Speaking to the Bishop City Council on Monday Night, March 22, Acting Police Chief Josh Ellsworth previewed a new service the department is using, called RapidSOS, to keep better, more accurate information while on 4-1-1 and 9-1-1 calls coming from cell phones for law enforcement dispatchers. It is provided as a free service to dispatch centers so, if in practice it does not deliver the goods, the City will not be out any money.
Chief Ellsworth told councilmembers that RapidSOS service works with cell phone providers and law enforcement dispatch centers to let a dispatcher to track a 9-1-1 cellphone call, which previously had only been able to be tracked by cellphone towers… READ MORE
Butler County is examining ways to introduce more redundancy in its dispatch phone and radio paging systems following a power issue that would have caused local 911 calls to route to agencies in other counties for several hours on March 10.
There were no emergencies during the disruption to the county’s 911 services, handled by Windstream Communications. Fire departments and their members in Butler County were still able to dispatch from portable units…
The APCO Young Professionals Committee is proud to recognize Ben Smith as our young professional spotlight. He was nominated for being a great role model to others, regardless of their age or years of service in public safety.
Starting as a frontline telecommunicator, he is now the director of his center. Ben has helped his agency achieve APCO’s Agency Training Certification, as well as earned his own RPL and ENP certifications…
Karen Montgomery is retiring as an emergency dispatcher after 21 years of service and while her co-workers at the St. Johnsbury Dispatch Center wish her well, it’s pretty clear her departure will be a big loss.
“Karen has been a big part of our operations here at the fire department and her retirement will mean a great loss of knowledge,” said St. Johnsbury Fire Chief Jon Bouffard…
The Minneapolis Third Precinct held backup 9-1-1 equipment, but it was destroyed in last year’s riots.
Metro area 9-1-1 leaders are boosting their communication and buying additional equipment in hopes of avoiding problems that hampered their response during riots last year.
Minneapolis officials said Thursday that they have been holding weekly meetings with regional 9-1-1 leaders, purchased two additional sets of backup equipment, and are creating a dedicated line of communication, should more unrest happen during the murder trial of former officer Derek Chauvin..
A Cape Breton woman says police are refusing to take accountability for treating her brother’s 911 call as a hoax, which she believes resulted in his death.
“It’s negligence by the Cape Breton Regional Police causing death,” said Amy Gerrow of Millville.
Gerrow said her brother Jeff Harrietha had called 911 looking for help but police dismissed the call and she said it resulted in a delayed search for him…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
