Comm Center News

Area emergency dispatch launches new system (NM)

Teri Best, director of the Pecos Valley Regional Communications Center, says additional staff training and new software will improve emergency dispatch services to the area. Area 911 dispatchers are using a new software system and have received additional training to...

New Haven gets new Elderly Services, 911 center leaders (CT)

NEW HAVEN — The city soon will have new leaders for its 911 emergency telecommunication operations and the Department of Elderly Services, following Mayor Justin Elicker’s appointment of Kevin Stratton to oversee 911 Public Safety Answering Point operations and Tomi...

New 911 law result of local leaders’ efforts (IN)

HANCOCK COUNTY — Indiana requires people to undergo minimum training before they can work in a variety of professions. Law enforcement officers, auctioneers and nail technicians are just a few. The state did not, however, mandate such preparation for those picking up...

Mayor Taps New Directors For 911, Elderly Services (CT)

Mayor Justin Elicker continued filling out City Hall’s top ranks, tapping two new department heads to lead the city’s 911 call center and its programming for elderly residents. Elicker announced those latest appointments during a Monday afternoon press conference on...

Sheriff’s report: Florida man arrested for abusing 911

Summit County dispatch received 16 calls in a short period from the same individual in Canyons Village on Tuesday, March 15. The caller, a 22-year-old Florida man, made nine calls to 911 and seven others to the non-emergency number but never reported an emergency....

A new 9-1-1 for mental health is on the way

Come July, Americans experiencing a mental health crisis can press three digits on their phones, “9-8-8,” and reach the suicide prevention hotline.  The vision: The new, easy-to-use number is being billed as the “911” for mental health care. It’s a dramatic...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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