Another two dozen happened today (Feb. 25) following the Amber Alert and Halton Regional Police want to reduce that number. Halton police are asking residents to be mindful of how they store their electronic devices as new emergency features on both iOS and Android...

D.C. Mayor Muriel Bowser has announced that Karima Holmes will be returning to the Office of Unified Communications as acting director, less than two years after an audit determined the city’s 911 system fell short of national standards. Bowser made the announcement...

Police stations say to call the "routine" phone number if you have trouble reporting an emergency. HARTFORD, Conn. — Multiple police departments in the state say they are experiencing problems with their emergency 9-1-1 calls.  Two town police departments, Waterbury...

The plans for a new Emergency Operations Center were first addressed by Creek County Commissioners back in August of 2021 when the feasibility study was sent. Now, the designs for the building are back. The new building designs include a covered carport area for...

Coming on the heels of Madison County’s dispatching merger with Norfolk, a new regional approach to dispatching is taking place across the Northeast Nebraska region. Norfolk Police Chief Don Miller explained the new approach Tuesday evening to the Norfolk City...

The Westfield Fire Department launched a free app this week to allow residents to share information about their household to help fire personnel respond better in the event of an emergency. Westfield Fire has been working with technology partner First Due to release...

LEBANON, Tenn. (WKRN) — The mayor of Lebanon is making changes to the city’s emergency dispatch system, but not all public safety leaders are on board. Right now, Wilson County 911 dispatchers make calls directly to the Lebanon Fire Department, but Mayor Rick Bell’s...

Emergency dispatchers would be considered first responders under new legislation being considered in Springfield. Senate Bill 3127 would amend various laws to include emergency medical dispatchers in reference to first responders, giving them the same recognition...

WOOD RIVER – Equipment upgrades to Madison County’s 911 call centers have been delayed because of supply chain issues, but a tentative schedule has been set up for work to begin. Madison County 911 Director Dana Burris told members of the Emergency Telephone System...

Carbyne, the leading i3 cloud-native emergency contact center provider, has partnered with Rio Grande Council of Governments (RGCOG) in Texas to bring i3 cloud-native, NG911, omni-channel, contact center solutions live in five (5) ...

The director of Macon County's Enhanced 911, Michael Kindle, says that they are nearing completion of the Second Phase of major upgrades to their system’s equipment.Upgrades in the First Phase last summer included the installation of a new Next Generation 911...

2 The former head of an emergency call center in Washington, D.C., will return to her top position just over a year after she resigned amid scrutiny of ineffective handling of 911 calls. Mayor Muriel Bowser announced Thursday that she would reappoint Karima Holmes as...

  A committee of County Commissioners has issued their recommendation for the new director at 911 Central Dispatch. Livingston County Administrator Nathan Burd was before the Courts, Public Safety, and Infrastructure and Development Committee on Tuesday with the lead...

Similar legislation is teed up in the House. The Senate Appropriations Committee has approved a bill requiring 911 public safety operators to complete telecommunicator cardiopulmonary resuscitation training every two years. Filed by Sen. Danny Burgess, SB 890 is now...

Six counties from across Maryland staged a 9-1-1 expo with live call-taking from a remote and crowded location using FirstNet. The expo was conducted at the Maryland Association of Counties’ winter conference. FirstNet Authority By John Hunt, Senior Public Safety...

CALEXICO — For the past few months, Calexico Police Department traffic controllers have been utilizing push-to-talk radios that have benefited the department in several ways. The radios replaced Motorola radios that were not connected to the local Regional...

FirstNet subscribers have access to the wireless network with the largest coverage footprint in the United States by more than 50,000 square miles, AT&T stated this week as part of press announcement released on the 10th anniversary of the FirstNet Authority being...

OGDENSBURG — Beginning in June, anyone who calls the Ogdensburg Police Department with an emergency will be advised to hang up and dial 911, the latest move by the city as it works to transfer its police dispatching to St. Lawrence County. On Wednesday, St. Lawrence...