MANISTEE COUNTY — Michael Machen, Manistee County’s emergency management coordinator, has learned over the last nine months just how many people are involved in the safety of the visitors and residents in the area. “I think the thing that’s been most eye-opening to me...

When Terra Culley became a part-time dispatcher nearly 24 years ago, she had no idea it would lead to her penning monthly newspaper columns that now have been compiled into a book. November 29 was the release date for “Beyond the Voice of 9-1-1 Dispatch.” It is a...

A man in Sweden is alive today thanks to — in part — a drone. The 71-year-old had a heart attack while shoveling snow in December and was resuscitated by a nearby doctor after a drone flew in a defibrillator, Everdrone reported Tuesday. Someone having a heart attack...

In a release, they noted, “Currently, Niagara EMS is experiencing significant operational demands which, if not addressed, could result in a disruption to service. To that end, they said, “Effective immediately and until further notice, Niagara EMS is implementing...

GREEN BAY, Wis. (WBAY) - The Brown County Public Safety Committee voted Tuesday night to use $2.2 million from the American Rescue Plan Act, also known as ARPA, to construct a new, 300-foot 911 communications tower. The budget item now goes before the Brown County...

HERTFORD — Perquimans County officials said this week that shared 911 operations with Gates County have gone smoothly and all calls are being answered on a timely basis. Because of staffing shortages at the Gates County 911 center, Perquimans County’s 911 center is...

Moniteau County Emergency Dispatch responded to a 911 call out of Jefferson City on Monday morning during which text-to-911 was successfully used to help secure the scene, according to a news release from emergency dispatch director Kevin Wieberg. According to the...

A new antenna site at Fashion Outlets of Niagara Falls has been placed on the Niagara County Public Safety Radio Network, Sheriff Michael J. Filicetti announced on Tuesday. The addition to the network enhances radio coverage in that area and represents the final step...

Jan. 5—EAST LYME — Almost three years after voters first approved the retrofitting of a West Main Street office building into a public safety hub, this might be the month that police and dispatchers finally get to move in. Maybe. "I don't want to be too optimistic,"...

Some of the back-up 911 dispatch equipment for Columbus, Platte County and a number of other entities in the region is due for a move and an update. "I'm the chairman of the East Central 911 board," Platte County Emergency Manager Tim Hofbauer said. "Right now there...

Lucas Graham has led Floyd’s team of eight emergency dispatchers since October, a move he said is a testament to Sheriff Brian Craig’s efforts to secure competitive pay and benefits for Floyd County Sheriff’s Office employees. Graham graduated from Floyd County High...

Last week I was forwarded a newsletter from the Montecito Association. I was struck by the recommendation to use the 10-digit phone number for the Santa Barbara Sheriff’s landline rather than 911 when reporting an emergency in Montecito, specifically Coast Village...

The Fort Worth police department did not meet its own response-time goals in nearly half of high-priority emergency calls and nearly one in four 911 callers reached a recording and hung up before an operator picked up, according to a city audit obtained by NBC 5. The...

PRESCOTT, AZ — On June 30, dispatchers inside the Prescott Regional Dispatch Center repeated the same thing again and again. “(Unit 1201) is en route with a 41-minute ETA, and we’re in ‘level zero’ again.” “And that brings us back down to to ‘level zero.’” “I have no...

WASHINGTON — Verizon and AT&T have rejected a request by the U.S. government to delay the rollout of next-generation wireless technology. A joint letter Sunday from the telecommunications giants to U.S. Transportation Secretary Pete Buttigieg and Steve Dickson,...

HARRISONBURG, Va. (WHSV) - Page County Emergency Communications Center has announced that CenturyLink/Lumen is experiencing issues that are affecting 911 lines in the county. If you call 911, you may be re-routed to one of the Page County ECC administrative lines....

CHARLOTTE, N.C. — Mecklenburg EMS has requested “ambulance strike teams” as it faces a more transmissible COVID-19 variant, an ongoing staffing shortage and an increase in service calls. As of Monday, 33 Medic employees are in isolation due to COVID-19, the agency’s...