WOOD RIVER— Equipment upgrades to Madison County’s 911 call centers will take longer than necessary because AT&T has fallen behind. At Wednesday’s Emergency Telephone System Board meeting, Madison County 911 Director Dana Burris said the installation of the new...

The Glenview Public Safety Dispatch Center operates in a large, yet dark and quiet room on the second floor of Glenview Village Hall. There, dispatchers at work — headsets on — seemingly glow under the plethora of computer screens and television monitors throughout...

Austin Partners with Williamson County for Automatic Aid in Fire Dispatch On February 15, 2022, the City of Austin, with partners in Williamson County, went live with a system that extends Automatic Aid for fire dispatch. The new system, Tellus, is an interface that...

March 24 (UPI) -- Police in Ohio are reminding the public not to call 911 about their fast food disputes after a woman used the emergency number to complain about her KFC order. The Euclid Police Department said Chagrin Valley Dispatch 911 received a call on Tuesday...

A former supervisor in the Town of Tonawanda Police Department's 911 center – accused of an extensive pattern of sexual assault and harassment of female co-workers – faces up to 10 years in prison after pleading guilty to charges Thursday. Brett A. Rider, 48, of...

March 24, 2022 (Anchorage) – Alaska Governor Mike Dunleavy issued an Administrative Order Tuesday to establish the Alaska 911 Advisory Board to help improve public safety response across Alaska. This is the first effort to formalize a place for all 911 delivery...

RAPID CITY, S.D. – Every month, Pennington County dispatch teaches a 911 class that allows citizens to sit in on the meticulously controlled chaos of their world. “One of the biggest reasons people become dispatchers is to be able to help people in times of need,”...

TOMS RIVER - A massive project to replace the township's police communications system took another step forward Wednesday when the Township Council approved spending $13.2 million to design and build three new radio towers here. The reason for the project? The Federal...

The 2022 International Wireless Communications Expo (IWCE) at the Las Vegas Convention Center came to a close Thursday with a passionate call for collaboration, interoperability at a morning keynote address by Billy Bob Brown Jr., executive assistant director for...

Nodaway County will provide dispatch services of the police, fire department and ambulance service to Worth County effective June 1 after the proposed partnership was approved at a Maryville City Council meeting March 14. Worth County sits directly east of Nodaway...

Detective Jason Murphy has been a Dublin Police Department officer for more than 25 years and said that even after more than a quarter-century, almost every day still brings something unexpected. “There is rarely a day when what you thought or expected it to be is the...

Teri Best, director of the Pecos Valley Regional Communications Center, says additional staff training and new software will improve emergency dispatch services to the area. Area 911 dispatchers are using a new software system and have received additional training to...

STAMFORD – When a 15-by-20-foot slab of concrete collapsed into the parking garage of an apartment high-rise in Harbor Point, nobody called 911. So no firefighters responded, as they normally would. And a building official did not immediately inspect the structure to...

BRYAN, Texas (KBTX) - Monday night’s storms have everyone’s thoughts on public safety. The storms also serve as a reminder of how vital effective communication is between multiple public safety agencies. As Brazos County continues to grow and more people call...

NEW HAVEN — The city soon will have new leaders for its 911 emergency telecommunication operations and the Department of Elderly Services, following Mayor Justin Elicker’s appointment of Kevin Stratton to oversee 911 Public Safety Answering Point operations and Tomi...

WICHITA, Kan. (KWCH) - An uncertain situation in a grocery store parking lot has an Andover woman thankful for a way to text for help. Her story is making the rounds on Facebook as she tries to bring more attention to the state’s Text-to-911 system, which many don’t...

The Elkhart Common Council appropriated $5.2 million dollars Monday night for a new police headquarters and 911 communications center. The plan also includes a separate training and storage facility. In total, the project is estimated to cost $42 million. At the...