution that recognizes them as "first responders." The resolution is part of...

Sarah Grace Taylor / The Seattle Times As hundreds of unvaccinated city employees are placed on leave or facing termination, the city of Seattle will start offering hiring bonuses to Seattle Police Department and 911 dispatch hires to address "critical ongoing...

No matter the size of a man, he’ll always start off with big dreams for the life ahead of him. As he should. As we all should. Alan “Trey” Henderson was just such a boy — he knew exactly what he wanted to do since he was 12 years old. The thought of being an emergency...

SPOKANE, Wash - 9-1-1 call centers, where the first of the first responders answer emergency calls. Every day they talk to people on their worst days. But the chance to help save a life is what keeps many first responders, including 9-1-1 operators going. Typically,...

  The 911 communication centers in the Denver metro responsible for taking emergency calls and dispatching police, firefighters and paramedics are struggling to recruit and retain workers amid a tight labor market that has made hiring difficult in many industries,...

Today’s Court Ruling Gives Gusciora Administration, City Council More Time to Evaluate Alternative Solutions October 29, 2021 TRENTON, NJ (MERCER)–The City of Trenton and its radio service provider, MPS Communications, have consented to an injunction halting shutoff...

A new emergency call center being built in Hilo will improve communications between the county’s police and fire departments. The center, which began construction Wednesday, eventually will house both fire and police dispatch systems and a fire administration support...

Eight weeks after a North Texas mother performed CPR on her little boy with the help of a MedStar 911 sender, she met the one she gives the credit for saving her child’s life. Erin Fennell is the mother of now 11-week-old Parker. The incident happened in early...

Earlier this week, we told you about how some pharmacies are having tougher time filling job openings. Now some dispatch centers in the Tri-State and other parts of the country are reporting shortages recently. Owensboro-Daviess County dispatchers are training on a...

CHARLOTTE, N.C. — This article involves commercial content. The products and services featured appear as paid advertising. National First Responders Day is Oct. 28th - this day honors the heroic women and men who run toward danger every day to help their fellow...

Dispatch supervisor Hillary Luff answered two urgent phone calls simultaneously. One requested medical assistance for an unconscious person and the other detailed an individual trapped in a house fire. Which call must she respond to first? Who should be deployed? What...

TWIN FALLS — For 33 years, Clint Sant has answered the call. As an emergency telecommunications specialist, commonly known as a 911 dispatcher, he helps send the appropriate responders to emergencies. Sant’s career as a first responder began with Lincoln County...