Comm Center News
CPR OVER THE PHONE Proposed legislation would require POST-approved teleCPR training for dispatchers (WY)
SHERIDAN — A bill sponsored by the Wyoming Legislature’s Joint Transportation, Highways and Military Affair Committee would require telecommunicator cardiopulmonary resuscitation — or teleCPR — training for Wyoming dispatchers. If passed, the new...
Monahans Police Department dispatcher Amy Baiza remembered (TX)
MONAHANS, Texas (Nexstar) – Emergency dispatcher Amy Baiza died on Tuesday. She was just 28 years old. “She always had a kind smile and a kind word to give…” Monahans Police Captain Kristofer Quintana is reading messages shared by Baiza’s colleagues. “Amy had one of...
Yakima County’s outdated police radio system could be a public safety risk, sheriff says (WA)
YAKIMA COUNTY, Wash. — Yakima County Sheriff Bob Udell is working to replace an outdated radio communication system that doesn’t allow emergency responders to talk easily between different agencies. Udell said those communication issues aren’t just inconvenient, but...
North Wales Police to Deploy Hexagon’s Cloud-Based, Next-Gen Dispatch System (UK)
Advanced capabilities will expand communication channels, improve response and optimize resources Hexagon’s Safety, Infrastructure & Geospatial division announced today North Wales Police will deploy Hexagon’s next-generation public safety solutions in the cloud....
Emergency dispatchers needed in Dauphin County (PA)
DAUPHIN COUNTY, Pa. — Struggling with ongoing staffing shortages, Dauphin County emergency response officials are calling for residents to apply to be 911 emergency dispatchers – and as soon as possible. According to Jeffery Enders, Dauphin County's director of...
What responders really think about communications tech
Thanks to the National Institute of Standards and Technology’s Public Safety Communications Research program, responder organizations and device developers can now see how users really feel about communications technology. With PSCR’s Survey Results and Survey...
Upgrades are planned for Gates County 911 Dispatch (NC)
GATESVILLE – A plan is in place to make upgrades to the Gates County 911 Communications Center in an effort to return that service to the county. Citing staff shortages and equipment malfunction, Gates County officials were forced to hastily transfer 911 services to...
Changes are coming to the 9-1-1 system (CA)
The Indio Police 9-1-1 dispatch center is preparing to roll out new software in the near future that will help improve people's access to place an emergency call. This would include people who are attending any one of the large festivals or events brought to the...
County EMA considers solutions for crisis (PA)
CLARION - There may be short-term and long-term solutions available for the emergency medical crisis in Clarion County. Lue Wilson, the assistant secretary of the Clarion County Township Association, said Monday at a meeting of the county Emergency Management...
Augusta Co. uses ARPA funds to help Sheriff’s Office, improve Government Center (VA)
AUGUSTA COUNTY, Va. (WVIR) - Augusta County is figuring out how to spend its American Rescue Plan Act (ARPA) funds. Wednesday night, the Board of Supervisors voted to help out the sheriff’s office and make some improvements at the Government Center in Verona. The...
APCO Announces Final Approval of Two American National Standards
Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on January 18, 2022, for revisions of two American National Standards (ANS). The revision of...
Santa Barbara Police Department Mourns Loss of Officer and Dispatch Supervisor Gina Battaglia (CA)
Officer Gina Battaglia It is with a heavy heart we mourn the loss of one of Santa Barbara Police’s finest, Police Officer and Dispatch Supervisor Gina Battaglia, who passed away suddenly from a work-related illness in August 2021. Gina joined the Santa Barbara Police...
Former 911 dispatcher gets deferred sentence for impersonating sheriff (MT)
A deferred sentence means that the charge can be removed from a person’s record if they comply with all conditions of the sentence. For Ward, those conditions include not being in possession of guns or other dangerous weapons, not listening to or monitoring law...
N.Y. EMS partnership aims to reduce response times (NY)
GREENFIELD, N.Y. — Residents in Greenfield are benefiting from the town's investment in Greenfield Ambulance, a partnership with Corinth EMS that has resulted in quicker response times by the ambulance company, town officials said Tuesday. Greenfield Ambulance,...
Canmore, Banff welcome third-party review of Alberta’s EMS dispatch system (Canada)
BOW VALLEY – The mayors of Banff and Canmore welcome the launch of an advisory committee in the wake of unprecedented strain on Alberta’s ambulance service. The provincial emergency medical services advisory committee, announced on Jan. 24, is tasked with providing...
277 on speed dial will connect drivers with Arkansas State Police for non-emergency matters
A team involving two state government agencies and three national wireless communications companies has placed a new tool in the hands of drivers traveling across Arkansas’ 16,000 miles of U.S. and state highways. Using a four-digit speed dial feature, *ASP (*277) is...
Brown named Cetronia’s communication center manager (PA)
Cetronia Ambulance Corps has announced the recent hiring of Benjamin A. Brown as communications center manager. Brown, 47, formerly served with the organization as an EMT and dispatcher from 2011-15. More recently, he served as the director of operations for Eastern...
Public Safety Advocate: Two FirstNet Anniversaries, Not Your Father’s IoT Device, Ride-Along
Well, I missed an Advocate last week. When we returned from our mini-cation, Murphy was here to welcome us home. If you don’t know about Murphy, you can find out about him here. In any event, we are back and this week is a run-up to two 10-year anniversaries: the...
Fire Chief Belair given all clear for new Motorola radio system (Canada)
Belleville’s fire department is retiring its antiquated radio system — last updated in 2006 — to better equip city firefighters serving on the front lines with critical modern communications. Belleville Fire and Emergency Services (BEFS) was earmarked in the 2022 city...
Lincoln Emergency Communications Center Receives APCO Agency Training Program Certification (NE)
Alexandria, VA – Lincoln Emergency Communications Center, NE, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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