Comm Center News
Union of 911 dispatchers warns of system overload due to staff shortages (Canada)
The union that represents E-Comm 911-Dispatcher says the emergency services are facing a major staff shortage and warns that the system is ill-prepared for a major crisis. BC’s emergency communications experts, CUPE Local 8911, said in a statement that people calling...
Ryan proposes developing public safety communications center (NY)
KINGSTON – In the upcoming 2022 budget, Ulster County Executive Patrick Ryan is proposing a centralized emergency response center to help with 911 emergencies and non-emergencies. “Think of this as the central nervous system for emergency response,” said Ryan. “It...
‘A light at the end of the tunnel’: Flagstaff’s police dispatch unit recovering from major staffing shortages (AZ)
Emergency communications specialist Nicholas Genchi mans his station in the Flagstaff Police Departments Dispatch Center Wednesday afternoon. BRADY WHEELER Sun Staff Reporter When the COVID-19 pandemic struck and stay-at-home orders swept across the country, thousands...
Dispatcher celebrates 30 years helping others (IN)
Angie Hadley believes she remembers her first emergency dispatch call. She remembers the caller being angry – she believes about fireworks going off – and cussing her out over the noise. Hadley was not a full-time employee for the City of Shelbyville at the time. She...
Council to consider 911 services consolidation (NC)
In an emergency, every minute counts. That’s why leaders in Asheville and Buncombe County are considering coordinating their emergency dispatch services to improve response time and provide more consistent and effective service delivery. During their meeting of...
At other end of 911 calls in Santa Fe, a different emergency (AZ)
Nov. 7—Eight workers at the local 911 dispatch center were answering calls for help Friday morning. That was almost half the staff. The Santa Fe Regional Emergency Communications Center, a critical public safety agency, has been wrangling with a severe worker shortage...
FirstNet Cell Site Launches in Wayne County, NC to Support Public Safety
New Infrastructure Will Help Advance Public Safety, Improve Connectivity for Area Residents and Visitors What's the news? Wayne County's first responders are getting a major boost in their wireless communications thanks to the FirstNet® network expansion currently...
Crawford County panel approves employee premium pay, 911 center (AR)
VAN BUREN -- An effort to give Crawford County essential employees an extra one-time payment through American Rescue Plan money advanced last week. The Crawford County American Rescue Plan Committee approved proposals from four county entities totalling more than $2.3...
Pepperell Police Officers and Regional Dispatcher Team Up to Save Resident (MA)
PEPPERELL — Chief David Scott is pleased to report that two Pepperell Police Officers and a dispatcher from the Patriot Regional Communications Center (PRECC) teamed up to help save a resident from an apparent heart attack. On Friday, Oct. 29, PRECC received a...
An Open Letter to City Council and the City Manager on Police Encryption. (CA)
We, the undersigned, are writing to express our concern about the recent decision by the Berkeley City Council, the City Manager, and the Berkeley Police Department to use encrypted public safety radio devices in Berkeley. It is our understanding that the City of...
Funding crucial to stopping ‘catastrophic failure’ of B.C.’s 911 system, union says (Canada)
VANCOUVER - The union representing B.C.'s 911 dispatchers says funding is crucial to stopping the system's potential "catastrophic failure." In recent months E-Comm, B.C.'s multi-municipality agency that connects 911 callers to the proper emergency service...
FirstNet Network Expands in Camden and Salem Counties to Advance Public Safety (NJ)
FirstNet Network Expands in Camden and Salem Counties to Advance Public Safety Communications Capabilities in New Jersey New Infrastructure Will Help Advance Public Safety, Improve Connectivity for Area Residents and Visitors Trenton, NJ, Nov. 3, 2021 What’s the news?...
Local Amateur Radio Group Seeks Donations to Help Community (KY)
The Jennings County Amateur Radio Association is raising money to help with rehab and build out of a radio tower in Freetown Indiana. This will go towards providing last line of defense communication support to the residents and public safety agencies of Jennings...
From tight shoes to spicy chips — How low priority 911 calls tie up Cleveland ambulances (OH)
CLEVELAND (WJW) – The FOX 8 I-Team has found people calling for an ambulance in Cleveland because they can’t sleep or their shoes are too tight. Still, paramedics get sent. So, the I-Team investigated what this means for you when you have a...
Ulster County executive envisions new emergency management center (NY)
KINGSTON, N.Y. — Ulster County Executive Pat Ryan on Thursday outlined his plan for the construction of a state-of-the-art emergency management and government operations facility, saying in a press release that the facility will centralize critical functions from...
Roanoke County expands employee bonuses (VA)
Roanoke County employees will have a little more cash in their pocket this month with one-time bonuses. The board of supervisors recently passed an ordinance after the state approved $3,000 hazard pay bonuses for sheriff’s deputies using American Rescue Plan funds...
New technology to get Spotsy firefighters to you quicker (PA)
From Spotsylvania Fire, Rescue and Emergency Management: Last week, through a joint effort of the Spotsylvania Information Services Department, Spotsylvania Sheriff’s Office and Emergency Communications Center, and Spotsylvania Fire, Rescue, & Emergency...
Kenton County Dispatch Supervisor is Awarded for her Outstanding Service (KY)
Kenton County Dispatch Supervisor, Melissa Eddy, has been given the Line Supervisor of the Year Award by the Kentucky Emergency Numbers Association in partnership with the Kentucky chapter of the Association for Public Safety Officials. The Line Supervisor of the Year...
Arcola native appointed as Coles-Moultrie 911 system director (IL)
MATTOON — Interim Champaign Police Chief Matt Henson, who is a past officer in Arcola and Charleston, has been appointed as the new director of the emergency communications system for Coles and Moultrie counties. The system's Emergency Telephone System Board voted 6-1...
Regional dispatch service to study potential Manchester partnership (MA)
MANCHESTER — Discussions on whether Manchester will join North Shore Regional 911 Center in Middleton will continue into next year. In the meantime, the North Shore Regional 911 Center in Middleton will conduct a feasibility study of the potential partnership. “It’ll...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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