DUBLIN, Ohio (WSYX) —Monday, 911 telecommunicators and members of Hilliard Police were honored by the Kyle Plush Answer the Call Foundation. The foundation was started by the Plush family in 2018. Kyle Plush, a Cincinnati teen, died after getting trapped in their...

PALM BAY, Fla. — They are the eyes and ears for first responders, connecting them with the public needing help, while keeping safe — the demand for 911 dispatchers is growing, and one Space Coast department needs more of them now. It's time for Officer Matthew Harris...

As of March 17, all smartphones sold in the European Union must be leveraging Galileo signals in addition to other GNSS for calls to the European 112 (E112) emergency number. Using Galileo enhances pinpointing locations of 112 calls in Europe, resulting in faster...

Flagler County Sheriff Rick Staly and representatives of the Flagler County Sheriff’s Office (FCSO) have accepted re-accreditation honors for the FCSO Communications Center. The presentation took place during the 2022 Florida Telecommunications Accreditation...

BEDFORD COUNTY, Va. (WDBJ) - 911 dispatchers are our first point of contact on some of our most difficult moments. That’s why it’s so important that they have as many tools as possible to help. “We are truly the first first responders,” says Judson Smith, Director of...

LOUISVILLE, Ky. (WDRB) -- The Jefferson County Fire Service honored an emergency dispatcher who saved a mother and two children last month. Chaka Mask, who works at MetroSafe, received a call about a fire at a mobile home on Minor Lane on Feb. 9. Mask helped to calm...

San Bruno could soon need to shell out millions to upgrade its police communication systems, both to comply with state law and improve spotty radio signal, according to Police Chief Ryan Johansen, who estimated the task could cost as much as $5 million. Johansen made...

City officials recently appointed Sharon McDonough the director of Tucson’s historically troubled Public Safety Communications Department, the office that houses the city’s 911 call center. McDonough has over three decades of experience working for the city, having...

ROTTERDAM — When the Schenectady County Sheriff’s Office responded to incidents in the western parts of the county as recently as last year, officers would often have to communicate with one another using cell phones due to long-standing inadequacies in the county’s...

Petersburg’s Police Department dispatch center during a tour for the public in 2017. (Joe Viechnicki/KFSK) An internal report by the Petersburg borough suggests incentive pay and salary increases to help fill vacant jobs and retain employees in the police department....

MADISON, WI…  State Sen. André Jacque (R-De Pere) today had another bill in his Public Safety Package signed into law, an initiative allowing virtual court proceedings so the system runs more efficiently and brings justice to victims with fewer delays at lower cost....

As part of a weekly series, we’re profiling women who stepped up at a moment of crisis and filled gaps in the labor market during the pandemic. Elyce Rivera became a 911 operator at a time when emergency response phone services had become lifelines for the millions of...

Norwood, MA – Norwood will join Foxborough, Mansfield, Norton and Easton as a member of the South Eastern Massachusetts Regional Communications Center in an effort to modernize and enhance the city’s emergency dispatch system after a 3-1 vote last week by the Board of...

MISSISSAUGA, Ontario, March 03, 2022 (GLOBE NEWSWIRE) — Samsung Networks and TELUS today announced the successful deployment of Canada’s first next-generation Mission Critical Push-to-X (MCPTX) services. Deployed over TELUS’ globally recognized network, this new MCPTX...

TAYLORVILLE, Ill. (WAND) - A Christian County woman has served 16 years as dispatcher for Christian County. Before Mykal Fisher joined the 9-1-1 Communication Center in Christian County, she severed the U.S. Army for 11 years. She was stationed in the United States...

The Redwood Coast Seniors facility in Fort Bragg now has both an amateur radio station and an amateur radio repeater covering the North Coast Area. It already hosts MCN’s community WiFi and a KZYX satellite studio. The advantage of amateur radio is that it works even...

SIOUX FALLS, S.D. (Dakota News Now) - According to a press release, a new company is changing the way emergency responders communicate. Ethan Fitzgerald, media specialist at Flourish said, recently the Kingsbury County Sheriff’s Office along with EMA and the Lake...

TORONTO, March 3, 2022 /CNW/ - Canada's public safety personnel are repeatedly exposed to traumatic events that can take a toll on their mental health, putting them at high risk for Post-Traumatic Stress Injuries (PTSI) and other operational injuries. Through the...