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As the director of communications for the Newtown Emergency Communications Center, I am honored to submit this letter to The Bee on behalf of my staff for National Telecommunications Week (April 13 to 19).
We are nine strong with two per diems, covering shifts 24 hours a day, seven days a week, 365 days a year, during storms, holidays, you name it, we show up for you. I try to remember to honor staff with luminaires at Ram Pasture and these yearly letters. I do it because Public Safety Telecommunicators (PSTs) are the unsung voices heard in the dark on your worst day.
