Coaching callers through CPR is part of daily routine for emergency dispatchers

Coaching callers through CPR is part of daily routine for emergency dispatchers

Dispatchers often coach bystanders by phone to help save people's lives, but it's great if they already know CPR. In this file photo, EMS instructor Robert Kelley helps Robert Ford, 31, of Galloway, with hand placement for chest compressions during a CPR class at the Columbus Fire Training Academy on the South Side.

After getting an incident address and callback number, emergency medical dispatchers ask two questions about a person in distress: “are they conscious?” and “are they breathing?”

If the answer to both is no, the person might be in cardiac arrest — and dispatchers advise callers that someone must begin CPR. A person has several minutes before they suffer irreversible organ damage said Lt. Sheldon Combs, a 31-year member of the Columbus Division of Fire and communications liaison. 

“The body starts dying off after a certain point of lack of oxygen,” he said…

Panhandle counties choose RapidDeploy for Next Generation 9-1-1 tech (FL)

RapidDeploy technology will accelerate their transition to Next Generation 9-1-1

Panhandle emergency responders and law enforcement are about to get some cutting-edge emergency call center technology, accelerating their transition to Next Generation 9-1-1.

RapidDeploy’s implementation of a more robust and more modern technology platform will help emergency responders, law enforcement and 9-1-1 call center operators have a more accurate and holistic view of the region and improve response times… READ MORE

Governments expected to see savings under new 911 center plan (NC)

Municipalities in Halifax County will see some savings in what they pay to fund the county 911 center.

Monday commissioners approved a new inter-local agreement in which the formula is based on taking police calls only.

Weldon, Enfield and Scotland Neck have signed off on the agreement, County Attorney Glynn Rollins told the board and the county expects to hear from Littleton. Roanoke Rapids has not yet signed off on the agreement.

Under the new formula Roanoke Rapids would see savings of $71,176; Weldon $19,671; Enfield $6,081; Scotland Neck $3,649; and Littleton $1,217… READ MORE

Town hall meeting crowd favors keeping city police dispatch staff (PA)

Town hall meeting crowd favors keeping city police dispatch staff (PA)

A town hall meeting hosted by Meadville City Council on Wednesday to discuss the future of Meadville Police Department’s dispatch staff was scheduled for 90 minutes but ended in about half that time: It didn’t take long to reveal the overwhelmingly clear consensus.

Those in attendance — seemingly every single one of them — wanted the city to keep its own staff rather than allowing Crawford County Public Safety to take over dispatching duties for city police…

Forsyth County 911 Center Awarded CALEA Re-Accreditation (ga)

CUMMING, GA — The Forsyth County 911 Center was recently awarded the Commission on Accreditation for Law Enforcement Agencies, known as CALEA, Public Safety Communications Re-Accreditation and was recognized for the accomplishment by the Forsyth County Board of Commissioners during their June 3 meeting.

Forsyth County is one of 11 Georgia 911 Centers that currently holds the CALEA Public Safety Communications Accreditation. Accreditation lasts for four years, during which the agency must submit annual reports attesting continued compliance with assessed standards. The county was last awarded the accreditation on Nov. 5, 2016…

ECC: in case of emergency (MT)

If an emergency happens on base, who do you call? Meet the Emergency Communications Center Airmen.

The team consists of the fire officer, Base Defense Operations Center controller, and ECC NCO in charge who work together to quickly respond to emergency situations.

Staff Sgt. Luis Gonzalez, 341st Civil Engineer Squadron ECC fire officer, works as the base 9-1-1 operator. He answers the emergency calls, determines the nature of the emergency and dispatches the correct fire or medical response teams…