Comm Center News
Red Deer allocates $1.29 million provincial grant towards Next Generation 9-1-1 telephone system (Canada)
Red Deer city council approved on Monday the use of an additional $1.29 million in provincial grant funding towards the Next Generation 9-1-1 (NG9-1-1) telephone system. The NG9-1-1, an expansion in 9-1-1 services mandated by the Canadian Radio-Television and...
NY Pilot of FirstNet Public Safety Network Enhances Operational Readiness and Emergency Response
Governor Kathy Hochul has announced a successful collaboration between the New York Power Authority and AT&T to pilot FirstNet, built with AT&T, as part of a NYPA private wireless Long-Term Evolution (LTE) technology pilot project. FirstNet is the only...
Georgia Senate committee passes bill to overhaul 911 training
Reveal Chief Investigator Brendan Keefe reported Tuesday afternoon that the bill had advanced unanimously out of the Georgia Senate Public Safety Committee. ATLANTA — A Georgia Senate committee has passed a bill overhauling the state's 911 system and training...
Philadelphia Mom Unites With 911 Dispatcher Who Helped Deliver Her Baby While In The Car (PA)
A Philadelphia mother was united with the 911 dispatcher who helped coach her during childbirth, Today reports. In November, Charlotte Fatoma went into labor en route to the hospital and eventually called 911, where dispatcher Elyce Rivera took her call. Rivera, who...
PulsePoint launches in Johnson County, calling on people to help cardiac arrest victims (IA)
IOWA CITY, Iowa (KWWL) - Fifty-seven percent of all U.S. adults say they have some kind of CPR training, but only 11% say they've ever actually used it. Those numbers are according to PulsePoint, a smart phone app trying to use the community at large to save lives...
Looking Back at Washington County Communications Center’s First Year (IA)
It’s been a little over a year since the new Washington County Communications Center began operations, and in the past year it’s already proved its worth in different ways. Safety was no concern for the dispatch staff in their tornado shelter-grade building when the...
Durham 911 Center begins assessment to renew accreditation amid staffing shortage (NC)
DURHAM, N.C. (WTVD) -- Just because something is routine doesn't make it any less rigorous. "It all boils down to consistency, best practices, continual improvement and constantly looking at your policies and procedures," Zeta Fail, a lead assessor at the Commission...
Groups Issue Joint Statement on EMS Lights and Siren Responses
Editor’s Note: Thirteen associations have released a joint statement on lights and siren use in emergency medical services response. The statement is posted below verbatim. The National Association of EMS Physicians and the then National Association of State EMS...
Dispatch mix-up sends emergency crews to Toledo for fire in Sylvania (OH)
SYLVANIA, Ohio (WTVG) - Residents of Sylvania have questions after several people called about a potentially deadly car fire last week and emergency crews were sent to Toledo instead. This is coming as Lucas County has implemented a new county-wide 911 system that...
911 dispatch training bill considered (IN)
STATEHOUSE – Legislation sponsored by State Rep. Randy Frye (R-Greensburg) creating minimum training requirements for 911 dispatchers could soon be law. Frye, chair of the House Committee on Veterans Affairs and Public Safety, said 911 dispatchers are already required...
911 financial advice sought from county (OH)
LISBON — Already ahead of other counties, Columbiana County is being asked to share financial figures about the current 911 system in the county. The Public-Safety Answering Point (PSAP) operations subcommittee met this week and is scheduled to report some actual...
Delayed: Ambulance Response Times Suffer From EMS Worker Shortage (MA)
When you call 911, every second can count. But around Massachusetts, it's taking longer for ambulances to respond to people in need of medical care. Leaders at private ambulance companies and local fire departments point to a shortage of EMS workers — created by low...
RICK MACLEAN: ‘9-1-1. What is the nature of your emergency?’ (Canada)
“9-1-1, what is the nature of your emergency?” I knew who it was before I answered. “This is 9-1-1. Is there an emergency?” But I’m guilty of jumping to the end of this story – emergency? It started much earlier, in the wee hours, around 8:30 a.m., definitely the wee...
Davis County 9-1-1 operators, first responders deliver baby (UT)
KAYSVILLE, Utah, Feb. 13, 2022 (Gephardt Daily) — Everyday, 9-1-1 operators and first responders work together to save lives. Saturday, they helped bring a new one into the world. According to a post on the Kaysville Fire Department’s Facebook page, Davis County 9-1-1...
9-1-1 ORGANIZATIONS AND SERVICE PROVIDERS GRAPPLE OVER NG911 TRANSITION COSTS, AUTHORITY
Public-safety agencies and organizations and originating service providers (OSPs) sparred over FCC authority and cost responsibility in comments on a National Association of State 9-1-1 Administrators (NASNA) petition asking the commission to help advance the...
Durham Tech closer to launching 911 academy; hopes to boost staffing as half of call taker positions are vacant (NC)
DURHAM, N.C. (WNCN) – Officials with Durham Technical Community College say they are moving quickly as they prepare to launch their 911 operator academy later this spring. Friday afternoon, Durham Tech President J.B. Buxton said they have hired a program coordinator...
How Can a Smartphone Always Make Emergency Calls?
The modern smartphone is a marvel of technology, packing huge computing power and a variety of hardware components into a package that fits in the palm of your hand. Over the passage of time, communication technology has grown by leaps and bounds, and mobile phones...
Sen. Anderson & Rep. Swanson legislation to classify dispatchers as first responders makes its way through Senate committee (IL)
State Senator Neil Anderson (R-Moline) and Representative Dan Swanson (R-Alpha) are pushing a new bill through the legislative process that would classify emergency dispatchers as first responders under Illinois code. “As a fireman I not only understand the stress...
Governor Hochul Announces Successful Pilot of FirstNet Public Safety Network to Enhance New York’s Operational Readiness and Emergency Response (NY)
Governor Kathy Hochul today announced a successful collaboration between the New York Power Authority and AT&T to pilot FirstNet, built with AT&T, as part of a NYPA private wireless Long-Term Evolution (LTE) technology pilot project. FirstNet is the only...
Legislature proposes Next Generation 911 system for Wyoming
SHERIDAN — A bill before the Legislature would begin processes to upgrade Wyoming’s 911 system. The bill prepares the state to transition to Next Generation 911 technology, improving the ability of public safety answering points — or 911 dispatch centers — to locate...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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