City directors will hear an update concerning the Public Safety Answering Point (PSAP) consolidation on Tuesday during the city board meeting. In 2019, the state legislature adopted Act 660, which replaced the Arkansas Telephone Emergency Services Board with the...

“When you have all of those entities working together it results in a safer and more secure campus,” Holden said. Several other universities in the region operate under the Department of Public Safety model, including University of Dayton, University of Cincinnati and...

Cuyahoga Falls, Fairlawn, Tallmadge and Summit County are moving ahead with plans to create a regional dispatch service, even as another potential key player mulls whether to join the operation. The city of Stow’s participation — or lack thereof — will not change the...

The Columbus City Council is expected to vote Monday on spending $4 million for new police body cameras, in-car cameras, and interview cameras to upgrade the division's technology. The city is not selecting a new vendor yet, but it is setting aside money for the...

(COLUMBUS, Ohio) -- Ohio Governor Mike DeWine and Lt. Governor Jon Husted today announced details of a new proposal that would invest hundreds of millions of dollars into initiatives to protect Ohio's citizens from violence and support first responder resilience and...

COLORADO SPRINGS, Colo. (KKTV) -The COVID-19 pandemic has taken a toll on many people. Those who work in 911 communication centers say they are feeling and hearing it. While many calls are crime related, mental and behavioral health calls are also coming in, and...

EL PASO, Texas (KTSM) – El Paso 911 telecommunicators are dealing with employee shortages, with 911 call takers having to work overtime to ensure that the call center always has at least minimum staffing. “Were also using our uniform personal on the fire and police...

A local lawmaker’s bill would provide extra support to law enforcement officers and first responders. State Representative Mike Mueller of Linden’s bill to provide $368.5-million in funding to help with recruitment, retention, community outreach, and equipment...

In a county with three dispatch centers, an ongoing study considers the benefits as well as the drawbacks of initiating a regional “911” call center at the Sheriff’s Office in Divide. “The current system creates an inefficiency,” said Teller County Sheriff Jason...

Jason Porter, president of the public sector and FirstNet at AT&T, said first responders and security personnel at Redstone Arsenal in Alabama will get access to a wireless and secure communications network with the launch of a new cell site in the state. The...

Last week, a man speaking Spanish called into the Amarillo Emergency Communications Center in distress, when officers arrived at his location they found 34-year old Gonzalo Zubia dead from a gunshot wound... [VIDEO]

Call-taker at work in the main E-Comm dispatch centre in Vancouver. E-Comm personnel are the first point of contact for people dialing 911, handing off calls the appropriate police, fire and ambulance dispatchers. Photo by Kelly Furey/E-Comm /PNG The province’s...

Transitioning 911 emergency call systems into the digital age is a work in progress nationwide. In Maryland, experts released a fourth and final report on Thursday detailing what Next Generation 911 in the state should include. The report by the Commission to...

WESTAMPTON - Multiple employees reported feeling ill at Burlington County's Public Safety Center on Thursday night, prompting officials to move Central Communications operations to a temporary site. Staffers returned to the Westampton building Friday morning after...

December 3, 2021 WESTAMPTON, NJ (BURLINGTON) – Burlington County Central Communications operations were temporarily shifted to the County’s backup center in Mount Laurel Thursday evening due to an investigation at Central’s primary site in the Burlington County Public...

A 911 dispatcher was accidently shot and killed inside the Bell County 911 Center around 1 a.m. Friday. Kentucky State Police says two dispatchers were inside the Bell County 911 Center trading firearms when one of the weapons was accidentally discharged, hitting...

Dozens of emergency responders were recognized for outstanding service to their community at the 2021 Iredell County EMS Awards Banquet at the Statesville Civic Center on Wednesday evening. The banquet is held each year to honor Emergency Medical Services employees,...

Joel Benz, recently named to the position of executive director of the Three Rivers Ambulance Authority, is supervising several changes throughout the agency. Resolving staffing issues and working on improving slow ambulance response times are significant priorities....

ARCHER COUNTY, Texas (KAUZ) - 911 dispatchers in Archer County will soon be even better equipped to help save lives. On any given day, they receive anywhere from five to up to even 15 crisis calls, but no matter the call volume, they want to be prepared for anything....

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is seeking comments for the candidate American National Standard (ANS) Managing Operational Overload in the Emergency Communication Center. The purpose of this standard is...