HILLSDALE, Mich. – Hillsdale County emergency dispatch needs improvements, but officials say the fixes won’t come cheap. The price tag? Potentially $ 12 million. Emergency Management Director Doug Sanford said the current equipment works but is very old. “Much of the...

DEKALB COUNTY, Ala. (WAFF) - After five decades, an outdated communications tower at the DeKalb Sheriff’s Office will soon be replaced thanks to half a million dollars in grant funding. During emergencies, first responders and law enforcement are the first ones to...

Recently, Sioux County Telecommunications Operator (Dispatcher), Kevin Harskamp, was a recipient of the Iowa Emergency Medical Services (EMS) Association’s Dispatcher of the Year Award. The award was a result of the nomination by members of the Sioux County EMS...

Sgt. Guy Kinney, a 911 dispatcher, works at the 911 dispatch centre at EPS Headquarters downtown Wednesday. Media was invited for a tour to inform the public about the "Curb the Danger" program. Photo by file photo /Postmedia An overflowing toilet does not warrant a...

The Town of Boone and Watauga County are among grant recipients recently announced by the N.C. Department of Information Technology. The N.C. 911 Board has approved $8.45 million in grants to 12 local public safety answering points and $6 million for three statewide...

Every second counts in an emergency. But with nearly 20 resignations dwindling the number of Erie County's 911 dispatchers since January, emergency response times could be markedly slower, according to the Erie County Department of Public Safety. A higher salary could...

METHUEN — Mayor Neil Perry and Chief Scott J. McNamara are pleased to announce that two new dispatchers graduated from the State 911 Department Public Safety Communications Academy and joined the Methuen Police Department.  Yenifer Cabreja and Larissa Alves both...

Budgewoi is one of 200 new and enhanced Public Safety Network (PSN) radio sites, increasing mission-critical communications coverage for first responders. Next to Australia’s triple zero emergency hotline, the PSN is the most critical communications network in NSW,...

Linda Pillow’s voice is low, calming, and steady. Many might call it “a voice in the dark.” And it’s a voice that very few people hope to hear.   “Nine-one-one. What is the location of your emergency?” asks Pillows.   After 15 years of such service to the community,...

PUEBLO — For police officers, dispatchers are the first line of contact to the public in an emergency. However, the dispatch center at the Pueblo Police Department is feeling the impacts of the nationwide staff shortage. "It's a difficult job. Some people just can't...

COLUMBUS – Governor Mike DeWine Monday announced the creation of a new state office that will focus on the well-being of first responders. The Office of First Responder Wellness, within the Department of Public Safety’s Office of Criminal Justice Services, will work...

WEST BLOOMFIELD TOWNSHIP, Mich. (WXYZ) — The West Bloomfield Township Police Department is the latest Oakland County city to get the Text-to-911 service. The new system is part of the police department's vision to make emergency services more accessible. "Those who...

LOVINGTON — A fully consolidated emergency 911 center for Lea County appears on the horizon, looking at Jan. 10, 2022 for implementation. All that’s left is for just about everybody else to approve it. The board of county commissioners on Thursday gave unanimous nods...

Federal authorities have accused seven Philadelphia police dispatchers of filing fraudulent emergency pandemic unemployment claims that netted them a combined $73,000 in benefits before they were caught. The dispatchers, all employed at the time they filed for...

Since last week Friday, the Norwegian public safety emergency communication network, Nødnett, was down in several places in the south of Norway. This was caused by a severe storm. Currently, the network availability of Nødnett has improved in several places in...

LYNCHBURG, Va. (WFXR) — A 20-year-old dispatcher-trainee in Lynchburg is being recognized for her role in a life-saving phone call. The dispatcher-in-training was able to coach someone on the other end of the line into resuscitating a patient before emergency crews...

St. Louis Mayor Tishaura Jones on Monday announced a plan to use $5.5 million that the city owes the State of Missouri as reimbursement for a 2018 wrongful conviction settlement to improve the city’s 911 system and support emergency responders. The city and the state...

Lawrence County, Tennessee (WKRN) — In 2020, the Lawrence County 911 Center was hit by a malicious ransomware attack... What’s wrong? And how did the 911 team handle the cyber emergency? Andy Cordan returned to Lawrenceburg to talk to those who fought head-on with the...

ATLANTA - A power outage at the Atlanta Police Department’s E911 Communications Center has forced officials to move from the building for the second time this month. Atlanta police said they were forced to move operations to Fulton County’s Center Monday....