CHARLES TOWN — The Jefferson County Chamber of Commerce recently held its public service recognition ceremony. Because of the ongoing COVID-19 pandemic, the ceremony was held virtually via a video posted on the chamber’s YouTube page. “Normally, we’re on the third...

HAMILTON COUNTY, Ohio (WKRC) - There is a push to create a statewide 911 connected system in Ohio. It’s part of House Bill 445. Andrew Knapp, the communications director for the Hamilton County Communications Center says the current 911 system was developed for...

The Seattle Fire Department Nurse Navigation Program will provide Seattle residents access to customized care options to meet their specific medical needs SEATTLE – Today, the Seattle Fire Department announced that it has partnered with American Medical Response (AMR)...

At AT&T, we have spent decades unlocking new ways for fans to interact with entertainment through technology by reimagining how they experience sports – getting them closer to the action in the stadium, at home and on-the-go. But at a time when fans, athletes and...

AUSTIN (KXAN) – More 911 calls coming into Austin’s 911 center and there is less staff to answer them. That means some people might be put on hold. That’s what Lt. Kenneth Murphy, head of Austin Police Department’s communications division said during Monday’s public...

DRIGGS — On Jan. 24, Teton County dispatcher Katie Hall was settling in for a standard evening shift of working the phones and radios when, a little before 9 p.m., she received a 911 call. The woman on the other end of the line was going into labor. “I started the...

“Honorees, you may now break ground,” boomed over the loudspeaker. The honorees plunged their shovels into the ground and tossed the loosened dirt forwards, signifying the beginning of construction for the new building. Joint Base Andrews hosted a groundbreaking...

An emergency alert system, commonly referred to as reverse 911, could only have been used last week if Eastman Chemical Co. had asked for it, city officials said. But the alert system can be triggered by field supervisors with the police, fire or public works...

AUSTIN, Texas - Austin’s Public Safety Commission met Monday night to discuss concerns over backlogs and long response times within the city’s 911 system, and proposed solutions to the problem. "When our citizens’ world is starting to unravel, you’re the first voice...

TUCSON (KVOA) - When you dial 9-1-1 in an emergency, every second counts. But as the News 4 Tucson Investigators told you over the past several years, seconds​ were turning into minutes for callers to the city's 9-1-1 communications center. Back in 2017, the News 4...

Ohio's 911 system is outdated, made for a time period when landline phones were dominant. In many places, you can only call, not text, 911. Pinpointing locations of mobile callers can be difficult. Infrastructure is old. "911 in Ohio is way behind even the most...

MALHEUR COUNTY — Could 911 emergency dispatch services ever be contracted to another country, such as India or the Phillipines? This was one of the questions that was posed during the city of Ontario’s preliminary budget meeting on Tuesday night when the discussion...

Spokane Fire Department Lt. Brandon Bacon's base salary of more than $102,000 is already pretty good. It's almost twice the median household income in the city. But that's not nearly as lucrative as what, in one sense, could be considered his second job: Working...

LISBON — The merger of the 911 call centers could be about four years down the road, according to a study by Mission Critical Partners who presented it to the Columbiana County 911 Emergency Service Committee on Thursday. Steve Haberman and Brian Melcer of MCP...

Sumter County residents now have access to enhanced Next Generation 911 services following a recent move to further modernize the county’s emergency call management system. Sumter County’s newly implemented NG911 system represents the latest in public safety...

 While most of Genesee County is struggling with long ambulance wait times, Fenton is averaging wait times of 5 and a half minutes, thanks to the city having its own dispatching center.  The city of Fenton has contracted with STAT EMS to provide ambulance services for...

Three members of the Emergency Communications Team in Brandon were nominated and recognized with a Teamwork award from the Association of Public-Safety Communication Officials (APCO) Canada for an event that occurred in 2019. Chrystal Strachan, Vanessa Lopez and Megan...

KINGSPORT. Tenn. (WJHL) – Early Monday morning, Kingsport residents living near Eastman Chemical awoke to a plume of steam and a loud boom. “I live right across the street from Eastman, and there’s been an explosion,” one caller told Kingsport 9-1-1. News Channel 11...

Germantown prides itself on being a safe community with fast emergency response times, and it starts with dispatchers working on the bottom floor of City Hall. But Shelby County is providing funds for a new 911 call center building for the suburb, proposed north of...

Pafford Medical Services began serving as the Saline County, 9-1-1 ambulance services provider on Feb. 1, after prevailing in a competitive procurement process held last year. An interlocal agreement secures Pafford’s countywide contract for advanced life support...