Knox Regional Communications Center (KRCC), the county’s Rockland-based 911 dispatch service, found itself in a personnel crisis again last week. Staff by late Wednesday, Feb. 5, was reportedly down to just a handful, and Knox County Sheriff’s Office has now stepped in with deputies answering 911 calls for help.
In a significant move to bolster public safety, the Las Vegas Valley is upgrading its 911 system to the advanced NextGeneration 911 (NG911) platform. This transition will enable residents to send photos and videos directly to emergency dispatchers, enhancing the quality and speed of emergency responses.
After being one of the last counties in Ohio to transition to the 911 system, Carroll County has been on the razor’s edge of the Next Generation 911 system as part of its pilot program.
Years in the making, Outagamie County finally has a new 911 dispatch center. The first call into the new facility was at 9:20 Thursday morning.
“I no longer will dread going to work and walking down the stairs into what we call the dungeon,” said Heather Fischer, a dispatcher who’s worked for Outagamie County for 17 years.
A nearly 20-year emergency communications veteran is being recognized for their service and dedication to the profession nationally.
Lyon County Emergency Communications Center Director Roxanne VanGundy announced via a news release Friday that Sarah Jensen has been selected to receive the 2025 NG911 Institute Public Safety Professional of the Year award.
The borough has reached a $225,000 settlement with a former town emergency services dispatcher who sued the borough, claiming he was fired because he was a whistleblower and was subjected to a hostile workplace.
