There are just three agencies in Texas that are dual credited by the Commission on Accreditation for Law Enforcement Agencies. And the Frisco Police Department is one of them. During a Tuesday Frisco City Council meeting, city officials celebrated the department’s...

CHAMPAIGN COUNTY, Ill. (WCIA) – One of Champaign County’s very own is receiving a statewide honor for his work as a 9-1-1 telecommunicator. Two years ago, he helped keep a mother calm over the phone after her son murdered two people. Lance Buyno came to work at METCAD...

Paragon, Ind. — A 911 dispatcher and volunteer firefighter has been arrested and charged for possession of child pornography, according to the Indiana State Police.Online group catches Muncie man in child solicitation sting Luke Jobes, 23, was booked into the Morgan...

The Los Lunas fire and police departments implemented some much needed system upgrades to their communication channels last month, improving emergency response in the village. “This is the first time in my 23 years that we’ve been actually upgrading the entire system...

The New York Power Authority (NYPA) and communications provider AT&T agreed to pilot AT&T’s FirstNet technologies as part of a NYPA private wireless Long-Term Evolution (LTE) technology pilot project. FirstNet is a nationwide, high-speed broadband...

REGION – A regional emergency dispatch system is still in the works in the area. But it’s still a long way away from coming to fruition. “There’s a tremendous amount of preliminary work before public officials can make a decision about something like this,” Hudson...

Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on February 14, 2022, for a newly created American National Standard (ANS) titled Managing...

MILWAUKEE — Milwaukee, the county and the country are struggling to find the people many of us count on to be on the other side of the phone in an emergency, the 911 operators. In order to try to hire more people to do the job, the city is asking the Milwaukee Fire...

Still-functional equipment will be re-used following upgrades occurring in Vigo County’s 911 Central Dispatch Center. Director Vickie Oster told the E911 Advisory Board on Wednesday the replaced equipment will be installed in the county’s backup dispatch center, which...

TALLMADGE — Cooperation among Summit County and several of its communities on a new regional dispatch center will improve emergency response times and safety, local leaders said Thursday morning as they gathered to formalize the new pact. "We are stronger when we are...

BOZEMAN, Mont. — Before firefighters race to burning buildings or police to a traffic incident, dispatchers answer the calls for someone needing help. “We hear everything,” dispatcher Jennifer LaCross said. “Anything can happen at any time. We have no idea what...

CHARLOTTESVILLE, Va. (CBS19 NEWS) -- Mobile phones can be lifesavers, and now, two apps can give people the ability to help someone suffering a cardiac arrest. PulsePoint Respond and PulsePoint AED are 911-connected mobile apps that immediately alert users of cardiac...

The first 9-1-1 call was made on February 16 in 1968. MEMPHIS, Tenn. — The National 9-1-1 Program acknowledged its 50th anniversary yesterday, February 16, celebrating half a century of providing emergency 9-1-1 call communications for U.S. citizens. According to the...

People in Jackson County now have another way to alert 9-1-1 in case of emergency. Johnny Robinson, the county’s 9-1-1 director, said the county has had the capability to accept text messages in emergency situations for about two years. However, he added, a lot of...

Shelby County 9-1-1 dispatchers will now be working 12-hour shifts on a six-month trial basis after the County Council approved the switch during Tuesday’s monthly meeting. Jason Abel, director of the 9-1-1 center, requested his employees be permitted to work 12-hour...

ALABAMA – On February 16, 1968, Senator Rankin Fite completed the first 9-1-1 call made in the United States in Haleyville, Alabama. The serving telephone company was then Alabama Telephone Company. This Haleyville 9-1-1 system is still in operation today. 9-1-1 or...

Sanjoy Datta, director of systems for the LAPD Emergency Command Control Communication Systems Division, says that while these are powerful mechanisms, they still leave room for radio backhaul as a useful and even necessary alternative. Given the possibility that cell...

SAN ANGELO — There are more than 120,000 people across Tom Green County, yet when disaster strikes, one of 16 people will be the first step to getting help. When someone calls 911 in San Angelo — whether the call involves a pocket-dial or a massive fire — one of the...

On paper, Tuesday night’s Marysville City Council discussion for approving the use of a consultant for the possible consolidation of dispatch services used by the city’s police and fire departments should have been a fairly cut and dry process. The possibility of...