Closure of OPP East Region Communications Centre a ‘loss to the community’ says mayor (Canada)

Tucked away in a large commercial building off Cornelia street west in Smiths Falls — is the Ontario Provincial Police’s East Region Communications Centre. The OPP has announced it will be closing the facility, which employs more than a hundred mostly civilians.

The move will be an economic blow to the town. “These are good-paying jobs, with specialised skills,” Smiths Falls mayor Shawn Pankow said. “It’s a loss to the community and unfortunately, there will likely be people from our community that will have to move on to somewhere else, and uproot their families… READ MORE

Witness to triple shooting says 911 calls went unanswered; St. Louis police chief says improvements are coming (MO)

Witness to triple shooting says 911 calls went unanswered; St. Louis police chief says improvements are coming (MO)

ST. LOUIS – St. Louis Police Chief John Hayden is discussing problems with the 911 dispatch service after a witness to a triple shooting failed to get an answer after calling repeatedly.

There was an explanation for what happened in this case, Hayden said. The chief admitted issues with 911 but said improvements have already begun.

“We just couldn’t get through. We sat on hold,” the witness said…

Ocala Police Department 911 dispatch center takes on fire rescue calls (FL)

Ocala Police Department 911 dispatch center takes on fire rescue calls (FL)

OCALA, Fla. (WCJB) – The 9-1-1 dispatch center at the Ocala Police Department is adapting to year-long changes designed to help save more lives.

TV20 got an inside look at the OP call center Wednesday.Today I’m learning about changes happening at @ocalapd’s 911 dispatch center, like taking on the responsibility of now dispatching @Ocala_Fire crews. More tonight on @WCJB20 pic.twitter.com/49euEGWwaa

“There’s somebody in the black vehicle. I do believe that the airbag was deployed,” We heard from a recorded call answered by the dispatchers at OPD, “I do hear the fire department…

Racine County launches text-to-911 service (WI)

Racine County launches text-to-911 service (WI)

STURTEVANT, Wis. — Racine County is now the latest place in Wisconsin to implement a text-to-911 service. People can now text in emergencies to the dispatch center.

While calls are still the preferred method of reaching out to 911, Racine County 911 Director Jackie Bratz says texts can be helpful for the hearing impaired or those who are in a situation where they feel it may be unsafe placing a phone call to 911…

Henderson County 911 service transfer delayed (IL)

MACOMB — During Tuesday’s brief meeting, 911 director Eric Lenardt told McDonough County-Schuyler County Emergency Telephone Service Board it would take a little bit longer for Hancock County 911 to take over Henderson County 911 calls.

The 911 director said Hancock County 911 administrator Maria Hopp told him Hancock County hoped to have the takeover completed by August, but it may be pushed back to a later date due to a problem with Motorola. He said in the meantime, McDonough County would still be collecting Henderson County’s surcharge money…

PSAC Spring Business Meeting highlights FirstNet network innovation, expansion

By Kenzie Capece, Senior Public Safety Advisor, First Responder Network Authority

Earlier this month, the First Responder Network Authority’s (FirstNet Authority) Public Safety Advisory Committee (PSAC) held its Spring Business Meeting to discuss the committee’s efforts in 2021 and its ongoing plans to support FirstNet’s growth and expansion. Discussions highlighted accomplishments and business updates in 2021, PSAC Strike Team efforts, and PSAC User Working Group updates.

READ FULL ARTICLE