Federal authorities have accused seven Philadelphia police dispatchers of filing fraudulent emergency pandemic unemployment claims that netted them a combined $73,000 in benefits before they were caught. The dispatchers, all employed at the time they filed for...

Since last week Friday, the Norwegian public safety emergency communication network, Nødnett, was down in several places in the south of Norway. This was caused by a severe storm. Currently, the network availability of Nødnett has improved in several places in...

LYNCHBURG, Va. (WFXR) — A 20-year-old dispatcher-trainee in Lynchburg is being recognized for her role in a life-saving phone call. The dispatcher-in-training was able to coach someone on the other end of the line into resuscitating a patient before emergency crews...

St. Louis Mayor Tishaura Jones on Monday announced a plan to use $5.5 million that the city owes the State of Missouri as reimbursement for a 2018 wrongful conviction settlement to improve the city’s 911 system and support emergency responders. The city and the state...

Lawrence County, Tennessee (WKRN) — In 2020, the Lawrence County 911 Center was hit by a malicious ransomware attack... What’s wrong? And how did the 911 team handle the cyber emergency? Andy Cordan returned to Lawrenceburg to talk to those who fought head-on with the...

ATLANTA - A power outage at the Atlanta Police Department’s E911 Communications Center has forced officials to move from the building for the second time this month. Atlanta police said they were forced to move operations to Fulton County’s Center Monday....

Athens-Clarke County commissioners have voted to apply for a state grant to give public safety officers an additional $1,000 pay bonus. This latest round of bonuses approved by the commission follows a vote in early November to provide $1,000 bonuses for all employees...

The Town of Boone and Watauga County are among a number of recipients of grant funding from the North Carolina 911 board for equipment improvements. Watauga Online reports $8.45 million has been granted to 12 local public safety answering points and $6 million for...

NORRISTOWN — Elyce Rivera, a 911 telecommunicator at the Montgomery County Department of Public Safety’s Emergency Communications Center in Eagleville, was getting close to the end of her overnight shift when the phone rang. It was 6:41 a.m. on Oct. 27. A woman named...

Christopher Watts doesn't know how much longer the staffing crisis among Michigan's emergency medical service workers can continue before people call 911 and it'll take too long for help to arrive, if it ever does at all.  It's a systemic problem rooted in decades of...

EFFINGHAM, Ill. — The Dieterich, Watson and Edgewood volunteer fire protection districts are not responding to EMS first responder calls. Tina Daniels, 911 Systems Administrator and Effingham County Sheriff's Department Communications Supervisor, said in an interview...

Officer Randolph ‘Scott’ Valdez (right) brought 5-year-old Charlie (left) a McDonald’s Happy Meal after he called 911 and asked for a Happy Meal A hungry young boy in Arizona decided to called 911 to order a Happy Meal and the Mesa Police Department came to the...

First responders in southern Minnesota are getting a major boost in their wireless communications thanks to the FirstNet® network expansion — a new, purpose-built cell site located just south of Faribault — currently underway by AT&T. This FirstNet site will...

Nov. 18, 2021, McLean, VA – The Monitoring Association (TMA) went live on Nov. 9th with its 93rd municipality to join its expanding Automated Secure Alarm Protocol (ASAP) service network. The Kitsap County WA (CENCOM) is the first agency in the state of Washington to...

CNN has reached out to ParaDocs for comment. A total of 528 Houston police officers were inside the venue as well as 755 private security personnel and members of the ParaDocs medical team, CNN has reported. Patrick M. “Marty” Lancton, president of the Houston...

MERIDEN — The city’s shortage of full-time emergency communications dispatchers continues, but appears poised to improve.  The spokesman for the union representing dispatchers described the city’s Emergency Communications Center as still “dramatically and...

MOBILE, Ala (WALA) – It is a call to serve that drives Mobile Police dispatchers like Coleen Curd to work every day. “We technically are the first, first responders,” Curd said. It is a job where seconds matter and can mean the difference between life and death. Curd...

An Apple Valley woman called 911 because she ran out of blood-pressure medicine. A nurse directed her to a nearby medical clinic. The wife of an 84-year-old man rang up 911 because she wasn’t sure if he took his insulin. Enduring the couple’s bickering, a nurse...

House lawmakers today passed a $2.2 trillion reconciliation bill that calls for $500 million to support next-generation 911 (NG911) deployments, but the legislation is expected to face significant challenges in the Senate, and a coalition of public-safety associations...