Douglas County may soon take a step to more directly connect a team of mental health professional from Bert Nash with the county’s 911 emergency dispatchers.

Redwood City – San Mateo County supervisors – concerned over the pervasiveness of domestic violence – today advanced an initiative that will send survivor advocates along with police to certain 911 calls. Once a scene is secure – and a survivor is willing – a survivor...

The Tarrant 911 District is a vital, behind-the-scenes entity that ensures residents of Tarrant County and Irving have access to efficient and reliable emergency services. Established in 1985, the Tarrant 911 District was created through state legislation to enhance...

Redwood City – San Mateo County officials celebrated today’s California Public Utilities Commission decision that allows residents to keep their land-line phones, a critical communications tool in emergencies.

The Prestonsburg/Floyd County Emergency Communications Center found itself in the middle of controversy following the June 18, 2023, murder of Amber Spradlin.

WILSON COUNTY, Tenn. (WKRN) — Wilson County is now among a handful of counties across the nation to recognize emergency dispatchers as first responders. READ FULL ARTICLE

Stephanie McPherson knew her fifth baby could come as fast as some of her other babies — if not faster. READ FULL ARTICLE

BREVARD COUNTY, FLORIDA – Everyone knows that Public Safety Telecommunicators are the lifeline to not only our citizens, but to our first responders as well. Well today, is a brand new day for our Brevard County Sheriff’s Office Telecommunicator team that dispatches...

NORTHVILLE, Mich. (FOX 2) - Northville Township will be upgrading its emergency communications tech to better serve residents throughout the region. State Rep. Debbie Dingell secured $963,000 in federal funds for Northville Township to upgrade its emergency...

Dispatchers are settling in at the new Johnson County Emergency Communications Center. A grand opening and ribbon cutting was held May 31 and dispatchers moved in the following Monday. To provide that space to decompress, they created a garden area in the middle of...

WASHINGTON, D.C.—While in-building coverage for cellular and public safety Land Mobile Radio (LMR) systems is a challenge across building use types, it is a particularly urgent one in schools. At last week’s Safer Buildings Coalition Tech and Policy Summit, the issues...

In the first year of a Ramsey County initiative aimed at better responding to mental health related 911 calls, the number of calls transferred to professionals trained in such crises, in place of dispatching traditional first responders, nearly doubled, according to...

WAYNESBURG, Pa. (KDKA) — Criminal charges have been dropped against a former Greene County dispatcher accused of refusing to send help to a dying woman.  READ FULL ARTICLE

After more than four decades on the job, 911 Telecommunicator Juana Gilbert answered her final call for assistance early Saturday morning.   Communications Supervisor Justin Draper then made the retirement official. READ FULL ARTICLE

An emergency service provider in West Des Moines said the statewide telecommunications outage Thursday that impacted internet and landline phones services was unavoidable — and they might not be able to prevent it from happening again.

CHARLESTON COUNTY, S.C. (WCBD) — The Charleston County Consolidated Emergency Communications Center is one step closer to grand funding to improve violence prevention.

The 911 Governing Board, which oversees the Barren-Metcalfe Emergency Communications Center, convened on Tuesday to discuss critical issues affecting the center’s operations. The meeting, held at the communications center in Glasgow, featured a review of the proposed...

HARRISONBURG, Va. (WHSV) - While firefighters, police officers, rescue squad and other first responders have buffers in between service calls, dispatchers can hang up the phone and be immediately greeted by the next call for service.

FRAMINGHAM — A proposal for a joint regional dispatch center that will handle 911 calls for Framingham and Natick has been approved by the Framingham City Council. “For a number of years, Framingham has been talking about creating a new, joint-dispatch center,"...